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HOPE @ UMHS Program 2012 Clinical Program of the Year

HOPE @ UMHS Program 2012 Clinical Program of the Year. Administrative Forum February 11, 2013. Hope Medical Clinic of Ypsilanti, MI. Non-profit founded over 30 years ago Provides 11,000 free medical and dental visits to 3,700 uninsured, low-income patients

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HOPE @ UMHS Program 2012 Clinical Program of the Year

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  1. HOPE @ UMHS Program2012 Clinical Program of the Year Administrative Forum February 11, 2013

  2. Hope Medical Clinic of Ypsilanti, MI • Non-profit founded over 30 years ago • Provides 11,000 free medical and dental visits to 3,700 uninsured, low-income patients • 100 medical/dental + 250 other volunteers • Lacks on-site specialized equipment to provide appropriate diagnosis and triage

  3. Making an On-Site Partnership a Reality • Formulation of plan(s) • Memorandum of Understanding – a team effort including: • Legal • Facilities • Human Resources • Medical Education • Public Relations

  4. Making an On-Site Partnership a Reality Patients remain patients of Hope Medical Clinic • Hope provides and maintains all medical records • All follow-up visits, tests and medications managed by Hope • Hope obtains free radiologic, laboratory and pathologic via Trinity

  5. HOPE @ UMHS Clinic Workflow

  6. HOPE @ UMHS On-site Operations • Saturdays • All volunteers part of Hope workforce • UMHS volunteers include: • Attending/resident physicians, medical students • Nurse practitioners and/or PA’s, nurses • Audiologists • Medical assistants, optical shop/tech • Clerical staff 6

  7. Hope@ UMHS Operational Highlights • Program began October 2010 in otolaryngology; first five clinics provided 74 patient evaluations and 60 procedures • 2012: 401 total visits; 50 of these patients enrolled in UMHS MSupport charity care program for essential follow-up care 7

  8. HOPE @ UMHS Participating Departments • Dermatology • Ophthalmology • Otolaryngology-Head and Neck Surgery • Plastic Surgery “Is this how you hold a paper chart?? I Hope so.” 8

  9. Happy to be here… … and proud to serve! 9

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