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Level 3® High Speed IP

Level 3® High Speed IP. HISP Service Overview. A dedicated wholesale Internet access service that rides on Level 3’s continuously-upgradeable IP, transport, and physical networks An IP transit service that supports our customer’s demands for scalability and outstanding performance

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Level 3® High Speed IP

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  1. Level 3® High Speed IP

  2. HISP Service Overview • A dedicated wholesale Internet access service that rides on Level 3’s continuously-upgradeable IP, transport, and physical networks • An IP transit service that supports our customer’s demands for scalability and outstanding performance • Tailored to meet the varied needs of high-bandwidth customers using a broad range of IP transit and network interconnection solutions • Trusted by the largest users of wholesale Internet bandwidth

  3. How Does Level 3’s HSIP Meet Your Needs? • HSIP provides our customers with a direct connection to one of the worlds largest and most connected internet backbones. By combining our ability to scale with our extensive network reach, our customers receive a premium IP service with superior performance • Scalable architecture and ongoing network investment s ensure our ability to handle massive amounts of traffic growth • Extensive community of On Net customers including the worlds largest ISP’s, Search Portals, Video/Music Download sites, and content distribution networks • Industry leading performance which consistently outperforms SLA’s

  4. Level 3’s HSIP Value • Scalable network to accommodate significant traffic growth Averaging >100% growth • Connectivity: Extensive community of On Net customers and peers • Performance: Superior network performance results in optimal end user experience Source: www.renesys.com updated 1/8/2007 Source: http://www.fixedorbit.com/metrics.htm updated 1/8/2007

  5. Interface Options Ethernet: Fast E, Gig E or 10 GE TDM: DS-3, OC-3, OC-12, OC-48 Service Delivery Points IP Core Nodes: Location with Level 3 router ( AS 3356) deployed. Metro Ethernet PoP (EPoP): Ethernet aggregation switch with transparent connection to the core Level 3 IP network. No backhaul Required Access/Backhaul options used to extend IP network reach to customer locations Traditional TDM/Sonet private line services Metro dark fiber extensions Metro/Longhaul Wavelengths Ethernet Private Line 3rd Party Access Cross Connect to Colocation SLAs Service Availability: Unprotected 99.98% Protected- 99.99% Latency: Average roundtrip US: 25 MS Europe: 15 ms Transatlantic: 40 ms Packet Delivery: 99.95% HSIP: Speeds/Feeds & SLA’s

  6. HSIP Pricing Structure HSIP can be priced as either a fixed or a usage based service • Fixed Billing • Flat rate pricing based on port type • Monthly charges are constant regardless of usage • Usage Based Billing • Committed Data Rate (CDR): Customer commits to minimum usage across a single port • Aggregate Committed Data Rate (ACDR): Customer commits to minimum aggregate usage across multiple ports • Components: • CDR: Minimum monthly usage committed by customer • Base Rate: $/Mb applied for all traffic in CDR • Burst Rate: $/Mb for all usage in excess of minimum commitment. • Billing Methodology: • All usage-based billing options are supported by 95th percentile billing: calculated as greater Send or Receive, rounded to the nearest tenth decimal, e.g. 5.55 Mbps – rounds to 5.6. • Requests for alternate billing methods will be evaluated ICB.

  7. Success Stories - Level 3 Responsiveness Customer circumstances warrant behind-the-scenes heroics and rapid, accurate coordination between service organizations • Accommodating a major cable operator’s ~600% IP growth • In many cases, added high-speed SONET ports in large IP markets in days • To meet growth needs, turned up OC-48 ports with intercity backhaul in less than 14 days • Quickly eliminating a Canadian service provider’s imminent end-user issues • Service provider needed incremental Ethernet capacity in a market where an upgrade was in progress • In order to meet this customer’s critical installation dates, Level 3 redirected equipment from an alternate market and reconfigured the IP edge for redundancy and uplink capacity • Port turn-up was completed on a very aggressive customer-driven timeframe

