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How to achieve Elastic IT

How to achieve Elastic IT. Dennis Harders Solution Manager: Elastic Datacenter Avanade NL. 01-06-2010. Agenda. About Avanade Avanade and the “ Cloud ” Cloud Computing Types What is Elastic IT Microsoft Cloud Continuum Elastic Datacenter Questions.

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How to achieve Elastic IT

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  1. How to achieve Elastic IT Dennis Harders Solution Manager: Elastic Datacenter Avanade NL 01-06-2010

  2. Agenda • About Avanade • Avanade and the “Cloud” • CloudComputing Types • What is Elastic IT • Microsoft CloudContinuum • Elastic Datacenter • Questions

  3. Avanade delivers business technology services which connect insight, innovation and expertise of Microsoft technologies with each other.

  4. Avanade Global • About Avanade • 61 offices in 24 countries • 900 million USD profitin FY 09 • 20% annual growth since the start in 2000 • Our Customers • 700 customers as trusted advisor • 95% satisfied customers • Our Services • Results realized within every industry • Supported through Accenture en Microsoft

  5. Avanade Netherlands • Started in 2004 • 200+ professionals • Main office in Almere • Smaller Office on High Tech Campus in Eindhoven

  6. Global Customers • Midsize to largeEnterpises • Multiple industries • Government

  7. Ourcustomerswithin the Netherlands • Midsize to largeEnterpises • Multiple industries • Government • iddelgrote tot grote organisaties • Alle industrieën • Overheidsinstellingen

  8. The combined strengths of each company offer customers integrated, innovative solutions that realize business results • FocussedonIndustry and Business process • Industry, ‘cross-industry’ • solutions • Horizontal accelerators • Specializedwithin the Microsoft-platform • Engineered architectures, • Industry and cross-industry knowledge and solutions • Enterprise platform, • Superior price and performance, • Commitment to research and development

  9. FY10 Avanade Services PortfolioIncluding representative services

  10. Avanade and the “Cloud” • Multiple solutions within Avanade to achieveElastic IT: • “BPOS MigrationFactory”(any to any) • Exchange migrations • Sharepointmigrations • Lotus Notesmigrations • Elastic Datacenter • Extension Private Cloud • More control of IT resources • Transformation from a traditional model to an IaaS model

  11. Datacenter Evolution

  12. Datacenter Evolution PrivateCloud PrivateCloud PublicCloud PublicCloud • Management Costs Decrease Significantly • IT as a Service • Well-known, stable and secure • Utilization <15% • Utilization Increases to >50% • Management Costs Decrease • Capacity on Demand • Global Reach TraditionalDatacenter VirtualizedDatacenter VirtualizedDatacenter TraditionalDatacenter

  13. Virtual Infrastructure Virtual Infrastructure Virtual Infrastructure Datacenter Evolution Physical Infrastructure Virtualization Standardization Automatization & Green IT Private + Public Cloud = Elasticcomputing Multi Cloud Automation Automation Multi Cloud Management Management Management Multi Cloud Virtual Infrastructure Physical Servers, under-utilization End-to-end virtualization and consolidation Centralized Operation and Monitoring / metrics defined DataCenter Automation and Provisioning (NGDC) • Outsourcing of Resources • ( Azure Cloud / Private Cloud) 13

  14. Microsoft Foundation for Private Cloud Cloud Computing Infrastructure Infrastructure as a Service (IaaS) Distributed and Elastic Infrastructure Fabric Automated Management SLA Driven Delivering the service Managing the fabric | | Dynamic Data Center Toolkit For Enterprises Dynamic Data Center Toolkit For Enterprises

  15. Microsoft: The Power of Choice

  16. Microsoft Cloud Computing Continuum Private Public Software as a Service (SaaS) IT as a Service Platform as a Service (PaaS) Infrastructure as a Service (IaaS) | | Dynamic Data Center Toolkit For Hosters Dynamic Data Center Toolkit For Enterprises

  17. Elastic Datacenter

  18. Abstract Elastic Datacenter (ED) Vision Imagine controlled, predictable, efficient IT that is also easy to access, and available on-demand on-premise* and in the cloud **. Now also imagine a single interface that end-users can use to request new systems, view the associated chargeback, route requests through approvals, and manage their systems. Transformation from a traditional model to an IaaS model is achieved by Avanade’s Elastic Datacenter vision. *) NGDC vision **) NGDC + Cloud = Elastic

  19. The Emergence of Cloud Cloud On-premise • Most Flexibility and Control • Subscriptions/Licenses • Uniform Service • Ad-supported/Subscriptions Rich, enterprise software providing the most capability Enterprise software delivered as a service Run by customer Provided by Microsoft (or a partner) High Low Economy of Scale

  20. “Clouds”, what are they and when to use • Public Clouds • Outsourcing of datacenter on Infra, Platform or Software level • Selling point of this model is cost savings • Examples: • Microsoft, Google, Amazon, Salesforce.com • Private Clouds • Virtualized environment • Keeps all hardware/services on-premise / at hosters • Systems, Maintenance and Security under own control. • Selling point of this model is flexibility. • Hybrid Cloud Model • Combination of cloud models

  21. Elastic Datacenter Overview • Two phases to achieve Elasticity. • Tactical approach • Strategic approach • Tactical • Server Virtualization (Compute Optimization) • Operations to support virtualization (Operations Optimization) • Strategic • Cloud enablement • Private cloud  Public Cloud • Delivered through Avanade solutions • Operations to support cloud enablement

