Technology and Operations M anagement (TOM) Electives 2014 - 2015. CUSTOMER. CAPABILITIES. The Operations Management Process. CONTROL. COORDINATION. Recall the 5C model of Operations from our FY course. designing the capabilities to meet those needs,.
The Operations Management Process
Recall the 5C model of Operations from our FY course.
designing the capabilities to meet those needs,
We spoke about identifying customerneeds,
then coordinatingwith our suppliers and customers along the supply chain.
developing a control system to assure those needs are met and improved upon,
All of this is done within the general contextof the environment and our competitors.
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