Washington County System Review Provider Meeting

1. Washington CountySystem Review Provider Meeting Undertaken by the Office of Mental Health and Mental Retardation In partnership with Allegheny HealthChoices, Inc. September 29, 2009

2. Agenda • Introductions • Project Overview • Discussion • Questions and Answers

3. Introductions: Who is AHCI? • Allegheny HealthChoices, Inc (AHCI) is a non-profit organization founded by Allegheny County to oversee its HealthChoices program • AHCI has expanded its work to include assistance in project management (Mayview closure), system evaluation and planning, technical assistance and training • Has a diverse staff with varied backgrounds

4. Project Focus:What Does the County Want From the System? • Access to services • Increased stakeholder involvement • Greater support for families and consumers • Use of principles of recovery and resiliency • Outcome information • Increased accountability • Increased use of evidenced-based and promising practices

5. Why Do This Now? • Fundamental changes brought about by the closure of Mayview State Hospital • Increasing financial pressure • Increased knowledge of best practices and their effectiveness • Increased expectation for accountability by key stakeholders • We always want to do better

6. Key Principles Driving Process • Increase integration of recovery and resiliency • Increase integration and access to services • Increase accountability • Increased us of data driven decision-making • Emphasis on staff development and empowerment

7. What Is The Scope? • Mental health programs for adults • Mental health programs for children and adolescents • Mental retardation program operations • County internal administrative functions

8. Who Will Be Involved? • Consumers • Providers • Families • Advocates • Providers across systems (in/out of behavioral health) • Managed Care Company • County staff from MH/MR • Other County human service systems

9. What Is Involved? • Talking to stakeholders • Reviewing documents • Conducting data analysis • Reviewing information systems • Understanding how providers interact with one another, the County, and the people they serve

10. Ways for Continual Input/Advice • Project Advisory Committee • Provider interviews and focus groups • Provider survey – Information systems • Briefings of the MH/MR Advisory Board • Will attend other scheduled meetings as invited • Website: “projects tab” at http://www.ahci.org

11. Getting Your Perspective • This project and how you feel it can best meet the needs of the provider community, the county, and the overall system of care • The overall system of care in Washington County • System integration and coordination of care • Quality Management Practices • Service development of evidenced based practices and / or new creative services • Consumer and Family involvement in your organization • Recovery and resiliency practices • Your organization’s use of data, reporting, and IT • Training / technical assistance needs

12. How to Contact Us • Mary Fleming: mfleming@ahci.org • Matt Koren: mkoren@ahci.org • Check out our website: www.ahci.org • Phone: 412-325-1100