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Product and/or Process Transfers. The goal is uninterrupted customer service. Product and/or Process Transfer. TR1. TR4. TR2. TR3. Business Case Established. Catcher & Pitcher Ready for Pilot Production. Full Production and Quality Monitoring. Program Commitments Defined.

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Product and or process transfers

Product and/or Process Transfers

The goal is uninterrupted customer service.

Thomas A. Crane 2010 Page 1


Product and/or Process Transfer

TR1

TR4

TR2

TR3

Business Case Established

Catcher & Pitcher Ready for Pilot Production

Full Production and Quality Monitoring

Program Commitments Defined

  • Define Program

  • Objectives: Cost,

  • Quality, Schedule

  • Business Case

  • established

  • Cross Functional

  • Resources

  • Committed to

  • Core Team

  • Scope/Strategy of

  • Transfer finalized

  • Business Case

  • Confirmed

  • Team Commits to

  • Cost, Quality,

  • Schedule

  • Information transfer/training

  • Catcher’s

  • Process Capability

  • Evaluated

  • Performance of

  • Evaluation Units

  • Verified

  • Catcher Ready to

  • Ship Pilots

  • Catcher’s

  • Process Capability

  • Proven

  • Pilot Production

  • Issues Resolved

  • Quality/Cost

  • Goals Achieved

  • Catcher Ready for

  • Full Production

  • Formal Review Board for Each Decision Point.

  • Exception Reviews for any Deviation From Commitments

  • Review and approval of gap closure plans

Thomas A. Crane 2010 Page 2


Product and/or Process Transfer

  • Transferring is a bumpy road …

  • Here are your keys to success!

  • Ownership

  • Staffing

  • Financial Accountability

  • Documentation

  • Material Transfer & Control

  • Quality & Training

Thomas A. Crane 2010 Page 3


Product and/or Process Transfer

4 Key Components

  • Detailed Financial Analysis

  • Gap Analysis

  • Business Case Evaluation

  • Resource Allocation Evaluation

  • Schedule/Supply Chain Evaluation

  • Capability Analysis (Pitcher and Catcher)

  • Historical Quality Performance

  • Technology Drawings/Specs. Evaluation

  • Training requirements established

  • Tollgate Deliverables Well Defined

  • Well established communications between pitcher and catcher

Thomas A. Crane 2010 Page 4


Product and/or Process Transfer

To be successful you have to know your stating point:

  • Some minimum requirements:

    • Product drawings and specifications reviewed/updated

    • CTQ flowdown and control plan reviewed

    • Operating and setup instruction reviewed

    • Historical capability studies

    • Historical quality issues (internal and external PPM)

    • Tool condition evaluation

    • Historical Tool maintenance issues (records)

    • Historical Equipment OEE

    • Historical Equipment maintenance issues (records)

    • Equipment manuals and drawings/documentation

    • Process maps or lean Value Stream Maps

    • Any related data from Lean Kaizens, DOEs, FMEAs, CARs, etc.

Thomas A. Crane 2010 Page 5



Product and/or Process Transfer

The activities that occur between TR2 and TR3

are critical to the projects success.

  • It is during this phase of the project that many of the unexpected gaps in the plan are exposed.

  • Constant review of progress is required during this phase.

  • Communication between pitcher and catcher must be quick and focused

  • Gap closers must be determined quickly and be implemented quickly and effectively.

  • Any unexpected delays need to be identified and evaluated for the potential affect on customer service.

Thomas A. Crane 2010 Page 7


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