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Building Managed Learning Environments in Higher Education. Learner and Usability Focus. The Student Focus Project - Investigating Satisfaction with University Services. Zahida Shah Administrative Computing University of Wales, Bangor. Methodology.

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Building ManagedLearning Environmentsin Higher Education

Learner and Usability Focus

Supporting Further and Higher Education


The student focus project investigating satisfaction with university services
The Student Focus Project - Investigating Satisfaction with University Services

Zahida Shah

Administrative Computing

University of Wales, Bangor

Supporting Further and Higher Education


Methodology
Methodology

  • Combination of qualitative and quantitative methodologies

    • Focus groups

    • Questionnaires constructed from the responses of participants in the focus groups

Supporting Further and Higher Education


Sampling
Sampling

  • Focus groups

    • Convenience volunteer sample

  • Survey questionnaires

    • Administered during Second Semester registration

    • Voluntary

Supporting Further and Higher Education


Analysis
Analysis

  • Focus Group data - organised using a qualitative computer software package - QSR Nvivo

  • Questionnaires - machine read using Formic

Supporting Further and Higher Education


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