Setting up a child advocacy office charting your course
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Setting Up a Child Advocacy Office:  Charting Your Course. Travis County Office of Child Representation Leslie Hill, Managing Attorney Lynn LeCropane, Senior Staff Attorney. The Beginning: Assessing Community Need. What is the current child welfare system? What is working well?

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Setting up a child advocacy office charting your course

Setting Up a Child Advocacy Office:  Charting Your Course

Travis County Office of Child Representation

Leslie Hill, Managing Attorney

Lynn LeCropane, Senior Staff Attorney


The beginning assessing community need
The Beginning: Assessing Community Need

  • What is the current child welfare system?

  • What is working well?

  • What could use some improvement?

  • How will your team meet the needs?


Identifying funding possibilities
Identifying Funding Possibilities

  • Local, state and federal sources

  • Collaboration with partner agencies


Office startup 101
Office Startup 101

  • Space

  • Supplies

  • Staff

  • Systems


Open for business now what
Open for Business: Now What?

  • Case Assignment Procedures

  • Case Organization

  • Communication

  • Handling the unexpected


Building a team
Building a Team

  • What skills does your team need?

  • Find the right combination of skills

  • Behavioral interviewing

  • Flexibility is a skill


Developing partner relationships
Developing Partner Relationships

  • Build on your existing networks

  • Identify common goals and needs

  • Always look for the bigger picture


What to measure and how
What to Measure: And How?

  • Understand your system’s capabilities

  • Identify performance measures

  • Capture the work you are doing

  • Plan for system updates

  • Don’t give up!


Incorporating promising practices
Incorporating Promising Practices

  • Know your clients’ needs

  • Be responsive to clients and community

  • Develop practice standards for office

  • Learn from others

  • Don’t be afraid to change your systems


Meeting client needs logistics
Meeting Client Needs: Logistics

  • Planes, Trains and Automobiles

  • Hospitals

  • Schools

  • Detention Facilities

  • Residential Treatment Facilities


Responding to crisis and preventing burnout
Responding to Crisis and Preventing Burnout

  • Encourage strong team relationships

  • Mourn losses

  • Celebrate successes

  • Make time for fun


Policy considerations equity for clients
Policy Considerations: Equity for Clients

  • Identify systemic trends that affect clients

    • Disproportionality

    • Educational barriers

    • Effect of funding changes on services


Planning for long term success
Planning for Long-Term Success

  • Productive staff meetings

  • Team case reviews

  • Work plans

  • Policies and procedures

  • Strategic planning

  • Seek funding opportunities

  • Maintain community involvement


Travis county office of child representation
Travis County Office of Child Representation

P.O. Box 1748

Austin, Texas 78767

Phone: (512) 854-7312

Fax: (512) 854-7316

Leslie Hill, Managing Attorney

[email protected]

Lynn LeCropane, Senior Staff Attorney

[email protected]


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