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MEDIATION AND SOCIAL WORK-- A PERFECT PARTNERSHIP. Tweet us at #NASWIL. Ethics. Ethics of Social Work Practice and the Helping Relationship: Self determination Confidentiality Empowerment Worth and dignity Mutual support through human relationships Competence in practice Integrity .

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MEDIATION AND SOCIAL WORK-- A PERFECT PARTNERSHIP

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Mediation and social work a perfect partnership

MEDIATION AND SOCIAL WORK--

A PERFECT PARTNERSHIP

Tweet us at #NASWIL


Ethics

Ethics

Ethics of Social Work Practice and the Helping Relationship:

  • Self determination

  • Confidentiality

  • Empowerment

  • Worth and dignity

  • Mutual support through human relationships

  • Competence in practice

  • Integrity

Tweet us at #NASWIL


Mediation and social work a perfect partnership

Ethics of Mediation:

  • Voluntary

  • Impartiality

  • Best interest of parties

  • Have control of the outcome-self determination

  • Private and confidential (must offer appropriate disclaimers)

  • Time limited and goal focused


Mediation and social work a perfect partnership

Goals of Mediation:

  • Facilitated negotiation

  • Reach an agreeable outcome

  • Informal and non-adversarial

  • Strength focused

  • Shared commitment to the outcome

  • Opportunity to share story-demonstrated through active listening

  • Ending with a plan of action


Mediation and social work a perfect partnership

Sett

Setting the stage for mediation:

  • Introduction and setting the stage-what will happen next

  • Discuss the roles of the parties-including non-primary parties, such as family members.

  • Understanding how the parties ended up in mediation?

  • Is there a financial cost?

  • Explain parts of the process that may not be apparent.

  • Impartiality-staying neutral but always displaying concern for both parties

  • The process- define terms such as caucus, cross talk

  • Confidentiality

  • Voluntary


Mediation and social work a perfect partnership

  • Ground rules (i.e.: no interruptions during opening statements, how long the session will last, how many sessions)

  • Provide adequate space-consider the placement of chairs, clocks, windows etc.


Mediation and social work a perfect partnership

Setting the stage of the helping relationship:

  • Welcome and setting the stage

  • Roles of the parties- voluntary, caseworker, family member

  • Collecting data through an intake and assessment interviews

  • Establishing a relationship of good will

  • Confidentiality and limitations

  • Focused on goals and steps to reach them

  • Endings


Mediation and social work a perfect partnership

The in’s and out’s of the helping relationship

  • Always be authentic-the true you.

  • Be mindful of your role.

  • Convey empathy and understanding.

  • Be aware of possible barriers to problem resolution.

  • Understand the limits of the helping process, by being realistic.

  • Focus on small tasks that lead to larger goals.

  • All interactions are purposeful (i.e.: self disclosure)

  • Usually time limited.

  • Access natural helpers and support people.


Mediation and social work a perfect partnership

  • Know the resources and how to access them.

  • Remember, success comes in many forms.

  • You may be the only “cheerleader” in the crowd.

  • Use supervision to process the case

  • Consult with experts when needed.


Mediation and social work a perfect partnership

The in’s and out’s of mediation:

  • Be positive and encouraging.

  • Never give up, there is a solution.

  • Be directive without directing.

  • Use basic interviewing skills such as reflection of feelings and summarization

  • Lean on your co-facilitator (if there is one) for assistance.

  • Watch the room, pay attention to subtle changes in the atmosphere.

  • Ask others (family members, support people) to share their insights.


Mediation and social work a perfect partnership

  • Assure participants there is an ending point, either time runs out or the process has reached a natural ending point.

  • Write up the agreement in a detailed manner, who will do what and by when.

  • Offer next steps if parties are not satisfied with the outcome of mediation (i.e.: talk to the judge, caseworker, parent).

  • End the session on a positive note, even if an agreement has not been reached.


Mediation and social work a perfect partnership

How to encourage participation in mediation:

  • It offers a resolution of your own making

  • It is confidential

  • It is time limited

  • It is binding

  • It is voluntary

  • It works!


Mediation and social work a perfect partnership

Now try it.


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