The use of information and communication technologies in public libraries in brazil
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2013. The use of information and communication technologies in public libraries in Brazil. [email protected] Opportunity : thecnology and social economic development. Information and communication technologies ICT

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The use of information and communication technologies in public libraries in brazil

2013

The use ofinformation and communication technologies in publiclibraries in Brazil

[email protected]

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Opportunity thecnology and social economic development

Opportunity: thecnology and social economicdevelopment

  • Information and communication technologies ICT

    • Computers, cellphones, cameras, severalapps

    • Internet – information and interactivity as resources for :

  • Socaileconomicdevelopment

    • Mileniumdevelopmentgoals (poverty, education, gender, shealth, environment, commonefforts)

    • Household, family, education, employment and income, citizenparticipation

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Ict for development

ICT for Development

  • Beyondtheaccess

  • Internationally, there is theproductionof research thatgivethebasisfor theelaborationofpublic policies

  • belief: thebiggestthequantity and qualityofinformation and communication , thebetterwillbethedevelopmentof a society

  • relates withotherknowledgeareas

    • InformationScience and LibraryStudies

    • Communication Science

    • ComputerScience

    • Social Science – development

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45 of brazilians are considered internet user

Source: CGI.BR, 2011

45% ofBrazilians are considered Internet user

Themain cause to notaccess internet is thehighcost.

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Places of access household public access centers

Sourcee: CGI.BR, 2011

Placesofaccess: household, publicaccesscenters

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Information and communication technologies for development in brazil

Information and Communication Technologies for development in Brazil

  • CHALLENGE 1 - Extendtheaccess to thehealthofthepopulationthat is currentlyoffline

  • CHALLENGE 2 – accessalone does notmeandevelopment

    • - usersofpubliccenterstend to use ICT for entertainment

    • - lackof a cultureonthe use ofinformation to solve problemsorimprovethequalityoflife

      • - need to createstimulationorencouragement to the use ofinformation and communication in issuesrelated to social and economicdevelopment

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69 out of the users from classes d and e access internet in public access centers

  • Thisstudy starts fromthefollowingbeliefes:

69% out oftheusersfrom classes D and E access internet in publicaccesscenters

  • Publicaccesscenters are thebestway to extendtheaccess to theotherhealthofbrazilianpopulation.

  • PublicLibrary is thebesttypeofcenter to pilotnewstrategies in ICT for development in Brazil

  • whencomparedwith LAN houses and telecenters , although in smallerquantirytheplshave:

    • betterqualifiedteams , withsmallerturnover

    • PL mission includes to provide and stimulatethe use ofinformation

    • PLs are integrated to country public policies

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Fase i general vision and scenery of public libraries in brazil

  • public policies, programs and budgets, alllocatedinsidetheCulturegovernmentdepartnment

  • strongon book and readingpromotion (literature books)

  • people use oftechnology is limited to free use of internet – no libraryactivity is developedwiththe use oftechnology

  • lackofintegrationoftechnologyonlibraries´programofactivities (agenda)

  • ICT onlibrary management: digital catalog management (in process), library agenda disseminationthrough social networks and blogs

Fase I: general vision and sceneryofpubliclibraries in Brazil

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Research questions

Research Questions:

  • Whatmakes a libraryrelevant to its community ?

  • How ICT canbeused to strenghtorincreasetheelementsthatmaekthelibraryrelevant?

  • Factorsofrelevanceor research domainareas:

    • services, staff, phisicalinfar-structure, management, collection, and access to ict .

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Sample definition

SampleDefinition

  • Thesample does notintend for a statisticallyrepresentation , but to identifyrelevancefactorsthatattarctthepeople and identifyopportunities

  • - 4 states :

    • Acre,

    • Bahia,

    • Rio Grande do Sul,

    • São Paulo

  • Capital + maller city(es)

  • Big, medium and small libraries

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    Building research instruments

    Building research instruments:

    Semi strutctured interviews for librarycoordinators and local governmentrepresentativesexploredthe range ofservicesfrom IFLA UNESCO manifesto thatintend to promote:

    • cultural diversity

    • identifytheneedsofinformation

    • provideadequateinformationservices

    • facilitatethedevelopentofinformationfluency

    • facilitatethedevelopmentofcomputerskills

    • supportliteracyactivities for all ages

    • Readinghabits in children

    • selfinstruction

    • formal instruction

    • imagination and creativity

    • access to cultural expressions

    • awarenessof cultural heritage

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    Synthesys of findings

    • Mainfunctions :

      • promotereading for children

      • environment for study – younfadults

      • lending books

      • Internet access

    Synthesysof findings

    • Functionsmentionedonsmallerfrquency:

      • keep cultural heritage

      • access to cultural expressions

      • encouragemnt for local writiers

    • Funnctionsnotmentioned (oralmosnotmentioned):

      • identify and provideinformationneedsof local community

      • facilitatethedevelopmentofinformatio n and computerskills

      • disseminatescience and technologyinnovations

      • literacy

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    Public access to technology

    • ICT gets to thelibrarythrough “Digital Inclusion “ policies managedbytheMinistryof Communications or local governmentdepartmentsrelated to scjence and technology, they are responsible for:

    • Computerssettings and management

    • Operators training and some times payment

    • These policies seethelibraries as accesspoints, they ignore library´smissions and thepossibilities to integratetechnologyonlibrariesactivities.

