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Why software developers need extended enterprise learning

It is a well-known fact that software projects are more likely to fail than hardware projects. What is less widely recognized is why software projects fail more frequently. In many respects, software and hardware projects develop in similar ways, but when it comes to implementation, the path to success is entirely different.For More information https://softwarecustomertraining.com/

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Why software developers need extended enterprise learning

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  1. Software Training Business Why Software Developers Need Extended Enterprise Learning https://softwarecustomertraining.com/

  2. How it Works:- The Software Customer Training team has developed a unique, enterprise level eCommerce and business learning and training management system. It is designed so that anyone can successfully use it without any special IT configurations or complicated and expensive hardware setup. We spent over 10 years perfecting this system and have 650 companies worldwide who we are proud to say have earned their business month in, month out. https://softwarecustomertraining.com/

  3. The Pros, Cons and Cost of Increasing Customer Support The Pros, Cons and Cost of Increasing Customer Support finding and retaining knowledgeable customer service representatives is a challenge. few software companies can provide 24/7 assistance and if one wants to tap into a global market, 24/7 support is a must. https://softwarecustomertraining.com/

  4. The Pros, Cons and Cost of Providing Technicians Back when Xerox machines were one of the most important office technologies, Xerox came up with an innovative plan with every machine, one would also get a dedicated Xerox technician. The plan worked. Xerox’s success for many decades had much to do with the company’s dedicated technicians. Of course, while assigning technicians to pricey pieces of hardware may be a viable business model (in the 1960s, a single Xerox machine costs thousands of dollars), it is simply not viable when it comes to software applications. The bottom line is that in the vast majority of cases, sending technicians out to install and troubleshoot software application problems is simply unsustainable. https://softwarecustomertraining.com/

  5. Importance of Training  Maintains qualified products / services  Achieves high service standards  Provides information for new comers  Refreshes memory of old employees  Achieves learning about new things; technology, products / service delivery  Reduces mistakes - minimizing costs  Opportunity for staff to feedback / suggest improvements  Improves communication & relationships - better teamwork https://softwarecustomertraining.com/

  6. The Pros, Cons and Cost of Extended Enterprise Learning  This brings us to our third option: training your customers to install, troubleshoot and maintain the software on their own. At the level of cost, there is no question that this is the best option for any software company. Across sectors, companies that invest in training their customers report greater increases in revenue. When it comes to software companies, the financial return is even higher. In short, when customers report easy implementation and maintenance of a software application or platform, they are more likely to continue using the application or platform over time. https://softwarecustomertraining.com/

  7. Five Principles of Learning  Participation: involve trainees, learn by doing  Repetition: repeat ideas & concepts to help people learn  Relevance: learn better when material is meaningful and related  Transference: to real world using simulations  Feedback: ask for it and adjust training methods to audience. https://softwarecustomertraining.com/

  8. Model of the Training Process* Assessment Stage Organizational Needs Assessment Training Stage Evaluation Stage Task Need Assessment Development of Training Objectives Design & Select Procedures Measure Training Results Development of Criteria for Training Evaluation Train Compare Results to Criteria Feedback https://softwarecustomertraining.com/

  9. Nine Steps in the Training Process 1. Assessing training needs 2. Preparing training plan 3. Specifying training objectives 4. Designing the training program(s) 5. Selecting the instructional methods 6. Completing the training plan 7. Implementing the training program 8. Evaluating the training 9. Planning future training https://softwarecustomertraining.com/

  10. Software Customer Training CONTACT US https://softwarecustomertraining.com/ Why Software Developers Need Extended Enterprise Learning https://softwarecustomertraining.com/

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