NCMA Operations Report to the Executive Council & Board of Directors April 23-24, 2004

1. NCMA Operations Reportto theExecutive Council& Board of Directors April 23-24, 2004 Neal J. Couture, CPCM Executive Director NCMA's vision is to lead and represent the contract management profession as the association of choice.

2. Management

3. Status of Actions from theBoard of Directors December 5-6, 2003 • 8 Fellows awards processed. • Administered de-chartering of Toledo and White Sands Chapters, and name change for Red River Valley (North Dakota Chapter). • Policies published. • NCMA Conflict of Interest • Policy Committee Charter • Finance Committee Charter • Audit Committee Charter • Revised bylaws (12/03) published.

4. Membership Database System Successes • Membership report queries. • Duplication merge processor fixed. • E-marketing operational. • Data upload function operational. Problems • E-web design behind schedule. • Demographic information • Membership record cleanup • Deferred revenue report. Plans Delayed • Certification application status (7/04).

5. Staff • Additions • Chief Knowledge Officer – Terry Kolp • Responsible for professional information, knowledge, and learning programs • Program Administrators – Bryan Murphy and Patrick Bayne • Process sales transactions, customer service • Departures • Bill Scott, Director of Education • Johnny Jones, Education Program Administrator • Sarah Spear, Certification Program Administrator • Paxton Styles, Meetings Manager

7. 45th Anniversary activities • Contract Management Week April 25-May1 • 9 proclamations to date

8. Membership& Chapter Relations

9. Total Membership • Membership decline reached 16,900 in January 2004 • Up to 17,411 in March 2004 • Membership recruitment activities continue according to plan.

10. Membership Recruitment Plan • Development of expanded marketing campaign that includes: • 2004 membership promotion campaign • Partner marketing (education providers, advertisers, corporate sponsors) • Key stakeholder advocacy • Packaged memberships (ie. w/conference registration) • Trial memberships • Group memberships (streamlined processes) • Other direct marketing activities

11. Membership Promotion Campaign 2004 Sponsor a new member and receive $20 off your next membership renewal. • Limit of 5 ‘coupons’ per renewal • Paid for by initiation fees of the new member

12. Streamlined Membership Processing • Member transactions are processed within 2 work days of receipt (except during major conferences). • New member packets and renewal letters are issued daily, instead of batch monthly. • Members receive an email confirming their joining or renewal. • Reduction in lead-time from 4-6 weeks to 4-6 days.

13. Chapter Status • 141 current chartered chapters • 5 chapters have submitted 2005 rosters • xx chapters have submitted fiscal year 2003 financials (82 in 12/03) • 32 Chapter websites established • 4 website training sessions held • Obsolete chapter and region websites remain!

14. Improved Chapter Membership Reports • NCMA emails member report to each chapter president, covering new, renewed, reinstated, due for renewal, and dropped members for their chapter. • Reports also posted online. • By the 5th day of the month.

15. Rebates Payments Status • All payable rebates have been made. • $xxxxx remains in accrued expense • New process coming in July 2004.

16. Leadership Summit • Las Vegas, Nevada • Circus Circus Casino • June 4-5, 2004 • Moved date at suggestion of last year’s attendees • All volunteers at all levels are invited • Room rates from $39/night up to $79/night • $50 registration fee

17. NCMA Intranet • Dropping security restrictions for Intranet access • Membership database link and reports containing member contact information are behind security firewall. • Re-organizing information before new program year to make navigation more intuitive.

18. Theft of Chapter Treasury • NCMA is currently investigating the apparent theft of $12,000 by a chapter treasurer. • Preliminary indications suggest theft has been ongoing since 1998. • Lack of any controls, and failure to comply with NCMA policies. • Concern that this is a more frequent problem than previously suspected.

19. Education

20. Certification Preparation Products

21. NES Series

22. 11/03 Evolutionary Acquisition & Spiral Development 12/03 Weighted Guidelines for Government Contracting 1/04 Service Contracting 1/04 Government Contracting Update 2/04 Intellectual Property (postponed) 2/04 Software Licensing (Part 1 – Sellers)(postponed) 3/04 Software Licensing (Part 2 – Government Buyer)(postponed) 5/04 UID Planning: RFID, Far 45 Rewrite Audio-Seminar Topics

23. Conferences

24. East Coast Conference 2003Tysons Corner, VirginiaDecember 8-9, 2003

25. World Congress 2004Orlando, FloridaApril 26-28, 2004 Job Fair: 13 booths Pre-conference seminars: 32 attendees 125 speakers

26. Aerospace & Defense Contracting 2004 (aka West Coast)Long Beach, CAJuly 15-16, 2004

27. Commercial Contracting 2004New Orleans, LASeptember 2-3, 2004

28. Federal Contracting 2004(aka East Coast Conference)Tysons Corner, VirginiaDecember 6-7, 2004

29. World Congress 2005and beyond • PCC selected Phoenix, Arizona • Continue to research future sites for 2006: • San Antonio, Tx • Austin, Tx • Denver, Co • Chicago, Il

30. Certification

31. Certification • Commercial Module beta completed in December 2003, completed validation • Continue to pursue DoD equivalency

32. Communications

33. Contract Management Magazine • Printing contract renewed. • Improved cycle times and delivery reliability. • Will enable more pages. • Is perfect bound – a more professional product. • 45th anniversary insert May 2004

34. NCMAJobs.com • Ad sales continue to surpass budget projections • 102 searchable jobs • 1450 searchable resumes • 925 registered employers