Chapter 6: Laptops and Portable Devices. IT Essentials: PC Hardware and Software v4.0. Chapter 6 Objectives. 6.1 Describe laptops and other portable devices 6.2 Identify and describe the components of a laptop 6.3 Compare and contrast desktop and laptop components
IT Essentials: PC Hardware and Software v4.0
6.1 Describe laptops and other portable devices
6.2 Identify and describe the components of a laptop
6.3 Compare and contrast desktop and laptop components
6.4 Explain how to configure laptops
6.5 Compare the different mobile phone standards
6.6 Identify common preventive maintenance techniques used for laptops and portable devices
6.7 Describe how to troubleshoot laptops and portable devices
Common laptop features:
Battery status LEDComponents Outside of a Laptop
AC power connector
Battery bayComponents Outside of a Laptop
PC card slot
S-video portComponents Outside of a Laptop
Ventilation grillComponents Outside of a Laptop
Optical drive indicator
Drive bay indicator
Components Outside of a LaptopComponents Outside of a Laptop
RAM access panel
Hard drive access panelComponents Outside of a Laptop
TouchpadComponents Inside of a Laptop
Power onComponents Inside of a Laptop
Docking connectorComponents on a Docking Station
Line In connector
PC card slot
AC power connector
External-diskette-drive connectorComponents on a Docking Station
Laptop Power Options
Desktop Power Options
ACPI Standards—Advanced Configuration and Power Interface
The computer is on and the CPU is running.
The CPU is not running. However, the CPU and RAM are still receiving power.
The CPU is off, but the RAM is refreshed. The system is in a lower power mode than S1.
The CPU is off, and the RAM is set to a slow refresh rate. This mode is often called “Save to RAM”. In Windows XP, this state is known as the Standby mode.
The CPU and RAM are off. The contents of RAM have been saved to a temporary file on the hard disk. This mode is also called “Saved to Disk”. In Windows XP, this state is known as the Hibernate mode.
The computer is off and nothing has been saved.Configure Laptop Power Settings
Here are the steps to check the ACPI settings in the
To configure your power settings, click:Start > Control Panel > Power Options
Step 1 Gather data from the customer
Step 2 Verify the obvious issues
Step 3 Try quick solutions first
Step 4 Gather data from the computer
Step 5 Evaluate the problem and implement the solution
Step 6 Close with the customer
Examine the most obvious causes of a problem.
A quick solution can save time and money.
Data gathered from the laptop can be used to confirm the problem description given by the customer.
Laptops and Portable Devices
Q: What two features do laptops provide over desktop computers?
A: mobility and size
Q: Which two laptop ports are used primarily for communication and network connectivity?
A: modem (RJ-11) and Ethernet (RJ-45)
Q: What is the benefit of using CPU throttling in laptops?
A: It reduces CPU power consumption and heat production.
Q: Where can a technician change the power schemes on a laptop running Windows XP?
A: Select Power Options from within the Control Panel.
Q: Which task must be completed first to configure power management states when using Windows XP?
A: ACPI power management mode must be enabled in the BIOS
Q: Which laptop power state should be used to get maximum battery power conservation but allow for the quickest power on of the end-user application?
Q: Which name is given to the collection of settings that control the power settings of a laptop?
A: power schemes
Q: Which two devices can be individually configured to power off after a laptop has been idle for a given period of time?
A: hard drive and monitor
Q: Which type of interface do current laptops use to achieve similar expansion capabilities as desktops?
A: PC Express card
Q: What kinds of devices are commonly hot-swappable on laptops?
A: PC cards and USB devices
Q: Which internal laptop component may be designed as a hot-swappable device?
A: optical drive
Q: A user has connected a digital projector to the external monitor port on a laptop computer, but the projector indicates that there is no RGB signal. What should the user try first to resolve the problem?
A: Press the function key that will redirect the video output to the external monitor.