Higher administration
This presentation is the property of its rightful owner.
Sponsored Links
1 / 27

Higher Administration PowerPoint PPT Presentation


  • 72 Views
  • Uploaded on
  • Presentation posted in: General

Higher Administration. Information Technology for Management Outcome 1 Past Paper Questions. What is Information?. 2010 Q3b – 8 marks. Discuss the information required to make effective decisions. Sources of Information. 2013 Q2c – 8 marks.

Download Presentation

Higher Administration

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Higher administration

Higher Administration

Information Technology for Management

Outcome 1

Past Paper Questions


What is information

What is Information?


2010 q3b 8 marks

2010 Q3b – 8 marks

Discuss the information required to make effective decisions.


Sources of information

Sources of Information


2013 q2c 8 marks

2013 Q2c – 8 marks

Discuss the advantages and disadvantages of using the Internet as a source of business information.


2010 q5c 8 marks

2010 Q5c – 8 marks

Discuss the use of the Internet as a source of business information.


2009 q3d 4 marks

2009 Q3d – 4 marks

Compare web-based and paper-based sources of information in the organisation of a business trip.


2009 q5d 4 marks

2009 Q5d – 4 marks

Compare the use of a database and a spreadsheet for storing and analysing information.


2006 cs q2 6 marks

2006 CS Q2 – 6 marks

Describe and justify 2 methods of market research to ensure that an organisation is meeting customer expectations.


Sqp q3b 6 marks

SQP Q3b – 6 marks

An organisation gathers customer information from its e-commerce site.

Describe the benefits of gathering information from this source.


Types of information

Types of Information


2013 q5c 8 marks

2013 Q5c – 8 marks

Discuss the strengths and weaknesses of primary and secondary information.


2012 q3d 2 marks

2012 Q3d – 2 marks

Justify the need for both qualitative and quantitative information.


2011 q5a 4 marks

2011 Q5a – 4 marks

Primary information is gathered first-hand by an organisation.

Outline strengths and weaknesses of this type of information.


2011 q5b 4 marks

2011 Q5b – 4 marks

Describe 2 ways in which quantitative information can be presented.


2008 q4b 6 marks

2008 Q4b – 6 marks

Describe 3 types of information used by an organisationwhen making decisions.


Features of good information

Features of Good Information


2006 q2a 4 marks

2006 Q2a – 4 marks

Outline 4 features of good information.


2006 q2b 6 marks

2006 Q2b – 6 marks

Discuss the need for collecting both qualitative and quantitative information when analysing customer satisfaction.


Types of decision making

Types of Decision Making


2012 q4b 3 marks

2012 Q4b – 3 marks

Justify the decision to introduce an e-commerce facility.


2011 q1a 4 marks

2011 Q1a – 4 marks

A company has made the decision to set up an e-commerce facility on their website.

Outline the operational decisions which will now have to be made.


2010 q3a 3 marks

2010 Q3a – 3 marks

Outline 3 features of an operational decision.


2008 q4a 4 marks

2008 Q4a – 4 marks

Describe 2 long-term implications to the organisation of using poor quality information.


2007 cs q3 2 marks

2007 CS Q3 – 2 marks

Following the huge investment in on-line banking it has been found that 73% of existing customers are unwilling to use the service. The decision has been taken to invest in hardware and software to ensure security of data.

State which level of decision-making this refers to and justify your answer.


2007 q2c 4 marks 2 2

2007 Q2c – 4 marks (2/2)

  • Identify one example of both quantitative and qualitative information gathered in order to improve customer services.

  • Justify the need for both quantitative and qualitative information.


Higher administration1

Higher Administration

Information Technology for Management

Outcome 1

Past Paper Questions


  • Login