Cleveland Clinic: Developing Our Leadership Pipeline. OPSA Staff Leadership Rotation January 2012 Caryl A. Hess, PhD, MBA. Agenda. Welcome & Introductions Name, Institute, Department, Specialty Hobby, Interest or “Story” to share Describe your leadership style
OPSA Staff Leadership Rotation
Caryl A. Hess, PhD, MBA
Three institutional resources for your leadership development:
* A competency is a set of defined behaviors that provide a structured guide enabling the identification, evaluation and development of the behaviors in individual employees.
The Emotional Competence Inventory (ECI) is a scientifically-validated and reliable 360 tool that assesses your emotional intelligence.
The ECI will give critical awareness on how people you interact with on a daily basis perceive you, both in how you manage yourself and how you manage your relationships.
“Emotional intelligence is more than 85% of what sets star performers apart.” - Daniel Goleman, Working with Emotional Intelligence
"We are being judged by a new yardstick: not just how smart we are, or by our training and expertise, but also by how well we handle ourselves and each other." - Daniel Goleman, Working with Emotional Intelligence
Emotional intelligence is a learned capacity based on emotional competencies that result in outstanding performance at work. For superior performance in jobs of all kinds, emotional intelligence matters twice as much as IQ and technical skill combined. - Boyatzis & McKee, Resonant Leadership
“Philosophical Orientation Questionnaire” (Boyatzis & McKee, Resonant Leadership, 2005)
In the resort town of Skagen, Denmark, you can watch an amazing natural phenomenon where the Baltic and North Sea meets.
“Learned capacities of competence, awareness and action that result in outstanding performance.”
“A set of defined behaviors that provide a structured guide.”