      • Computers´usereshave a differentprofileifcompared to otherlibraryusers, they do not use othersservicesofferedonthelibrary , theygo to thelibraryspecifically to use internet.

    Public Access to technology

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    Technology and libraries functions

    • Many times thecomputers are islandsisolatedinsidethelibraryies ( thisisolationfromtherestofthelibrary referes to locationofequipments, planning for the use ofequipments, operatorsprofessionaldevelopment (training) and activitiesdeveloped)

      • The staff resposible for computerssupervision work on na independentlyfromlibrary staff, ussuallytheydon´tknowwhat are themostfrequentactivitiesofferedbythelibrary for readingpromotion, cultural heritage, cultural expressionsamongothers...

  • Computers are notused as resources on workshops oractivitiesofreadingpromotion . For instance , to representcharachtersorscenesfromthestorieusing digital resources to draw, createcomics, recordvoice , makecombinationsofpictures , recordvideosform drama and otherpossibilities.

  • Technology and librariesfunctions

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    How people is using technology in public libraries

    • usersfromreadingarea

    • Sampleof 13

    • Allown a computer/device

    • - all are students

    • - 9 are between 20 and 34 yearsold

    • 2 borrow books

    • 12 completedhighschool

    • - maingoalwhenusingcomputer: education and skillsdevelopment for work

    • usersfromcomputersarea

    • Sampleof15

    • 10 – unicplace for access

    • 11 – search for informationon internet

    • 04 –borrow books

    • 07 – havetheirowncomputer/device

    • 05 – Internet connection at home

    • 01 – 3G access (cellphone)

    • - Maingoalwhen use computers: communication withfriends and enterteinment.

    • users in transit

    • Sampleof 11

    • 11 borrow books

    • - 9 accessict

    • 9own a computer/device

    • - 2 internet connection at home

    • 8 completedhighschool

    • - maingoalwhenusingcomputer: education and skillsdevelopment for work

    Howpeople is usingtechnology in publiclibraries

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    Technology use in libraries management

    • Adoptionof a digital system for thecollectioncatalog management

      • in process in medium and big libraries

      • a desire in small libraries

      • Bib livre (freesoftware) – is usend in two states , it allowscatalogaccesson a computerinsidethelibrary ( States: RS, AC)

      • Private systems , allowcatalogaccesson internet , fullyworkingonSAo Paulo city, Guarulhos(SP) city system, Piracicaba (SP) city, Statelibrariesof SP and BA

    • Divulgação da programação da biblioteca e aquisições do acervo em redes sociais e blogs

    Technology use in libraries’ management

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    Libraries partnerships

    • partnershipswithothergovernmentdepartments (beyondculturedepartments)

      • Ministryof communication - Telecenters

      • Education – schoolsvisitthelibraries

    • partnershipwith local organizations

      • to receivedonations for thecollection

      • to disseminatelibrary agenda ofactivities (weak)

      • nonexistantepartnerships to deleiverordemandcontent as information for social economicdevelopment ( professionalassociation, NGOs, neighborhoodassociation , provatecompaniesoruniversities).

    Libraries’ Partnerships

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    The vision of libraries coordinators

    • Mostusedservices:

      • book lending

      • Internet Access ( fromlibrary’ computeror wifi)

  • Thecoordintaorwouldprioritizeinvestment in:

    • Building and physicalfacilities

    • Improveprintedcollection

    • Use a digital system to managecollection´scatalg

  • Ifhtelibraryhadunlimitedfunds for technology, howthecoordinatorwouldpromoteinnovationsonthelibrary?

    • Considerthe use oftechnology and innovationsveryimportant

    • Want to attract more people (speciallyteenagers)

    • Theyseetheneed for updating

    • Buttheydon´tknowhow, theyask for professionaldevelopment (p. 6)

  • Thevisionoflibraries’ coordinators

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    Opportunities areas for technology integration

    Opportunities - areas for technologyintegration

    • professionaldevelopment for libraries staff s aiming to integratetechnologyonactivitesthatpromotereading for children

      • children use technology to retellthestorie, expresstehmselves and createpeacesof work

      • Post works on internet libraryenvironment to value and share works producedbyusers.

  • supporttheadoptionof digital systems for collectioncatalog management

  • Developnewactivitieswherethe use oftechnologyenable and encouragethe use ofinformation to improvethequalityoflife - includingidentifytheneedsofinformation.

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    Recomendations

    Recomendations

    • A technologyintegrationplan for publiclibraries

    • Shareusersproductions

    • participantlibrarieswouldproducecontentrelated to bestracticesontechnologyintegration

    • List ofpossibilities and materials to explainpracticesonthe use oftechnology and indicatorsbasedontheproductsproducedbythepractices.

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