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How to Occupy Queuing Thrill Seekers over the Busy Summer PowerPoint PPT Presentation

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Summer is fast approaching and theme parks up and down the UK are preparing themselves for the busy school holiday season.

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How to Occupy Queuing Thrill Seekers over the Busy Summer

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Summer is fast approaching and theme parks up and down the UK are


We’ve all experienced that nervous anticipation of waiting patiently for

three minutes of adrenaline (vertigo not included), but when soaring

visitor numbersmeanqueuing gets out of control, what can parks do to

keeppeoplekeentowait theirturn?

Someof themost popularridesacrosstheUKattract longqueueslasting

half anhour or more. Here’show some of the best manage toentertain

thepublicduringthewait, andkeepvisitorscomingbackformore.

1. Savvy screen time – Distraction is key, and carefully positioned

screens showing engaging videos on a rotational basis are sure to

keep queuers entertained. Whether it’s visuals of other rides

within the park, letting people know dates of seasonal events, or

promoting special offers to increase park revenue, there are lots

of ways that technology can engage queuers.

2. Get into costume – If parks have capacity, there’s no reason why

staff can’t get involved in queue management and keep visitors

entertained along the way. For the scarier rides for example, staff

in costume engaging visitors can ramp up the thrill factor and

excitethemforwhat istocome.

3. Think about queue layout – Long queues can be agony for older

legs. Being mindful of anticipated queue times can help plan

layouts to cater for all ages and abilities. Benches, rails and lean

posts are a great way to keeppeople happy – aslong asit doesn’t


4. Keep people updated – There’s nothing worse than waiting and

waiting without any knowledge of how long is left to be patient.

Using experience of how long queues tend to get for each

attraction, careful wayfinding and signposting can indicate how

long isleft togo– andkeepvisitorsmotivatedtostick withit fora


A trip to a theme park should be a fantastic day out, full of thrills,

bravery and laughter. With these top tips for managing queuing during

busy periods, parksand attractionscanensure visitorsenjoy themselves

regardless of peak season, and encourage them to return year after


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