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NAMI Family Support Group. Facilitator Training Introduction to the Model. Why Do We Need A Model?. to help navigate around the predictable negative group dynamics which can torpedo a successful group process

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nami family support group

NAMI Family Support Group

Facilitator TrainingIntroduction to the Model

why do we need a model
Why Do We Need A Model?
  • to help navigate around the predictable negative group dynamics which can torpedo a successful group process
  • a support group can operate much like a personality with a will of its own, and that collective group willfulness can pull even the most experienced facilitator off course
why do people go to a support group
Why do people go to a support group?
  • To leave feeling better than when they came
  • To feel that they contributedas well as they were supported
  • To feel in a very real way that they have something in common with others.
what do they want at a support group
What do they want at a support group?
  • A safe place
  • To not be judged
  • Boundaries that are enforced
  • Capable Facilitators
slide5

NAMI Family Support GroupsHave trained Facilitators who learn and use: Strategies, Structures, and Processes. They are Capable Facilitators, not therapists!

a capable facilitator
A Capable Facilitator
  • Asks group members to agree to share responsibility for maintaining the Group Guidelines
  • Sustains clear membership boundaries
  • Clarifies goals: that is, our Principles of Support
  • Identifies the common issues of the group in a positive and optimistic manner
  • Develops communication skills that encourage group participation.
nami family support group strategies structures and group processes

NAMI Family Support GroupStrategies, Structures and Group Processes

The model that assures

an effective

support group meeting

nami family support group model
NAMI Family Support Group Model
  • 5 Strategies
    • Communication skills that “AID US”
  • 4 Structures
    • Agenda
    • Group Guidelines
    • Principles of Support
    • Emotional Stages
  • 3 Group Processes
    • Hot Potatoes
    • Group Wisdom
    • Problem Solving
nami family support group model1
NAMI Family Support Group Model
  • 5 Strategies
    • Communication skills that “AID US”
      • Affirm
      • Inquire
      • Direct
      • Understand
      • Support
nami family support group model2
NAMI Family Support Group Model
  • 4 Structures
    • Agenda
    • Group Guidelines
    • Principles of Support
    • Emotional Stages
nami family support group model3
NAMI Family Support Group Model
  • 3 Group Processes
    • Hot Potatoes
    • Group Wisdom
    • Problem Solving
rules in using the nami family support group model
Rules in using the NAMI Family Support Group model
  • Facilitators always use the Facilitator Guides
  • Facilitators pay particular attention to the rule within the box on each Guide.
agenda
AGENDA

Always start and stop on time

Always start Opening Stories

with the Facilitators

to model the 1-2 minute time limit.

group guidelines1
GROUP GUIDELINES

Don’t scold: be directive

Always model respect for the member being disrespectful.

Remember, it’s normal for people to forget guidelines in support groups.

principles of support1
PRINCIPLES OF SUPPORT

Never lecture or instruct the group

about principles

Get the group talking about these universals

stages of emotional response
Stages of Emotional Response

NEVER tell people where they are

Always ASK them what stage they think they are in

Direct the group’s attention

to what a person needs in that stage and

discuss how those needs can be met.

hot potatoes
Hot Potatoes

Never avoid a “Hot Topic”

when it comes up in a support group

“Own” a Hot Potato when it comes up

in a support group.

Traumatic events need to be detoxified.

group wisdom
Group Wisdom

Always ask members what they know that is

CONSTRUCTIVE, PRACTICAL and HELPFUL

Group members assist each other

through their lived experience

problem solving
Problem Solving

When doing problem solving, you must shift to a directive, leadership style

Do not use it for adherence, insight or symptom-related problems.

remember as a capable facilitator
Remember, as a capable Facilitator:

You are present

to help the group meet its needs,

not to have the group

help you meet yours.

what to expect at this training
What to expect at this training

To learn by doing

To make mistakes in the beginning; it’s part of the learning process

To put into practice in a very practical way the strategies, structures, and group processes outlined for you in this presentation.

To have fun!

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