Complex Maintenance, Repair, and Overhaul Overview

1. Complex Maintenance, Repair, and Overhaul Overview

2. Objectives After completing this module, you should be able to do the following: • Discuss the key functionality available in Oracle cMRO

3. Maintenance, Repair and Overhaul (MRO)At-a-Glance Repair /Replace Tear-Down & Inspect Re-Install Planned &UnplannedMaintenance ImprovedAircraftReliability • Major Overhauls, Unscheduled Repairs and Inspections, Condition Monitoring • Configuration Management • Regulatory Compliance

4. Business Pressures • Aircraft on Ground • How do I minimize the effects of unscheduled repairs? • How do I decrease asset turn around time? • Cost Containment • Where are my highest inventory and capital expenses? • How can I improve maintenance productivity? Repair /Replace Tear-Down & Inspect Re-Install • Regulatory Compliance • How do I ensure compliance to FAA / JAA regulations? • How do I ensure audit trail visibility and availability? Multi-Site Planning & Scheduling • How do I aggregate/assign inventory and resources? • How do improve fleet-level planning?

5. Tail #1 Serial # Serial # Serial # Serial # Serial # Serial # Serial # Serial # Tail #1 Serial # Serial # Serial # Serial # Serial # Serial # Serial # Serial # Planning Operational Challenges Single, linear planning cycle that ignores cost / skills requirements MaintenanceRequirements SparesManagement Cost / SkillsAnalysis • Isolated Planning and Execution • Reactive Maintenance • Manual Processes • Isolated Viewof Inventory Schedule Execution Maintain multiple master configuration versions for similar units AoG* AoG* MaintenanceRequirements Repair /Replacement DocumentUpdates ConfigurationUpdates *Aircraft on Ground

6. How Delivers

7. Foundation:Unified Information Architecture • Common data model enables a single source of truth • Comprehensive suite of applications designed to work together • Robust set of integration services based on open standards • Modular deploymentby business flow • Single global instance implementations Develop Contracts Market Projects Sell Order HR Customers, Suppliers, Products,… Finance Plan Maintain Procure Service Make Fulfill

8. Oracle Complex MRO Solution ConfigurationManagement MaintenancePlanning TearDown PlannedMaintenance CreateVisit Visit WorkPackage Inspect Return toService Plan /Receive Repair /Replace UnplannedMaintenance UpdateConfig Rebuild Reinstall Maintenance Execution EngineeringData Finance /Costing Supply ChainManagement Human Resources Contracts

9. Oracle cMRO Application Integration OracleWIP Oracle CostManagement OracleInventory OraclePurchasing Oracle Project Manufacturing Oracle cMRO Oracle Order Management Oracle ASCP/ Oracle DP OracleQuality OracleWMS OracleeAM Oracle BOM/ENG

10. Oracle Complex MRO Enables you to… • Maintain Complex Configurations • Effectively Plan Enterprise-Wide Operations • Optimize Maintenance Execution • Centrally Manage All Engineering Data …for Line Maintenance, Base Maintenance, and Engine / Component Overhaul

11. Maintain Configuration ControlManage Configuration Changes and History Master Configuration “Allowable Configuration” Unit Configuration “As Installed” / “As Maintained” ReferencesAllowable Config. Tail # System Serial # Serial # Component Component Serial # Serial # Serial # Serial # Alternate Primary Primary Alternate Serial # Serial # Serial # Serial # • Allowable Assembly Template • Manage Constraints and Rules • Link to Maintenance Requirements • Support Sub-Master Configurations • Trace Installation / Removal History • Track Unit Specific Information • Update Applicable Configurations with Single Entry

12. CorrosionInhibitor Fleet SandFilter Ocean Desert Site 1 Site 2 Site 3 737-800 737-700 777-400 757-300 737-800 Tail # Tail # Tail # Tail # Tail # Tail # Maintain Fleet ConfigurationAutomatically Link Unique Characteristics • List All Units in Fleet • Provide Logical Grouping or Hierarchy • Manage at theUnit Level • Link Directly to Fleet Maintenance Program

13. Component TrackingTrace Rotables Throughout Their Life OEM (Jan ’88) Active Unit (Oct ’88) Shop (Feb ’92) Airframe (Dec ’96) TPM (May ’01) A-1FP1 A105 Repair A125 Retrofit Replace A-1FP2 B225 A145 Calibrate Modify B-1CP1 B225 B255 Modify C135 D-1FP4 B255 D-1FP5 C185 C195 • Provide visibility to work history of tracked components • Allow purchasing to control capital expenditures • Improve predictive maintenance for engineering changes

14. Tail # Serial # Serial # Serial # Serial # Serial # Serial # Serial # Serial # Serial # Support Regulatory ComplianceProvide Tracking and Traceability of All Asset Data • Complete Configuration History • Maintenance Data • Repair / Check History • Problem / Failure Reports • Reliability Data • Quality Information • Airworthiness Directives / Service Bulletins • Engineering Change Orders / Modification Orders Provide Complete FAA Compliance for Every Configuration

15. Oracle Complex MRO Enables you to… • Maintain Complex Configurations • Effectively Plan Enterprise-Wide Operations • Optimize Maintenance Execution • Centrally Manage All Engineering Data

16. Plan at all HorizonsAutomatically Flow Requirements to All Plans Fleet &Locations Fleet Maintenance Program Define frequency and content ofmaintenance checks for all aircraft Long Term Plan Forecast resource requirements;analyze and assign capacity Continuous Updates Scope / Coverage Unit Maintenance Plan Base Overhaul Assign due dates to maintenancerequirements for each aircraft Visit Work Package Establish tasks to be performedduring next aircraft visit Aircraft Days Planning Time Frame Years

