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2.03 All About Me!. CM2.03 Evaluate positive interpersonal skills in a variety of workplace settings. Your Name & Date. Review Terms. Journal Entry. Slide #3 Date Completed:. Communication Styles. Slide #5 My communication style is. Rate My Communication Skills. Slide #6

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2 03 all about me

2.03 All About Me!

CM2.03

Evaluate positive interpersonal skills in a variety of workplace settings.

Your Name & Date



Journal entry
Journal Entry

  • Slide #3

  • Date Completed:


Communication styles
Communication Styles

  • Slide #5

  • My communication style is


Rate my communication skills
Rate My Communication Skills

  • Slide #6

  • Date Completed:

  • Results:


Listening skills
Listening Skills

  • Slide #10

  • Date Completed:

  • Results:


Body language awareness
Body Language Awareness

  • Slide #11

  • Date Completed:

  • Results:


Interpersonal skills
Interpersonal Skills

  • Slides #13-16

  • Read

  • Date Completed:

  • Comments:


Interpersonal skills1
Interpersonal Skills

  • Slide #17

  • Date Completed:

  • Answer questions on the next three slides based on your chosen occupation.

  • My chosen occupation is:


Interpersonal skills 1
Interpersonal Skills - #1

  • Are interpersonal skills important in the careers listed above?


Interpersonal skills 2
Interpersonal Skills - #2

  • What happens if interpersonal skills are lacking in individuals employed in these occupations?


Interpersonal skills 3
Interpersonal Skills - #3

  • If you were going to employ a person, what kind of interpersonal skills would you want him to have?


Interpersonal skills 4
Interpersonal Skills - #4

  • List 10 other occupations requiring excellent interpersonal skills.


On the job case studies
On-The-Job-Case Studies

  • Case 1: Jessica is working at a bank and rarely smiles or greets people who come into the bank. She only responds to customers when they ask for assistance. She likes to chat with her coworkers throughout the day. She dislikes going to work because she hates her job.

  • Respond on next slides.


Is jessica s interpersonal behavior effective or ineffective why
Is Jessica’s interpersonal behavior effective or ineffective? Why?



What could jessica do to increase her enthusiasm at work
What job and the bank?could Jessica do to increase her enthusiasm at work?


What steps would you recommend for jessica
What job and the bank?steps would you recommend for Jessica?


On the job case studies1
On-The-Job-Case Studies job and the bank?

  • Case 2: Robert works as a stocker. He is a good worker, very dependable, and never late. However, he made at least one mistake a day in stocking because he didn’t carefully check the inventory list and dates. His manager suggested he slow down and try to be accurate. Robert became upset and quit because he couldn’t accept constructive criticism.



Was his feedback appropriate why or why not
Was How do you know?his feedback appropriate? Why or why not?



On the job case studies2
On-The-Job-Case Studies How do you know?

  • Case 3: At Anna’s first job evaluation, she was told she was behind in her paperwork and that she needed to improve. Anna loves her work and is determined to do well at it.



What should anna do to get a better evaluation next time
What Why?should Anna do to get a better evaluation next time?


The importance of attitude
The Importance of Attitude Why?

  • Slide #21

  • Date Completed:

  • What do you suspect that Mrs. Johnson wishes to address with Kenya?

  • Have you ever known anyone that behaved like Kenya? How did you react to this person?

  • Why do you think Kenya behaved as she did?

  • How could Kenya’s co-workers help her improve her attitude?

  • Is it too late for Kenya to change her attitude? Why or why not?

  • Think about your own behavior. Have you ever been in a situation where you acted like Kenya? If so, describe the situation.

  • If you answered yes to question 5, what could you have done to change your attitude and behavior?





Response to questionnaire
Response to Questionnaire Why?

What do your responses indicate about your interpersonal skill level?


Response to questionnaire1
Response to Questionnaire Why?

Based on your responses, in which areas would you like to improve?


Response to questionnaire2
Response to Questionnaire Why?

List 2 strategies to improve in each of the areas that you identified in question 2.


Response to questionnaire3
Response to Questionnaire Why?

Based on your responses, in which areas are your interpersonal skills strong?


Personal improvement plan
Personal Improvement Plan Why?

  • Slide #23

  • Would like to improve:

  • Date Completed:


Leadership skills
Leadership Skills Why?

  • Slide #26

  • Date Completed:

  • Results:


Journal entry1
Journal Entry Why?

  • Complete in Survey Monkey

  • Date Completed:


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