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ACS Update Efficiencies & IT Panel 24 th March 2006. Gary Newton Head of Information Management – Adult Care Services. The Current ACS Priorities. IRIS. eSAP. Contact & Case Management. ESCR. Hub. HPT CareNotes. Service Commissioning. Finance BPR. Data Warehouse. Performance

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acs update efficiencies it panel 24 th march 2006

ACS Update Efficiencies & IT Panel24th March 2006

Gary Newton

Head of Information Management – Adult Care Services

slide2

The Current ACS Priorities

IRIS

eSAP

Contact & Case

Management

ESCR

Hub

HPT CareNotes

Service

Commissioning

Finance BPR

Data Warehouse

Performance

Information

Infrastructure

IT skills

acs progress
ACS Progress

Core IRIS Roll-Out

  • On schedule for March completion
  • EPD – complete. Final CLDT goes live 27th March
  • Around 750 ACS operational users across 24 sites
  • Now revisiting Hertsmere/St Albans EPD & Activating Day Services

CareNotes Interface

  • Development underway – Few weeks delay due to change in scope

eSAP Interface

  • Some delays – focus diverted to Finance BPR

Finance BPR

  • On schedule for planned April go live
acs progress1
ACS Progress

Joint Projects & Initiatives

  • IRIS Security & Access –changes being implemented
  • Data Quality – “clean-up” started. Mix auto & manual
  • Electronic Social Care Record – ACS in planning stages

Improving IT Skills

  • Around 1,200 ACS Staff signed-up for ECDL
  • Over 2,400 modules passed (av 90% score)
  • Currently ACS taking 300 modules/month
  • Planning 2006/7 Schedule
objectives
Objectives

To deliver efficiencies through:

  • Removing file handling/storage
  • Eliminating duplicate data entry
  • More cost effective mobile working
  • Faster service delivery through stream-lining
the elements
The Elements

A Generic Service

  • Managed service with full support arrangements

Departmental Application

  • Form design & development, phones & pens

Links to Other Systems

  • Printing from IRIS with auto upload from form

Cost/Payment Structure

  • Mostly pay-as-you-go with bulk-use incentives
progress
Progress

Generic Service

  • Serco creating with input from Corporate & ACS

First ACS Application Underway

  • Low risk to bed-down technology and support
  • Will determine when DigiPens can be used by other depts.
  • Builds model for savings in the future

Next – Develop Links to IRIS

  • IRIS printing partially completed forms and auto uploading from DigiPens
the first digipen project
The First DigiPen Project

Community Equipment Orders

  • 24,000 orders, 40,000 pieces of equipment pa
  • 120 ACS front-line staff to “go live” in June
  • Cost/Benefit Illustration:
    • Save 10min per form handling - £45k pa
    • Save 1 journey per fortnight - £45k pa
    • Total running cost for DigiPens - £85k pa
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