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Business Continuity Planning. MIKE FAITHFULL MBCI Corporate Continuity Manager Information Management Division. yeah, very funny Dave. a-choo!. Service Delivery. Strategic Objectives. Emergency Response. Business Continuity. Risk Management. Emergency Planning. The overlap.

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Business Continuity Planning

MIKE FAITHFULLMBCI

Corporate Continuity Manager

Information Management Division



Service Delivery

Strategic Objectives

Emergency Response

Business

Continuity

Risk

Management

Emergency

Planning

The overlap

Martin Barnard – Hammersmith & Fulham


Business Continuity

HUMAN RESOURCES

KNOWLEDGE MANAGEMENT

ETC …

SECURITY

EMERGENCY MANAGEMENT

IT DISASTER RECOVERY

FACILITIES MANAGEMENT

SUPPLY CHAIN MANAGEMENT

ENVIRONMENTAL MANAGEMENT

HEALTH & SAFETY

RISK MANAGEMENT

QUALITY MANAGEMENT



the chance of something happening that will have an impact upon objectives.

AS/NZS 4360

sensitivity to things you cannot control

Prof.John Gordon – University of Hertfordshire

the combination of the probability of an event and its consequences

uncertainty of outcome, whether positive opportunity or negative threat, of actions and events

a function of probability and impact

BCI et al

AIRMIC/ALARM Risk Management Standard

HM Treasury “Orange Book”

RISK is …

the possibility of more than one outcome occurring

HM Treasury “Green Book”


(hint: go here and hope it works) upon objectives.

Pragmatic definition for BC planning …


THREAT upon objectives.

“At

Risk”

VULNERABILITY

EXPOSURE


Assets upon objectives.

Threats

Vulnerabilities

Riskanalysis

Risks

Riskmanagement

Countermeasures




Impact upon objectives.

Risk Assessment Matrix

Critical

Significant

Noticeable

Low

Medium

High

Likelihood of Occurrence

Assessing risk

Assessing risks


(have another go) upon objectives.

Pragmatic way to measure, with signposts to mitigation …


Flood upon objectives.

1,10

Fire

6,6

Errors

10,1

Seriousness

10

INSURE

(Contingent)

PREVENT

?

Probability

1

10

ACCEPT

THE

RISK

CONTROL

AND

CONTAIN

1


Impact / Seriousness upon objectives.

Probability


Not ‘black and white’, but many shades of gr.. er upon objectives.

Impact / Seriousness

Probability


Seriousness upon objectives.

10

Probability

1

10

1

CONTINGENT

ACTION

PREVENTIVE ACTION

ACCEPT

THE

RISK

CONTROL

AND

CONTAIN

Impact / Seriousness

Probability


Time upon objectives.

!

What could a ‘disaster’ cost me …?

Cost of protection

£

Loss of business


£ upon objectives.

Time-related costs

Incident cost

Time

What could a ‘disaster’ cost me …?


“An ounce of prevention …” upon objectives.

Likely

cause

Preventive

action

Contingent

action

Install alarms

Provide extinguishers

Provide emergency exits

Call Fire Service

Purchase insurance

...

Smoking

Electrical faults

Arson

Ban it

Regular maintenance

Effective security measures


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