Quick and dirty usability tests l.jpg
This presentation is the property of its rightful owner.
Sponsored Links
1 / 22

Quick and Dirty Usability Tests PowerPoint PPT Presentation


  • 63 Views
  • Uploaded on
  • Presentation posted in: General

Quick and Dirty Usability Tests. (One week, no budget and no usability facility). Overview. What is Usability & Usability Testing Remote user tests vs. traditional methods: - quality - costs How to carry out remote tests. What is Usability & Usability Testing.

Download Presentation

Quick and Dirty Usability Tests

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Quick and dirty usability tests l.jpg

Quick and Dirty Usability Tests

(One week, no budget and

no usability facility)


Overview l.jpg

Overview

  • What is Usability & Usability Testing

  • Remote user tests vs. traditional methods:- quality- costs

  • How to carry out remote tests


What is usability usability testing l.jpg

What is Usability & Usability Testing

Usability: a measure for the

  • ease of use

  • efficiency

  • satisfaction


Why is it important l.jpg

Why is it important?

  • increases sales

  • decreases development costs

  • increased user satisfaction improves brand image

  • improved productivity

example


Remote testing vs traditional methods l.jpg

Remote testing vs. Traditional methods

  • Traditional methods: testers sit in your office, you physically observe & record

  • Remote testing: testers sit in their office/home, you observe their screen online & record.


Compare quality l.jpg

Compare quality

  • Selvaraj & Houck-Whitaker studies: remote tests have at least the same effectiveness as traditional

  • Benefits: realistic context of use, geographic representation, access to professionals

  • Limitations: lack of nonverbal signs


Compare costs l.jpg

Compare costs


Remote testing overview l.jpg

Remote Testing Overview

  • Define Objectives & Target Audience

  • Set up Test Scenario

  • Recruit Test Users

  • Carry out Tests

  • Analyze Findings

  • Design Report & Brief Stakeholders


Define objectives target audience l.jpg

Define Objectives & Target Audience

What:

  • What are you testing?

  • Who are you testing?

    How:

  • Ask your company - meet marketing & devs

  • Ask your users - surveys, interviews


Define objectives target audience10 l.jpg

Define Objectives & Target Audience

Outcome:

  • Informal test mission & objectives

  • Common understanding for test direction & scope


Set up test scenario technology l.jpg

Set up Test Scenario - Technology

Case 1 - online

meeting + screen

capture + phone

  • GoToMeeting, WebEx

  • Camtasia, ZDSoft

  • Case 2 - single software

  • Uservue/Morae

  • ethnio.com

  • clicktale.com


Set up test scenario l.jpg

Set up Test Scenario

What:

  • Representative Tasks

  • Within time-limits & user capabilities

  • In line with test objectives


Set up test scenario13 l.jpg

Set up Test Scenario

How:

  • Consult with project stakeholders & objectives

  • Develop sample app & html instructions

  • Run dry test with home users

  • Apply changes


Set up test scenario14 l.jpg

Set up Test Scenario

Outcome:

  • sample application/prototype/site

  • online test instructions (integrated in sample if possible)

  • technical set-up for online meeting & recording


Recruit test users l.jpg

Recruit Test Users

  • Define user profile & recruitment criteria

  • Decide on incentives

  • Set up recruitment survey

  • select recruitment channels

    • Online - craigslist, communities, job portals

    • Traditional - newspapers, ads

    • Recruitment agency


Recruit test users16 l.jpg

Recruit Test Users

  • Contact all shortlisted users - provide survey with available timeslots

  • Select actual users & notify in advance

  • Provide instructions for online meetings & prepare to re-schedule


Carry out tests l.jpg

Carry out Tests

  • Set up all software & phone conference

  • Send invitations to project stakeholders in advance

  • Be punctual


Carry out tests18 l.jpg

Carry out Tests

During the test:

  • confirm user profile eligibility

  • ask for permission to record session

  • limit moderator intrusion

  • encourage thinking aloud

  • take notes

  • Deliver incentive/payment

  • have fun


Analysis reports l.jpg

Analysis & Reports

  • During tests: track all usability issues

  • After each test: compare notes & analyze

  • After all tests: summarize patterns & major problems

  • Set up report & sample videos

  • Communicate to all stakeholders


Conclusion l.jpg

Conclusion

  • Importance of usability & User Testing

  • Remote testing - cheaper, efficient alternative to traditional methods

  • Remote tests: set up objectives & test scenario, recruit users, perform online tests, analyze findings.


Useful links l.jpg

Useful links

  • http://www.remoteusability.com/

  • http://www.usability.gov/

  • http://www.useit.com/


Questions answers l.jpg

Questions &Answers

Zhivko Dimitrov

[email protected]


  • Login