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2013. The use of information and communication technologies in public libraries in Brazil. [email protected] Opportunity : thecnology and social economic development. Information and communication technologies ICT

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the use of information and communication technologies in public libraries in brazil

2013

The use ofinformation and communication technologies in publiclibraries in Brazil

[email protected]

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opportunity thecnology and social economic development

Opportunity: thecnology and social economicdevelopment

  • Information and communication technologies ICT
    • Computers, cellphones, cameras, severalapps
    • Internet – information and interactivity as resources for :
  • Socaileconomicdevelopment
    • Mileniumdevelopmentgoals (poverty, education, gender, shealth, environment, commonefforts)
    • Household, family, education, employment and income, citizenparticipation

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ict for development

ICT for Development

  • Beyondtheaccess
  • Internationally, there is theproductionof research thatgivethebasisfor theelaborationofpublic policies
  • belief: thebiggestthequantity and qualityofinformation and communication , thebetterwillbethedevelopmentof a society
  • relates withotherknowledgeareas
    • InformationScience and LibraryStudies
    • Communication Science
    • ComputerScience
    • Social Science – development

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45 of brazilians are considered internet user

Source: CGI.BR, 2011

45% ofBrazilians are considered Internet user

Themain cause to notaccess internet is thehighcost.

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information and communication technologies for development in brazil

Information and Communication Technologies for development in Brazil

  • CHALLENGE 1 - Extendtheaccess to thehealthofthepopulationthat is currentlyoffline
  • CHALLENGE 2 – accessalone does notmeandevelopment
      • - usersofpubliccenterstend to use ICT for entertainment
      • - lackof a cultureonthe use ofinformation to solve problemsorimprovethequalityoflife
          • - need to createstimulationorencouragement to the use ofinformation and communication in issuesrelated to social and economicdevelopment

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69 out of the users from classes d and e access internet in public access centers

Thisstudy starts fromthefollowingbeliefes:

69% out oftheusersfrom classes D and E access internet in publicaccesscenters

  • Publicaccesscenters are thebestway to extendtheaccess to theotherhealthofbrazilianpopulation.
  • PublicLibrary is thebesttypeofcenter to pilotnewstrategies in ICT for development in Brazil
  • whencomparedwith LAN houses and telecenters , although in smallerquantirytheplshave:
    • betterqualifiedteams , withsmallerturnover
    • PL mission includes to provide and stimulatethe use ofinformation
    • PLs are integrated to country public policies

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fase i general vision and scenery of public libraries in brazil

public policies, programs and budgets, alllocatedinsidetheCulturegovernmentdepartnment

  • strongon book and readingpromotion (literature books)
  • people use oftechnology is limited to free use of internet – no libraryactivity is developedwiththe use oftechnology
  • lackofintegrationoftechnologyonlibraries´programofactivities (agenda)
  • ICT onlibrary management: digital catalog management (in process), library agenda disseminationthrough social networks and blogs

Fase I: general vision and sceneryofpubliclibraries in Brazil

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research questions

Research Questions:

  • Whatmakes a libraryrelevant to its community ?
  • How ICT canbeused to strenghtorincreasetheelementsthatmaekthelibraryrelevant?
  • Factorsofrelevanceor research domainareas:
    • services, staff, phisicalinfar-structure, management, collection, and access to ict .

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sample definition

SampleDefinition

  • Thesample does notintend for a statisticallyrepresentation , but to identifyrelevancefactorsthatattarctthepeople and identifyopportunities
  • - 4 states :
      • Acre,
      • Bahia,
      • Rio Grande do Sul,
      • São Paulo
  • Capital + maller city(es)
  • Big, medium and small libraries

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building research instruments

Building research instruments:

Semi strutctured interviews for librarycoordinators and local governmentrepresentativesexploredthe range ofservicesfrom IFLA UNESCO manifesto thatintend to promote:

  • cultural diversity
  • identifytheneedsofinformation
  • provideadequateinformationservices
  • facilitatethedevelopentofinformationfluency
  • facilitatethedevelopmentofcomputerskills
  • supportliteracyactivities for all ages
  • Readinghabits in children
  • selfinstruction
  • formal instruction
  • imagination and creativity
  • access to cultural expressions
  • awarenessof cultural heritage

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synthesys of findings

Mainfunctions :

    • promotereading for children
    • environment for study – younfadults
    • lending books
    • Internet access

Synthesysof findings

  • Functionsmentionedonsmallerfrquency:
    • keep cultural heritage
    • access to cultural expressions
    • encouragemnt for local writiers
  • Funnctionsnotmentioned (oralmosnotmentioned):
    • identify and provideinformationneedsof local community
    • facilitatethedevelopmentofinformatio n and computerskills
    • disseminatescience and technologyinnovations
    • literacy

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public access to technology

ICT gets to thelibrarythrough “Digital Inclusion “ policies managedbytheMinistryof Communications or local governmentdepartmentsrelated to scjence and technology, they are responsible for:

  • Computerssettings and management
  • Operators training and some times payment
  • These policies seethelibraries as accesspoints, they ignore library´smissions and thepossibilities to integratetechnologyonlibrariesactivities.
    • Computers´usereshave a differentprofileifcompared to otherlibraryusers, they do not use othersservicesofferedonthelibrary , theygo to thelibraryspecifically to use internet.

