Figure 17.1 QFD’s House of Quality

Aug 17, 2014

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Figure 17.1 QFD’s House of Quality. Figure 17.2 Affinity Diagram: Issues Resulting in Poor Sales of Textbooks. Figure 17.3 Tree Diagram: Developing the WHATs for the HOQ. Figure 17.4 Customer Needs (WHATs) and Customer Importance Applied to the HOQ.

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competitive benchmark data
interrelationships
design targets matrix
tree diagram
customer importance
technical requirements

terrel

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Figure 17.1 QFD’s House of Quality

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Figure 17.1 QFD’s House of Quality
Figure 17.2 Affinity Diagram: Issues Resulting in Poor Sales of Textbooks
Figure 17.3 Tree Diagram: Developing the WHATs for the HOQ
Figure 17.4 Customer Needs (WHATs) and Customer Importance Applied to the HOQ
Figure 17.5 Competitive Benchmark Data Applied to the HOQ
Figure 17.6 Tree Diagram for Developing Technical Requirements
Figure 17.7 Technical Requirements (HOWs) Applied to the HOQ
Figure 17.8 Interrelationships between WHATs and HOWs
Figure 17.9 HOQ’s Roof
Figure 17.10 HOQ’s Adding the Design Targets Matrix
Figure 17.11 The Completed HOQ

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