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B OARD P RESENTATION 2006

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Group 8 Dickson CHAN / Michelle CHONG / Jonathan WONG / Karen WONG. B OARD P RESENTATION 2006. Presentation Outline. Introduction Aircrew Resource Airport Resource Contingency Plan Maintenance Summary + Questions. Introduction. What we are?. Fleet of 6 x Boeing 767-200ERs

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Presentation Transcript
presentation outline
Presentation Outline
  • Introduction
  • Aircrew Resource
  • Airport Resource
  • Contingency Plan
  • Maintenance
  • Summary + Questions
introduction
Introduction

What we are?

  • Fleet of 6 x Boeing 767-200ERs
  • All business class cabin
  • 100 passengers
  • 7 Flight Attendants

Where we fly?

SYD, MEL, HKG & STN

London (STN)

Hong Kong (HKG)

Frequencies

HKG/SYD: 7 per week

HKG/MEL: 7 per week

HKG/STN: 12 per week

Sydney (SYD)

Melbourne (MEL)

aircrew resource
Aircrew Resource
  • Crew Base

Options include: Sydney / Melbourne / Hong Kong / London

London (STN)

Hong Kong (HKG)

Sydney (SYD)

Melbourne (MEL)

* Basing at HKG will reduce outport hotel room numbers by 46%

aircrew resource1
Aircrew Resource
  • Work Rules
aircrew resource2
Aircrew Resource
  • Flight Patterns
aircrew resource3
Aircrew Resource
  • Key Performance Indicators
  • Cabin crew premium is 10.2%point lower than Australian Airlines
airport staff resource
Airport Staff Resource
  • Basic Work Rules
  • Maximum 160 hrs per roster
  • Minimum 48 hrs per roster
  • 8 days off per roster
  • Annual Leave is 5 weeks per year
  • Sick Leave is 6 days per year
airport staff resource1
Airport Staff Resource
  • Passenger Arrival Patterns
  • Expected seat factor = 70%
  • B767-200 – 100 seats
  • Distribution(%) x no. of pax

= Passenger Arrivals

airport staff resource2
Airport Staff Resource
  • Passenger Arrival Patterns (2)

Staff Required

  • Service Standard: 2min
  • 7 pax served every 15min
  • Check-in 3 pax = 3/7 = 1 staff
  • Check-in 9 pax = 9/7 = 2 staff
  • Check-in 17pax = 17/7= 3 staff
airport staff resource3
Airport Staff Resource
  • Example: HKG Arrival Pattern
airport staff resource4
Airport Staff Resource
  • Shifts
  • 8-hours shifts & 4-hours shifts
  • 3 staff x 8 hours x 7 days

= 168 man hours

  • [2 staff x 8 hours x 7 days] + [1 staff x 4 hours x 7 days]

= 140 man hours.

  • Only rostered in staff that are needed
  • Keep staff busy
  • Lowest costs solutions
airport staff resource5
Airport Staff Resource
  • Example: SYD & HKG Roster

SYD

HKG

contingency plan
Contingency Plan
  • Major Goals of Contingency Planning
  • To restore the originally scheduled service as soon as possible
  • To mitigate the impact of disruptions on passengers and provide them with the best alternative
  • To retain the minimum amount of resource and compensation
contingency plan1
Contingency Plan
  • Event Status Level
contingency plan2
Contingency Plan
  • Case Study
  • Hong Kong to Stansted
  • YK001 departs at 00:30
  • Due to technical problems,

the aircraft has to fly back

to HKG for maintenance

contingency plan3
Contingency Plan
  • Case Study – Possible Scenario
  • Scenario I: Take-off again after 5 hours delay
  • Scenario II: Cancellation of YK001
contingency plan4
Contingency Plan
  • Case Study – Ground Staff Arrangement
  • No standby will be used in this case studyas it is not efficient to handle the passengers
contingency plan5
Contingency Plan
  • Case Study – Flight & Cabin Crew arrangement
  • Swapping over is one of the features to provide flexibility
contingency plan6
Contingency Plan
  • Case Study – reallocation of passengers
  • Solution 1:

Allocation passengers in Plaza Premium Lounge in Hong Kong International Airport

  • Solution 2:

Book passengers in the next available flights and provide accommodation in nearby hotel

maintenance
Maintenance
  • Introduction
  • 6 x Boeing 767-200ERs with GE CF6-80C2 engines
  • Additional ETOPS requirements
  • Maintenance: not part of the core business
  • Balance between maintenance service quality and costs
  • Monthly review of reliability and performance
maintenance1
Maintenance
  • Line Maintenance (SYD, MEL, HKG & STN)

Line Maintenance Provider

Port

Aircraft Ground Time

SYDNEY

7hr 30min

MELBOUNRE

8hr 30min

1hr 50min – 2hr 30min

4 x 24hr maintenance blocks

HONG KONG

STANSTED

17hr 30min (YK001>YK012)

18 hr (YK011>YK002)

maintenance2
Maintenance
  • Heavy Maintenance
  • Outsourced to TAECO (Xiamen, China)
  • Aircraft has to be ferried from Hong Kong
  • 767-200ER offline for 4-5 weeks
  • Schedule-changes or dry-lease a 767-200ER
  • D-checks will be scheduled during low-season
maintenance3
Maintenance
  • Engine Overhaul & Maintenance

Workshop location

Maintenance, Repair & Overhaul for

General Electric CF6-80C2 engine

Sydney & Melbourne (Australia)

Amsterdam (The Netherlands)

Hannover (Germany)

Frankfurt (Germany)

summary
Summary
  • Business model proven in the Trans-Atlantic market
  • Applying this model on our market, avoiding Ozjet’s mistakes
  • Profit of $21.1 million AUD (NS06, before interest and tax)
  • Operating Ratio: 113.4%, Gross Profit Margin at 11.8%
  • Breakeven SF (66.9%); PAX SF (75.9%)
  • Aircraft Utilisation: 14.7 hrs per day
  • Fleet Planning: Acquiring additional BBJ2s for new routes

2 x 767-200ERs for London to Hong Kong

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