1 800 424 8802
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1-800-424-8802. Background. 40 CFR 300.125 Established the NRC as the single point of contact for reporting Pollution and Hazardous Material Incidents Communications center for the National Response Team (NRT). EPA (Chair) Department of Agriculture Department of Defense

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1 800 424 8802





  • 40 CFR 300.125

  • Established the NRC as the single point of contact for reporting Pollution and Hazardous Material Incidents

  • Communications center for the National Response Team (NRT)

National response team

EPA (Chair)

Department of Agriculture

Department of Defense

Department of Health & Human Services

Department of Justice

Department of State

General Service Administration

Department of Interior

USCG (Vice-Chair)

Department of Commerce

Department of Energy

Department of Labor

Department of Transportation

Federal Emergency Management Agency

Nuclear Reg. Committee

Department of Homeland Security

National Response Team

Non nrt customers

Federal Railroad Administration*

National Transportation Safety Board

Chemical Safety & Hazard Investigation Board

Federal Motor Carriers Safety Administration

Pipeline and Hazardous Materials Safety Administration

Non-NRT Customers

Primary functions

Collection and Dissemination of :

*Oil & Hazardous Material Spills

*Radiological / Biological Releases

*Suspicious Activity & Security Breach Incidents (MTSA)

*Railroad Incidents

Primary Functions

Methods of notification

Via telephone:

1-800-424-8802 (National Spill Hotline)

1-800-424-0201 (FRA Hotline)

1-877-24-WATCH (AWW Hotline)

Via the NRC website:


Methods of Notification

Information flow

Information Flow

Making a report

Description of Incident


Material Released (if known)

Suspected Responsible Party

Reporting Party Can Remain Anonymous

Average Time it Takes to Complete a Report is 4 ½ minutes

Making a Report

Notification action

NOTIFICATION- The NRC will notify the appropriate Federal On-Scene Coordinator (FOSC) and other agencies who we have established agreements with of reported incidents.

ACTION- Notified agencies will analyze the information and respond accordingly.

The NRC Does Not Deploy Resources

Notification & Action

Services available

24 hour conference call lines

3 conference lines capable of connecting up to 30 people at a time

Foreign Language Line

Ability to take reports from individuals who do not speak English

Recorded Calls

All reports received via the telephone

Telephone Device for the Deaf (TDD) Phone

Services Available

Nrc website

Reporting requirements & procedures

Spill & notification statistics from 1990 to present.

Links to NRT, USCG and EPA

Interactive web database that allows full query of non-privacy act incident data.

Allows reporting of incidents online

Customers may e-mail questions or concerns to the NRC staff and management

NRC Website


Nrc at a quick glance 01mar07 29feb08

Call volume = 102,343

Reports taken = 32,603

Notifications made = 379,962

NRC at a Quick Glance01Mar07 - 29Feb08

We re here

24 hours, 7 days a week, 365 days a year!

NRC Management Staff

(1) Director, Civilian

(4) Coast Guard Active Duty

NRC Watchstanders

(18) 10 AD & 8 Civilian Contractors

NRC Development Team

(5) Civilian Contractors

We’re here…

One call does it all

National Response Center

1 (800) 424-8802


One Call Does It All…

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