  8. Success Stories - Level 3 Responsiveness • Helping European ISP avoid end-user service issues in short order • The ISP encountered last-minute network integration problems that put at risk its ability toserve its customers on Monday morning • The ISP approached Level 3 on a Friday afternoon, needing new U.S. service and custom port configurations immediately • Level 3 turned up new ports and completed the unique configuration over the weekend • ISP’s end users never knew about their provider’s potential service issues • Enabling a hosting company to enter a new market quickly • Hosting company with multiple Gbps of performance-sensitive traffic needed a lot of concentrated bandwidth in a small market • Only willing to trust a Tier-1 service provider • Level 3 installed the first ports immediately. Customer pushed >2 Gbps on day 1 • Level 3 upgraded this small market to a Core IP Site in ~ 8 weeks • Nearby peering infrastructure with other Tier 1 peers was also upgraded quickly • Total customer traffic now >15 Gbps and growing

  9. Top Marks in Reputation and Quality • Level 3 has built a strong reputation for outstanding quality and reliability — one customer at a time. Yankee Group on Customer Satisfaction "When we asked 142 wholesale data services buyers to identify their "Top Choice" provider for IP transport and services in 2005 Level 3 Communications ranked at the top. This result, combined with Level 3’s strong showing in this survey in 2004, further solidifies the company's position as a leading established wholesale player and demonstrates the very high esteem wholesale buyers hold for Level 3. - John E. Romagnoli, Senior Analyst at the Yankee Group IP Customer Feedback “We are pleased to be working with Level 3, one of the leading Internet backbone operators worldwide, to tap their proven capabilities to support the global deployment of our VoIP solutions. … Level 3’s geographic reach allows deltathree to scale our VoIP network backbone quickly and efficiently while ensuring that we maintain the high level of network quality and dependability on which our customers rely.”  - Shimmy Zimels, deltathree’s President and Chief Executive Officer “The Level 3 network and the performance of the network is exactly what we need of it. We’ve challenged it significantly. We’ve asked it to operate in a certain fashion. We’ve held it up to the highest standards, and it’s delivered on that.” - John Romm, President, Media & Entertainment, Intelsat

  10. Level 3 – The IP Leader • Industry Recognition • Smithsonian Institution • “The world’s first upgradeable international fiber optic network to be completely optimized for Internet Protocol technology, helping to stimulate the biggest change in telecommunications technology in 100 years.” • Total Telecom Magazine World Communication Award Best Wholesale Carrier • TMC Labs Innovation Award • SuperQuest Network Infrastructure Award • Yankee Group Wholesale Carrier Award • “Buyers consider AT&T and Level 3 the best wholesale vendors.” • Internet Telephony’s Product of the Year (for E-911) • Customer Recognition • eBay Vendor of the Year • Microsoft Vendor of the Year for Quality

  11. Why Level 3 HSIP? • A network large enough to accommodate your current traffic • A company committed to your performance, that will juggle to get your traffic through • A sound peering infrastructure, with clean and balanced traffic among peers • A network with the ability to scale to accommodate your growth • A company committed to its own wholesale IP business model, that continues to invest in its network • A network & company that performs • An important community of the most popular on-net destinations • A company that is awarded, time and again, for service quality • A company that is recognized, time and again, by its customers You can rely on Level 3 to perform, because your customers rely on you to perform.

  12. Appendix

  13. Level 3 Customers Stake your Reputation “We’ve worked very hard for our reputation in the marketplace, and we want to make sure that the partnerships and relationships we have support that hard work. And that’s what Level 3 has given us.” - Jon Romm, President, Media & Entertainment, Intelsat The Ultimate Business Partnership “The relationship, at all working levels, between Level 3 and AOL, has in fact really bonded as an ultimate business partnership. I think the two companies understand each other very well, and help each other be successful in the industry.” - John Schanz, Senior Vice President of Network Operations, America Online Exceptional Customer Service “I’m one of many, and I’m sure not the biggest customer, but when people show up to resolve issues and take care of problems pretty immediately, they are willing to work with us. I see Level 3 being around for a long time.” - Dave Jent, Associate Director, Infrastructure, Indiana University Depend on Them “You can depend on them. The delivery is going to be there, and the service is going to operate properly, and the quality is high, and the dedication of their people is not questionable, to be very candid with you. It’s there all the time.” - Tom Staniec, Vice President, Network Operations & Engineering, Time Warner Cable

  14. 95th Percentile Billing Calculation: Content provided by PRODUCT

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