Public Access to technology

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technology and libraries functions

Many times thecomputers are islandsisolatedinsidethelibraryies ( thisisolationfromtherestofthelibrary referes to locationofequipments, planning for the use ofequipments, operatorsprofessionaldevelopment (training) and activitiesdeveloped)

      • The staff resposible for computerssupervision work on na independentlyfromlibrary staff, ussuallytheydon´tknowwhat are themostfrequentactivitiesofferedbythelibrary for readingpromotion, cultural heritage, cultural expressionsamongothers...
  • Computers are notused as resources on workshops oractivitiesofreadingpromotion . For instance , to representcharachtersorscenesfromthestorieusing digital resources to draw, createcomics, recordvoice , makecombinationsofpictures , recordvideosform drama and otherpossibilities.

Technology and librariesfunctions

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how people is using technology in public libraries

usersfromreadingarea

  • Sampleof 13
  • Allown a computer/device
  • - all are students
  • - 9 are between 20 and 34 yearsold
  • 2 borrow books
  • 12 completedhighschool
  • - maingoalwhenusingcomputer: education and skillsdevelopment for work
  • usersfromcomputersarea
  • Sampleof15
  • 10 – unicplace for access
  • 11 – search for informationon internet
  • 04 –borrow books
  • 07 – havetheirowncomputer/device
  • 05 – Internet connection at home
  • 01 – 3G access (cellphone)
  • - Maingoalwhen use computers: communication withfriends and enterteinment.
  • users in transit
  • Sampleof 11
  • 11 borrow books
  • - 9 accessict
  • 9own a computer/device
  • - 2 internet connection at home
  • 8 completedhighschool
  • - maingoalwhenusingcomputer: education and skillsdevelopment for work

Howpeople is usingtechnology in publiclibraries

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technology use in libraries management

Adoptionof a digital system for thecollectioncatalog management

    • in process in medium and big libraries
    • a desire in small libraries
    • Bib livre (freesoftware) – is usend in two states , it allowscatalogaccesson a computerinsidethelibrary ( States: RS, AC)
    • Private systems , allowcatalogaccesson internet , fullyworkingonSAo Paulo city, Guarulhos(SP) city system, Piracicaba (SP) city, Statelibrariesof SP and BA
  • Divulgação da programação da biblioteca e aquisições do acervo em redes sociais e blogs

Technology use in libraries’ management

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libraries partnerships

partnershipswithothergovernmentdepartments (beyondculturedepartments)

    • Ministryof communication - Telecenters
    • Education – schoolsvisitthelibraries
  • partnershipwith local organizations
      • to receivedonations for thecollection
      • to disseminatelibrary agenda ofactivities (weak)
      • nonexistantepartnerships to deleiverordemandcontent as information for social economicdevelopment ( professionalassociation, NGOs, neighborhoodassociation , provatecompaniesoruniversities).

Libraries’ Partnerships

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the vision of libraries coordinators

Mostusedservices:

      • book lending
      • Internet Access ( fromlibrary’ computeror wifi)
  • Thecoordintaorwouldprioritizeinvestment in:
      • Building and physicalfacilities
      • Improveprintedcollection
      • Use a digital system to managecollection´scatalg
  • Ifhtelibraryhadunlimitedfunds for technology, howthecoordinatorwouldpromoteinnovationsonthelibrary?
      • Considerthe use oftechnology and innovationsveryimportant
      • Want to attract more people (speciallyteenagers)
      • Theyseetheneed for updating
      • Buttheydon´tknowhow, theyask for professionaldevelopment (p. 6)

Thevisionoflibraries’ coordinators

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opportunities areas for technology integration

Opportunities - areas for technologyintegration

  • professionaldevelopment for libraries staff s aiming to integratetechnologyonactivitesthatpromotereading for children
      • children use technology to retellthestorie, expresstehmselves and createpeacesof work
      • Post works on internet libraryenvironment to value and share works producedbyusers.
  • supporttheadoptionof digital systems for collectioncatalog management
  • Developnewactivitieswherethe use oftechnologyenable and encouragethe use ofinformation to improvethequalityoflife - includingidentifytheneedsofinformation.

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recomendations

Recomendations

  • A technologyintegrationplan for publiclibraries
  • Shareusersproductions
  • participantlibrarieswouldproducecontentrelated to bestracticesontechnologyintegration
  • List ofpossibilities and materials to explainpracticesonthe use oftechnology and indicatorsbasedontheproductsproducedbythepractices.

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