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WELCOME!. TOTAL IMMERSION. (Opening video placeholder). INTRODUCTIONS. Who am I? Who are you?. 1. VIDEO RECAP. Thoughts? Why did we do this? Let’s discuss: What was new? What words define Scion?. 2. VIDEO RECAP. Six Steps: Take a Chance Make Your Own Rules Embrace Now
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WELCOME! TOTAL IMMERSION
INTRODUCTIONS • Who am I? • Who are you? 1
VIDEO RECAP • Thoughts? • Why did we do this? • Let’s discuss: • What was new? • What words define Scion? 2
VIDEO RECAP • Six Steps: • Take a Chance • Make Your Own Rules • Embrace Now • Be Yourself • Customize • Build a Relationship 2
AGENDA • Here’s what we’re doing: • Scion brand immersion • Scion history & accolades • Scion Solutions discovery • Ready? Let’s go.
SCION HISTORY & ACCOLADES • Match each Scion milestone with its concurrent world event • Look out for clues! • We provided a gimme • Ready? Go! 2-5
ANSWERS…HOW DID YOU DO? • 1. C • 2000 – Brand created • 2. A • 2002 – Premiere at NY Auto Show • 3. B • 2003 – xA and xB debut 3
ANSWERS • 4. D • 2003 – AIA Best Auto Show Exhibit • 5. F • 2003 – Gold at Chicago Auto Show • 6. E • 2004 – xB wins Bronze 3
ANSWERS • 7. H • 2004 – tC launches nationwide • 8. G • 2004 – First Scion Exposed owner’s event • 9. I • 2004 – tC named to “Class of ’04” 4
ANSWERS • 10. L • 2005 – xB wins “Best Buy” • 11. J • 2005 – xB one of “Sexiest Cars of the Year” • 12. K • 2005 – tC wins JD Power’s IQS award 4
ANSWERS • 13. N • 2005 – “Best of What’s New” list for tC • 14. O • 2006 – tC named “standard specialty” • 15. M • 2006 – “Greener Choices” for xA 5
ANSWERS • 16. R • 2007 – 2nd Gen xB launches • 17. P • 2007 – xD launches nationwide • 18. Q • 2009 – JD Power’s VDS award for tC 5
THE SCION PROMISE • The promise: • Openness • Flexibility • Personalization The Scion Promise Scion Purchase Process 6
SCION PURCHASE PROCESS PromiseProcess Openness PURE PRICE™ Products Programs Accessories Flexibility Monospec Personalization Personalization 6
SCION SOLUTIONS DISCOVERY • College Graduate Program • Military Program • iFinance • Gen One • Scion Pure Lease 6
COLLEGE GRADUATE PROGRAM • All new Scion models eligible • Customer qualifications: • Graduate of recognized program • Recent or upcoming graduate • Proof of employment • Minor credit lapses allowed! 6
COLLEGE GRADUATE PROGRAM • Customer benefits: • $1,000 rebate • Automatic Zone 1 rate • Security deposit waived • 12 month/12,000 miles Roadside Assistance 6
MILITARY PROGRAM • All new Scion models eligible • Customer qualifications • Active/Inactive duty status • Retired military NOT eligible • Sufficient income • Customer benefits • $1,000 rebate 7
iFINANCE • Customer qualifications: • 3 references • At least one $500 credit line • No adverse credit • Full-time job for 6 months 7
iFINANCE • Customer benefits: • Down payment reduced to 10% • 100% maximum advance of invoice • Includes accessories, tax, title, & license • Automatic Zone 4 rate, or better 7
GEN ONE • Customer qualifications: • No established credit necessary • 3 references • No adverse credit • Full-time job for 6 months 8
GEN ONE • Customer benefits: • 90% maximum advance of invoice • Includes accessories, tax, title, & license 8
SCION PURE LEASE • Prices • xD $187/month, 36 mo., $837 due at signing • xB $199/month, 36 mo., $849 due at signing • tC $256/month, 36 mo., $906 due at signing • Advantages • Consistent message • No surprises *Does not include tax, title, and license 8
SCION PURE LEASE • Why is it “pure?” • Same base payment for MY 10 • Same base rate for 1+ thru Zone 3 • Capitalized Cost = MSRP • Waived security deposit • Little money due up-front • or rebate applies 8
SCION SOLUTIONS RECAP • Which programs did we cover? • College Graduate requirements? • Benefits of iFinance? • No credit history? • Mileage under Scion Pure Lease? Hints:
AGENDA • What are we doing? • Static tC walkaround • Competitor analysis • xB, xD, and tC model updates
x3 x3 x3 x3 x6 x12 x6 ROTATION INSTRUCTIONS tC Walkaround Competitor Analysis Work Table w/ spec sheets Sub-groups Groups Work Table x24 total x12
REVIEW • Competitive Q&A session • Team 1 vs. Team 2 • Workbooks are off limits! • Ready? Let’s go!
REVIEW • Team 1 • What was one of the six Steps to Become a Scion Enthusiast? • Team 2 • Which Step to Become a Scion Enthusiast was based on understanding the “Scion generation”?
REVIEW • Team 1 • What is the average age of tC buyers? • Team 2 • In what year did the original tC launch nationwide?
REVIEW • Team 1 • What are the three foundational elements of the Scion Purchase Process? • Team 2 • What two Scion Solutions programs are ideal for customers with little or no credit history?
REVIEW • Team 1 • What are the exact horsepower and torque figures for the 2011 tC? • Team 2 • What is the exact 0-60mph acceleration time for the six-speed manual tC?
REVIEW • Team 1 • What is the exact 0-60 mph acceleration time for the six-speed automatic tC? • Team 2 • What three tC competitor makes/models did we focus on today?
REVIEW • Team 1 • What are two of tC’s key competitive advantages? • Team 2 • Based on your positioning statements, what are two DIFFERENT competitive advantages for tC?
REVIEW • Team 1 • How many degrees does the rear seat recline? • Team 2 • Which tC competitor does not come standard with a USB port?
REVIEW • Team 1 • How many speakers come standard in the new tC? • Team 2 • How many total watts of power come with tC’s standard Pioneer audio system?
RECAP • And the winner is… • Take this information to the sales floor • Use product knowledge to personalize