  22. Start on the journey with Compute Optimization and Operations Optimization Elastic DatacenterThe Roadmap Phase I Phase III Phase II Standardization & Consolidation ServiceOrientation Integration &Automation IT Utility Process Management IT Process Business Orientation Automation BSM Integration Standardization Consolidation Predictive Operations Data Center Rationalization Optimization Operations Service Automation Technology Infrastructure Consolidation Technology SOI Provisioning Service Virtualization Resource Virtualization • StandardizeTechnology, Tools and Processes • Deliver Rationalization of Data Centers • Consolidate IT Infrastructure through Pooling and Virtualizing of resources • Apply Provisioning techniques to reduce turn around times • Integrate Operations frameworks supporting ITIL processes to enable Proactive Operations • Optimize and Automate of both Technology and IT Process • Link Operations to Business Services • Use feedback loop and self healing diagnostics to move to Predictive Operations • Services Virtualized between multiple sources (internal and external) • Enhance Automation and Dynamic Provisioning to enable a true IT Utility • Introduce BSM (Business Service Management) Operations Optimization Compute Optimization

  23. Elastic Datacenter Operations Optimization Compute Optimization Technology Process Business/People

  24. Elastic Datacenter Existing Supporting Assets

  25. Avanade Architecture Blueprint for NGDC Business Service Management (BSM) Business Service Management enables “service orientated infrastructure” (SOI) and allows IT to be managed from the perspective of the business. Orchestration Engine Execute automated workflows to assign and deploy technical infrastructure in response to the policy rules, work requests and real time inputs. Metering & Billing Infrastructure usage and SLAs are processed to create bills/invoices. Rules & Requests The Service Catalogue and Policy Rules define how business applications can and must use the technical infrastructure (e.g. SLA). Work Requests are new requests for infrastructure services. DC model contains a logical view of the entire data center. Monitoring Outputs The deployment and usage metrics, alerts and alarms are captured and passed to the Predictive Operations monitor. Predictive Operations Infrastructure usage metrics, alerts and alarms are processed by the Predictive Operations monitor and change requests returned to the Orchestration Engine for action through balancing the requests with policy rules for the IT service and incoming work requests. IT Automation Requests Infrastructure components are assigned to specific work requests. Configuration Management Database (CMDB) The CMDB contains all of the IT organization’s key parts (Configuration Items), their attributes and their inter-relationships 25 25

  26. Avanade Architecture Blueprint for NGDCVirtualization • Windows Server 2008 R2 • OS Platform • Hyper-V (R2) • Virtualization platform • Windows & Linux VMs • Live Migration • PowerShell V2 • Vehicle for automation • Base layer in Microsoft products 26

  27. Avanade Architecture Blueprint for NGDCProvisioning • Virtual Machine Manager • Current SCVMM 2008 R2 • Provides provisioning capabilities through library • Orchestration through DIT-SC and PowerShell • Contains a rudimentary service catalogue function through the web based self-service portal • Intelligent VM placement • Implements user quotas to control VM sprawl • Integrated management for VMware 27 DIT-SC

  28. Avanade Architecture Blueprint for NGDCMonitoring • Operations Manager 2007 R2 • Operational monitoring • Microsoft O/Ss and apps • Cross Platform Extensions for Linux • 3rd party management packs and add-ons to integrate with other management tools and manage further systems and applications • Service Management • System configuration for CMDB • Custom code Metering and Billing • Hardware PRO Tips • Integration with Virtual Machine Manager for virtual machine orchestration and provisioning in reaction to events and alerts • Create selfmanaging IT infrastructure • Integration with Microsoft Visio to map full infrastructure. 28

  29. Avanade Architecture Blueprint for NGDCOrchestration and Provisioning • Configuration Manager 2007 R2 • Orchestration and provisioning • Pre-OS (OEM) configuration • Operating system deployment • Application deployment • Integration with Software Update Services provides patching functionality • Desired Configuration Management • Track configuration drift (integration with Operations Manager), through custom code this can be taken further to automate remedial action • System configuration for CMDB 29

  30. Avanade Architecture Blueprint for NGDCBackup & Recovery • Data Protection Manager • Backup & recovery • Online through VSS • Consistency across VM and Applications • Microsoft Application Aware Backup • Disk to Disk to Cloud • Disk to Disk to Tape • Hyper-V Cluster Aware • SelfService restore 30

  31. Avanade Architecture Blueprint for NGDCWorkflow • Service Manager 2010 • Workflow engine for automating • Central data warehouse and reporting platform BI IT • Connector Framework • A CMDB to support the management of information about IT service components and how they relate to one another • Self-service portal End-users • Knowledgebase capture and share practical knowledge 31

  32. The Elastic Datacenter Metering & Billing ED tool + MS SC Operations Manager BSM Avanade Enterprise Service Monitoring Portal People/Process Orchestration ED Tool + MS SC Service Manager Rules & Requests ED tool + MS SC Service Manager IT Orchestration & Provisioning NGDC Bus + Opalis External Cloud Microsoft Azure Hypervisor MS Hyper-V R2 Backup - SC Data Protection Manager Predictive Ops - SC Operations Manager - SC Virtual Machine Manager - SC Configurations Manager CMDB - SC Service Manager 32

  33. Investments Elastic DatacenterFeatures to be developed within Avanade to go Elastic

  34. Questions?

  35. Avanade contacts • Solution Manager DataCenter Transformation (includes ED) • Dennis Harders: dennis.harders@avanade.com

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