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IBD PATIENT PANELS

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IBD PATIENT PANELS. WORK PLANING. WORK PLANING. Work Planning is a cycle of: review – reflection – planning – action – reflection - review – A systematic way of focussing and organising work and reviewing progress. WORK PLANING. Internal Focus External Focus. WORK PLANING. Event

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ibd patient panels

IBD PATIENT PANELS

WORK PLANING

work planing
WORK PLANING

Work Planning is a cycle of:

  • review – reflection – planning – action – reflection - review –

A systematic way of focussing and organising work and reviewing progress

work planing1
WORK PLANING

Internal Focus

External Focus

work planing2
WORK PLANING

Event

Seminar

Open day

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WORK PLANING

Activity – survey

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WORK PLANING

Frameworks for planning:-

  • Patient Journey
  • IBD Standards
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WORK PLANING

Meeting the NHS:

  • Educational - a series of speakers on different topics
  • Influence– someone with a responsibility for an area that needs improvements
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WORK PLANING

Work Planning is a cycle of:

- review – reflection – planning – action – reflection - review -

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WORK PLANING

LEEDS IBD PATIENT PANEL

AREAS OF ATTENTION BY THE PANEL 2008_10

The Panel has been active for two years. This note lists the areas where the Panel has focused its attention

The publication of the IBD Standards has set a framework for future attention

work planing8
WORK PLANING

Outpatients

  • Questionnaire re patient experience to prioritise areas for attention
  • A single standard of service across all sites in Leeds
  • Standard of accommodation at the LGI in particular
  • Access to Flare Up Clinic (problem with booking service)
  • Delays in follow ups – use of telephone/email clinics to resolve
  • Patient information
  • Renaming of Colitis Clinic to Crohn’s and Colitis Clinic
  • Review of patient experience – suggestion box
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WORK PLANING

IBD Nurse and other clinical support

  • Funding for 2nd IBD nurse
  • Access to Dietetics
  • Access to Psychology
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WORK PLANING
  • Inpatients

Centralisation and co-location of wards at LGI

A&E admissions

Questionnaire re patient experience and report forming baseline for assessing the impact of centralisation and other changes

Patient information

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WORK PLANING

PCT

  • Recognition of IBD standards
  • Tariff for e.g. telephone clinics
  • Involvement in service redesign
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WORK PLANING

General re Panel

  • Website
  • Email
  • Communication
  • Membership
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WORK PLANING

The Panel has met with the Chief Executive of the Trust and the Director of Quality. The clinical team are active members of the Panel.

Ian Johnston

Chairman

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