Organisation, Work and Technology 221. People in Organisations. The Human Relations Movement. An interdisciplinary study of the social relations in the workplace Presents a counterpoint to the preceding scientific management hegemony
The Human Relations Movement
Presents a counterpoint to the preceding scientific management hegemony
Assumes workers inherently want to engage with others in socially supportive relationships
Emphasises: motivation, communication, participation and leadershipIntroducing Human Relations.
There is presently a widespread, unitaristic and humanistic belief
prevalent in management thinking, that being happy and
productiveat work are necessarily connected
“ workplace How did the activities of five women engaged in assembling intricate electrical components in a huge Chicago factory come to be seen as representative of the behavior and aspirations of all workers?”
(‘History of the Hawthorne Experiments’ - Richard Gillespie, 1991:264)Elton Mayo: (grand)father of the human relations movement.
George Elton John Mayo
(26th Dec, 1880 – 7th Sep, 1949)
Australian psychologist, sociologist and organizational theorist.
See Schein - p56-66
Reviewing Taylor’s principles:
“Researchers had empirically discovered that one may organize, and apparently scientifically, a carefully contrived enquiry into a human industrial problem and yet failed completely to elucidate the problem in any particular”
(‘The Human Problems of an Industrial Civilization’ – Elton Mayo, 1946:53)
“Comment after comment from the girls indicates that...they have a feeling that their increased production is in some way related to the distinctly freer, happier and more pleasant working environment”
(‘The Human Problems of an Industrial Civilization’ – Elton Mayo, 1946:74-7)
Abraham Harold Maslow
(1st Apr, 1908 – 8th June, 1970 )
American clinical psychologist.
“Whilst most of the best minds in psychology were pushing relentlessly towards increasing rigor and quantification; [humanists] serenely pursued [their] own way, advocating the importance of the qualitative study of the individual case”
(‘Theories of Personality’ – Hall & Lindzey , 1960: xxvii).
Is this accurate? Can you skip a stage? If you lose a lower step can’t you retain a higher one? Can humanity really be summed up in this simplistic model ?
“A musician must make music, an artist must paint, a poet must write, if he is to be ultimately at peace with himself”
“Classic economic theory, based as it is on an inadequate theory of human motivation, could be revolutionized by accepting the reality of higher human needs, including the impulse to self actualization and the love for the highest values”
See O’Connor, E. (1999a; 1999b).