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2.03 All About Me!. CM2.03 Evaluate positive interpersonal skills in a variety of workplace settings. Your Name & Date. Review Terms. Journal Entry. Slide #3 Date Completed:. Communication Styles. Slide #5 My communication style is. Rate My Communication Skills. Slide #6

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2.03 All About Me!

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2 03 all about me

2.03 All About Me!

CM2.03

Evaluate positive interpersonal skills in a variety of workplace settings.

Your Name & Date


Review terms

Review Terms


Journal entry

Journal Entry

  • Slide #3

  • Date Completed:


Communication styles

Communication Styles

  • Slide #5

  • My communication style is


Rate my communication skills

Rate My Communication Skills

  • Slide #6

  • Date Completed:

  • Results:


Listening skills

Listening Skills

  • Slide #10

  • Date Completed:

  • Results:


Body language awareness

Body Language Awareness

  • Slide #11

  • Date Completed:

  • Results:


Interpersonal skills

Interpersonal Skills

  • Slides #13-16

  • Read

  • Date Completed:

  • Comments:


Interpersonal skills1

Interpersonal Skills

  • Slide #17

  • Date Completed:

  • Answer questions on the next three slides based on your chosen occupation.

  • My chosen occupation is:


Interpersonal skills 1

Interpersonal Skills - #1

  • Are interpersonal skills important in the careers listed above?


Interpersonal skills 2

Interpersonal Skills - #2

  • What happens if interpersonal skills are lacking in individuals employed in these occupations?


Interpersonal skills 3

Interpersonal Skills - #3

  • If you were going to employ a person, what kind of interpersonal skills would you want him to have?


Interpersonal skills 4

Interpersonal Skills - #4

  • List 10 other occupations requiring excellent interpersonal skills.


On the job case studies

On-The-Job-Case Studies

  • Case 1: Jessica is working at a bank and rarely smiles or greets people who come into the bank. She only responds to customers when they ask for assistance. She likes to chat with her coworkers throughout the day. She dislikes going to work because she hates her job.

  • Respond on next slides.


Is jessica s interpersonal behavior effective or ineffective why

Is Jessica’s interpersonal behavior effective or ineffective? Why?


What could be the result of her actions in regards to her job and the bank

What could be the result of her actions in regards to her job and the bank?


What could jessica do to increase her enthusiasm at work

What could Jessica do to increase her enthusiasm at work?


What steps would you recommend for jessica

What steps would you recommend for Jessica?


On the job case studies1

On-The-Job-Case Studies

  • Case 2: Robert works as a stocker. He is a good worker, very dependable, and never late. However, he made at least one mistake a day in stocking because he didn’t carefully check the inventory list and dates. His manager suggested he slow down and try to be accurate. Robert became upset and quit because he couldn’t accept constructive criticism.


Did robert s supervisor handle the problem effectively how do you know

Did Robert’s supervisor handle the problem effectively? How do you know?


Was his feedback appropriate why or why not

Was his feedback appropriate? Why or why not?


What would you have done in robert s place

What would you have done in Robert’s place?


On the job case studies2

On-The-Job-Case Studies

  • Case 3: At Anna’s first job evaluation, she was told she was behind in her paperwork and that she needed to improve. Anna loves her work and is determined to do well at it.


If you were anna how would you react to this evaluation why

If you were Anna, how would you react to this evaluation? Why?


What should anna do to get a better evaluation next time

What should Anna do to get a better evaluation next time?


The importance of attitude

The Importance of Attitude

  • Slide #21

  • Date Completed:

  • What do you suspect that Mrs. Johnson wishes to address with Kenya?

  • Have you ever known anyone that behaved like Kenya? How did you react to this person?

  • Why do you think Kenya behaved as she did?

  • How could Kenya’s co-workers help her improve her attitude?

  • Is it too late for Kenya to change her attitude? Why or why not?

  • Think about your own behavior. Have you ever been in a situation where you acted like Kenya? If so, describe the situation.

  • If you answered yes to question 5, what could you have done to change your attitude and behavior?


Interpersonal skills questionnaire

Interpersonal Skills Questionnaire


Interpersonal skills questionnaire1

Interpersonal Skills Questionnaire


Interpersonal skills questionnaire2

Interpersonal Skills Questionnaire


Response to questionnaire

Response to Questionnaire

What do your responses indicate about your interpersonal skill level?


Response to questionnaire1

Response to Questionnaire

Based on your responses, in which areas would you like to improve?


Response to questionnaire2

Response to Questionnaire

List 2 strategies to improve in each of the areas that you identified in question 2.


Response to questionnaire3

Response to Questionnaire

Based on your responses, in which areas are your interpersonal skills strong?


Personal improvement plan

Personal Improvement Plan

  • Slide #23

  • Would like to improve:

  • Date Completed:


Leadership skills

Leadership Skills

  • Slide #26

  • Date Completed:

  • Results:


Journal entry1

Journal Entry

  • Complete in Survey Monkey

  • Date Completed:


  • Login