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HQIP National Clinical Audit Feedback Mechanism (NCAFM). Introduction. HQIP quality improvement strategy launched in November 2011 (1) Improving the national clinical audit programme
HQIP quality improvement strategy launched in November 2011
(1) Improving the national clinical audit programme
Need to improve the functionality and effectiveness of the programme and address some issues raised by local and national stakeholders
Feedback mechanism for NCAs launched
– March 2012
Highlighting examples of good practice within national clinical audit projects
Making constructive suggestions for improvement to projects within the Quality Accounts list
Highlighting ongoing or unresolved issues
Technical issues in relation to projects (these should be addressed to the relevant provider)
Projects with national coverage which do not appear in the Quality Accounts list
HQIP receives a great deal of constructive, anecdotal feedback regarding national clinical audits - both positive and covering areas people feel could be strengthened.
NCAFM provides an effective on-line system that enables those involved in all aspects of participation in NCAs to comment on their experiences and make suggestions for improvement.
Easy to access via HQIP website home page
Covers all QA projects via drop down box menu
Designed to allow for continuous use and is analysed regularly by HQIP
Results posted on website and fed back to project providers
Entirely anonymous, but an
email feedback option is available
Comment boxes for:
How the NCA engages with you
Data quality and audit design
Overall satisfaction score (1-10)
For NCAPOP audits:As part of the regular contracting and monitoring arrangements for existing projects, and to inform the development of new projects.
For all Quality Accounts projects:
Direct email to project manager of the
relevant audit, to make them aware of the feedback.
Comments are fed back to NAGCAE/DH and may be use in discussions about the QA list.
Optional, personal email reply
Open group on NCAF for public feedback
Email reply option created
QA list updated
Comments fed back to supplier x6
Issue/s to be addressed at next contract review meeting x3
Comments will inform future developments x2
Clinical Audit and Improvement Conference
Healthcare Conferences UK in association with HQIP
The conference will focus on Clinical Audit Improvement at a local level and also focus on making Clinical Audit work for the Board. Alongside the main conference will be practical master classes on the most pertinent issues impacting on Clinical Audit Leads and Managers at a local level.
Featuring the HQIP Clinical Audit Awards
HQIP supported places available at £100 + vat