Customer Service and the Banking Industry. Presented by: Adam Herrera, Thomas Grady and Irma Garcia. Background. AILT Bank in business since 1991 Strictly supports local economy Growth has been substantial since beginning of economic crisis began. S.W.O.T. Analysis. Strengths Weaknesses
Customer Service and the Banking Industry
Presented by: Adam Herrera, Thomas Grady and Irma Garcia
Who is considered a customer?
Issues and Concerns That Need Identifying
Look At The Positive Too!
How To Help The Situation
Customer Service is #1 Priority
AILT bank is posed to recapture past customers, retain present customers, and attract new customers.
We should have Best of The Best Customer Service