H86: Service Management -   Return Processing and Refurbishment Preloader

H86: Service Management - Return Processing and Refurbishment - PowerPoint PPT Presentation


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Return processing for dismantled or defect parts sent back from customerService notification for faulty materialGoods receipt of dummy material into quality inspection stock Advantage: Dummy material is nonvaluated -> no value until usage decision is made and goods movement is completeAutomatic creation of an inspection lot on goods receipt (set in material master)Inspection lot change to assign inspection planService order processingResult recording and usage decisionGoods movement to31979

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