Cleveland clinic developing our leadership pipeline
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Cleveland Clinic: Developing Our Leadership Pipeline. OPSA Staff Leadership Rotation January 2012 Caryl A. Hess, PhD, MBA. Agenda. Welcome & Introductions Name, Institute, Department, Specialty Hobby, Interest or “Story” to share Describe your leadership style

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Cleveland Clinic: Developing Our Leadership Pipeline

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Cleveland clinic developing our leadership pipeline

Cleveland Clinic: Developing Our Leadership Pipeline

OPSA Staff Leadership Rotation

January 2012

Caryl A. Hess, PhD, MBA


Agenda

Agenda

  • Welcome & Introductions

    • Name, Institute, Department, Specialty

    • Hobby, Interest or “Story” to share

    • Describe your leadership style

  • How are Clinic Leaders Developed?

  • Why Staff Leadership Rotation?

  • Why the Focus on a Leadership Plan?


How are leaders developed

HOW ARE LEADERS DEVELOPED?

Three institutional resources for your leadership development:

  • Education Institute – Jamie Stoller

  • Office of Professional Staff Affairs – Bud Isaacson

  • Cleveland Clinic Academy – Caryl Hess

  • Other Institute/Department program that we should be aware of?


Competencies

COMPETENCIES*

* A competency is a set of defined behaviors that provide a structured guide enabling the identification, evaluation and development of the behaviors in individual employees.


Emotional competence imventory

EMOTIONAL COMPETENCE IMVENTORY

The Emotional Competence Inventory (ECI) is a scientifically-validated and reliable 360 tool that assesses your emotional intelligence.

The ECI will give critical awareness on how people you interact with on a daily basis perceive you, both in how you manage yourself and how you manage your relationships.


Eci continued

ECI (continued)

“Emotional intelligence is more than 85% of what sets star performers apart.” - Daniel Goleman, Working with Emotional Intelligence

"We are being judged by a new yardstick: not just how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other." - Daniel Goleman, Working with Emotional Intelligence

Emotional intelligence is a learned capacity based on emotional competencies that result in outstanding performance at work. For superior performance in jobs of all kinds, emotional intelligence matters twice as much as IQ and technical skill combined. - Boyatzis & McKee, Resonant Leadership


Ei self awareness

EI & Self-Awareness

“Philosophical Orientation Questionnaire” (Boyatzis & McKee, Resonant Leadership, 2005)

  • Our values do not always explain our actions or how we operate as leaders. Example: Family

  • Boyatzis and McKee developed this questionnaire to provide quick insights into your operating philosophies.

  • An “operating philosophy” is a set of values that forms our way of perceiving and behaving.

  • Since values impact emotional intelligence, this activity provides insight into your EI.


Why staff leadership rotation

Staff

Mentorship

Staff

Leadership

Rotation

Management Development

Leadership Development

Leading in

Health Care

Cleveland Clinic

Academy

Professional Development

WHY STAFF LEADERSHIP ROTATION?

This course fills a gap…


Cleveland clinic developing our leadership pipeline

…and build a leadership pipeline.


Why the focus on a plan

WHY THE FOCUS ON A PLAN?

In the resort town of Skagen, Denmark, you can watch an amazing natural phenomenon where the Baltic and North Sea meets. 

Emotional

Intelligence

Leadership Competencies

“Learned capacities of competence, awareness and action that result in outstanding performance.”

“A set of defined behaviors that provide a structured guide.”


Your plan

YOUR PLAN

  • Many “plans,” but common elements

  • Critical component – Leadership Vision

  • Elements of a Leadership Vision Statement: Short, inspiring and futuristic

  • Activity

    • Take 3 minutes to write

    • Take 5 minutes to share and provide feedback by answering the question – Were you inspired to follow?

    • Discussion


Cleveland clinic developing our leadership pipeline

  • Short

  • Inspiring

  • Futuristic


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