1 / 19

Presentation

Presentation. Foundation Trust Governors’ Association Development Day ‘MAKING A DIFFERENCE’ Marilyn Boggust March 23 rd 2010 Making A Difference. Presentation. Introduction

tareq
Download Presentation

Presentation

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Presentation Foundation Trust Governors’ Association Development Day ‘MAKING A DIFFERENCE’ Marilyn Boggust March 23rd 2010 Making A Difference

  2. Presentation Introduction • The FTGA has been in existence for 3 years. Last year we commissioned a research project to identify the learning that Governors have accumulated during that time. • The qualitative research project involved interviewing 46 Foundation Trust Governors. 39 Public, 5 Partner and 2 staff Governors from FTs across the country • A semi-structured questionnaire was used and confidential telephone interviews undertaken. A report has been complied outlining the findings from the research. • During today’s presentation we will share the key themes from the research and illustrate these with some practical examples of how Governors are making a difference.

  3. Presentation Making A Difference Six Key Areas Governors are involved in a range of activities, the following six areas are where Governors are particularly making a difference:- • Involvement in quality improvement • Reconfiguring services • Appointing Chairs and Non Executive Directors • Recruiting and communicating with members • Participation in trust committees • Building external relationships

  4. Presentation Making A Difference • Involvement in quality improvement • Quality Committees • Ward quality visits • PEAT Teams • Patient/User Groups • Trust Board Quality indicators/information • Care Quality Commission

  5. Presentation Involvement in Quality Improvement • PEAT Inspections – raised profile and made improvements • Choose and Book Appointment System – problems identified and improvement made • Seeing the service through the ‘patients eyes’‘ – Governors ‘attached’ to departments • Campaign to improve access at local railway station

  6. Presentation Making A Difference • Reconfiguring Services • Strategic planning/development days with the whole board • Trust Priorities – e.g. Quality, Finance • Clinical quality issues - driving changes • Communication with members about reconfiguring services

  7. Presentation Reconfiguring Services • Public consultation to develop a new £5 million Children's Unit  • Participation in a joint group with the PCT to develop a local strategy for people with dementia • Involvement in a public campaign to prevent the closure of a maternity unit in a local cottage hospital • Events for the public to review plans for new hospital development   • Involved in reviewing the plans for a new acute mental health unit • Included in project team for new ITU and Critical Care Unit

  8. Presentation Making A Difference • Appointing and Remunerating Chairs and Non-Executive Directors • Governors value leading on this statutory role • Improves relationships between Governors and NEDs • Nominations and Remuneration Committee • Role of Lead Governor • Being clear about the recruitment process • Clarifying skills and experience needed by the board • Advertising, interviewing, agreeing remuneration

  9. Presentation Appointing and Remunerating Chairs and Non-Executive Directors • Lead Governor - Vice-chair of the Council of Governors - better informed and have input into agreeing the agenda for the Council of Governors meetings • Governors lead the appointment process of new Chairman and Non-Executive Directors - process locally owned • Identifying skills - recruited a NED from a marketing background - improved the position of the Trust in the local media • Training for Governors - confidence in the robustness of our recruitment procedures and processes

  10. Presentation Making A Difference • Recruiting and Communicating with Members • Important role – time consuming • Events – targeted events e.g. Young people • Going out to the community e.g. Community groups • Combined events – clinical presentations • Newsletters • Website • Value of Trust Secretary, Membership Secretary

  11. Presentation Recruiting and Communicating with Members • Members’ Magazine and dedicated website for members • Making the hospital part of the local community – going out to local organisations • Focused events – Simulation centre for children – increased membership of young people • Listening events – specific questions about how to improve the Trust

  12. Presentation Making A Difference • Participation in Trust Committees • Wide range of different committees/groups – internal and external • Shared committee membership – Board of Directors and Governors • Utilise the backgrounds and skills of Governors • Helps to ‘see services through the patients eyes’ • Improves relationships

  13. Presentation Participation in Trust Committees • Patient Experience Committee - improvements to the Trust’s complaint process and developing patient information booklets • Transport Strategy Group - parking for patients, families and disabled people to ensure they have a ‘fair deal’ • Patient Experience Group - obtaining patients views whilst they are in hospital. • Trust’s Volunteers Forum - booklet for patients which explains all the voluntary services that are available

  14. Presentation Two Examples of Utilising Governor’s Skills • Background in quality assurance in higher education - involved in ward quality audits 'I came away from the review thinking that my experience in one sector was transferable to the NHS and that I had added some value to the process as a lay person bringing a fresh perspective.’ • Background as a TV journalist - instrumental in developing a DVD about the Trust and a training DVD for staff

  15. Presentation Making A Difference • Building External Relationships • PCTs, Community Groups, Social Services, NGOs • Brings a broader perspective to the Governor’s role • Strengthens relationships

  16. Presentation Building External Relationships • Working jointly with Directors and PCTs to influence the decision to retain two local PCTs • ‘Vision for Health’ – involvement in the PCT’s strategy consultation process • Joint Trust/PCT group for implementing the national framework for Long-Term Conditions • Collaboration with external agencies to improve mental health services for people from black and ethnic minority groups

  17. Making A Difference What Helps Governors To Be Effective:- • Support from Chair and Chief Executive • Induction and training to develop Governors in their roles • Relevant and regular information • Shared away days with the Board of Directors • Joint working on Committees with Directors and NEDs • Opportunities to utilize their skills and interests • Effective Trust systems and processes e.g. effective committee structures • A Lead Governor • Administrative help from a Trust and/or Membership Secretary

  18. Making A Difference Summary • Governors find their role interesting, enjoyable, varied and challenging. They are involved in a wide range of different activities • There is still some ambiguity around the role of Governors - new Governors need time and help to ‘fit’ into the role and become effective • How effective Governors are in their role is influenced by a number of factors including the culture, systems and processes in the Trust, as well as the skills and experience that Governors have • Our research demonstrates that Governors can be very effective in their role and are making a real difference to patient care • Sharing and learning from each other is key

  19. THANK YOU

More Related