17. Line Base Overhaul Fleet Maintenance ProgramDefine Frequency and Content of Maintenance Checks • Identify maintenancerequirements based on OEMspecifications for each asset type • Define intervals, thresholds andeffectivity for all requirements • Link requirements to associateddocuments and routes • Track dependent relationships and flag affected components • Capture changes from Airworthiness Directives (ADs) or Service Bulletins (SBs) Create Single, Tailorable Plan for Entire Fleet; Ensure Compliance

18. Line Base Overhaul Long Term PlanningForecast Needs Across Entire Organization • Identify tools / equipment • Forecast spares / material requirements • Incorporate needs into inventory planning • Establish manpower needs based on skills • Estimate total man-hours LongTermPlan Resources • Analyze capacity to maximize utilization • Analyze scenarios to determine optimal schedules • Create reservations at assigned locations • Identify excess capacity • Visit 1 • Visit 2 • Visit… Capacity /Location

19. Base Overhaul Unit Maintenance PlansIntegrate Fleet and Unique Needs for Each Unit Tail #001 Tail #002 Tail #003 Tail #004 AircraftUsage Log BookItems AircraftEnvironment ConditionMonitoring FMPRequirements Checks One-TimeModifications Out-of-PhaseInspections DeferredItems • List All Open Maintenance Requirements for Each Aircraft • Calculate Due Dates Based on Time Remaining and Forecasted Usage • Automatically Flow Deferrals Back to Unit Maintenance Plan UnitMaintenance Plan

20. Time-phasedechelon stocking recommendations • By location • By item Line Base Overhaul Material Planning FootprintEffectively Manage Spares Planning and Allocation Historical planned requirements Flightpatterns ComplexMRO Historical unplanned requirements Fleet additions Demand Planning Future requirements UMP Future requirements from visit Planned Visits Exceptions GlobalOrderPromising Customer service level AdvancedSupply ChainPlanning InventoryOptim-ization Demand Fulfillment Budget • Recommendations • Transfer • Procure • Service Inventory holdingmin / max

21. Oracle Complex MRO Enables you to… • Maintain Complex Configurations • Effectively Plan Enterprise-Wide Operations • Optimize Maintenance Execution • Centrally Manage All Engineering Data

22. Line Maintenance Flow

23. Base Maintenance Flow

24. Engine Overhaul Flow

25. Line Maintenance Execution • Transit Technician selects or creates Line Maintenance Visit • Views work Orders in context of Line Maintenance Visit • Creates Non Routine Work Orders • Requests Deferrals where needed • Can log in / log out to create resource transactions or data clerk • Records time after the work is performed • Technician can close visit after completing and recording work

26. Base Maintenance Execution • - User logs into “My Work Orders” UI • Sees only work orders assigned to self or qualified to work on • User is guided through process by “smart defaulting” buttons. • (parts change icon is only active if a parts change is required. • QA Icon is only enabled if QA Plan needs to be recorded) • User performs: • Parts Change • Records Quality Data / Sign Off • Logs Non Routine • Accesses Relevant Documents • Adds additional Material Requirements

27. Overhaul Maintenance Execution • - Mechanic chooses primary and secondary disposition for • removed Part based on the condition and further actions • A non routine work order will be generated for components • Which require inspection, repair, or scrap • The off/on log is automatically updated based on the • removal and Installation details

28. Oracle Complex MRO Enables you to… • Maintain Complex Configurations • Effectively Plan Enterprise-Wide Operations • Optimize Maintenance Execution • Centrally Manage All Engineering Data

29. Complete Document RepositoryProvide Easy Access, Traceability for Compliance • Register alltechnical documents • Centralize revision control • Provide subscription and distribution information • Reference maintenance objects • Link to legacy electronic publication systems Schematics Voice / Video OnlineAccess Text / Scanned

30. Route ManagementLeverage Common Work Steps to Increase Efficiency Define WorkInstructions CreateWork / TaskCards EstablishResourceNeeds • Type & Title • Number / Revision Control • Workflow-Driven Approvals • Quality Plans • Templates / Established Work Steps • Engine & Component Overhaul Disposition Actions • Associated Documents • Labor Skills • Tools and Equipment • Spare Parts Standardize Best Practices and Streamline Workflow

31. Capture and Analyze Data at All Levels Ensure Quality at the Source Partners Your Company 3rd Party ComponentSuppliers Maintenance Providers OEMs Operator • Role-Based Access • Collect / aggregate data • Analyze information • Distribute results Closed loop Corrective action Integrated Enterprise Repository

32. Task: Air Filter Change Operation 2.3.5 Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Operation 2.3.6 Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Task: Wheel Inspection Operation 1.5.5 Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Operation 1.5.6 Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Task: APU Overhaul Operation 4.23 Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Operation 4.24 Xxx Xxx Xxx Xxx Xxx Xxx Xxx Xxx Reusable Templates - RoutesLeverage Template Data to Improve Productivity • Create template for single operationor series of operations • Automatically create templates from operations in new process • Leverage templates for unrelated processes with the same operation Eliminate Need to Re-Enter Information or Perform System Queries

33. Oracle Complex MRO Maintain Complex Configurations Integrated configuration and component lifecycle tracking Effectively Plan Enterprise-Wide Operations Comprehensive fleet and unit-based maintenance planning and scheduling Complete execution management for all scheduled, unscheduled, and overhaul activities Optimize Maintenance Execution Total route management with reusable templates and an integrated document index Centrally Manage All Engineering Data

34. Oracle Complex MRO Total Control of Complex Configurations Effective Enterprise-Wide Planning Optimized Maintenance Execution Centralized Engineering Data Management

35. Summary You should now be able to do the following: • Discuss key functionality in Oracle cMRO