Benefits of E- marketing. Lecture 2. Grow sales (through wider distribution, promotion and sales) Add value (give customers extra benefits online) Get closer to customers (by tracking them, asking them questions, creating a dialogue, learning about them )
Benefits of E- marketing
Sell, Serve, Speak, Save and Sizzle
The clearest benefit of e-marketing is the capability to sell from an online presence. Although this may not be practical for all products, an online presence is still important in supporting the buying decision leading to sales through traditional channels. An online presence also offers opportunities to sell into new markets and reach particular segments.
Web presence can be used to add value for customers at different stages of the buying process, whether pre-sales, during the sale or post sales support.
One of the many benefits of e-marketing is getting close to customers again. Speaking to them. You can explore the other benefits (selling, serving, saving and sizzling) now or later.
So e-marketing saves money in many different ways. Of all the benefits of e-marketing (selling,
serving, speaking, sizzling and saving), saving is the one that will help to present any business case as the financial fraternity relate to savings very quickly. The other benefits of e-marketing (selling, serving, speaking and sizzling) will strengthen your business case.
Objectives should also consider how to enhance a brand by adding value online. This can include adding to the experience of the brand through interactive facilities. Protecting the brand through achieving trust about security and confidentiality is also important.