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The FAFSA on the Web

New and Improved. The FAFSA on the Web. Session Overview. Redesigned FAFSA on the Web site New look and feel for PIN site Major changes and newly added enhancements, and an overview of existing functions FAA Access on the Web. Web Chat.

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The FAFSA on the Web

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  1. New and Improved TheFAFSA on the Web

  2. Session Overview • Redesigned FAFSA on the Web site • New look and feel for PIN site • Major changes and newly added enhancements, and an overview of existing functions • FAA Access on the Web

  3. Web Chat • Accessible from the customer service/contact page and all application pages • Web Chat customer service hours the same as phone customer service

  4. Web Chat • Allows students to communicate directly to FOTW Customer Service • Alternate technical support option for all users

  5. FAA Access on the Web • What you will need • enrolled with SAIG (Student Aid Internet Gateway) • a PIN

  6. New/Removed Functions • Removed YTD ISIR request • PIN Request replacing RAD request

  7. Additional Functions • Batch status checks

  8. Additional Functions • Batch status checks

  9. Additional Functions • Batch status checks • Duplicate Renewal Print

  10. New Features Electronic Delivery of PIN and SAR

  11. Electronic Delivery of PIN • Email address must be provided • Send email instead of printing and mailing PIN mailer • PIN key (not PIN) sent in email • PIN key used to access PIN from PIN website

  12. Electronic Delivery of SAR • Email address must be provided • SAR key (instead of SAR data) sent in the email • SAR key used to access the SAR through Student Access Online • Applies to initial applications as well as corrections

  13. FAFSA on the Web Redesign

  14. Redesign: Background • Yearly review of system for enhancements • Use feedback from students, parents, FAAs and many others • Industry standards- best in business practices

  15. Design • Modern, up-to-date look and feel • Starting with the front end...

  16. New and Improved Home Page

  17. Reorganized Layout • Process addressed as steps to complete the application • Step 1: Before Beginning Your Application • Step 2: Completing a FAFSA • Step 3: FAFSA Follow-up

  18. Step 1: Before Beginning Get Organized!

  19. New Features • Stand-alone Worksheets A, B and C

  20. New Features • Stand-alone Worksheets A, B and C • Income Estimator Worksheet

  21. New Features • Stand-alone Worksheets A, B and C • Income Estimator Worksheet • Pre-FAFSA Worksheet

  22. Step 2: Completing a FAFSA Fill out the application!!!

  23. Renewal FAFSA on the Web

  24. Spanish FAFSA on the Web

  25. Spanish FAFSA on the Web

  26. Corrections on the Web Shopping Cart Approach

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