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Introduction to the HR Framework

Introduction to the HR Framework. Objectives of the day. Increase awareness and understanding of challenges to improving supply chain work force performance Share lessons learned and best practices for supply chain HR performance improvement

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Introduction to the HR Framework

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  1. Introduction to the HR Framework

  2. Objectives of the day • Increase awareness and understanding of challenges to improving supply chain work force performance • Share lessons learned and best practices for supply chain HR performance improvement • Identify areas to expand HR and health systems strengthening in supply chains • Promote collaboration and coordination amongst partners around strengthening health worker performance in supply chain management.

  3. Challenge Unqualified and disempowered staff managing public health supply chains Poor availability of health commodities at facilities, wasted resources Supply chains poorly managed and insufficiently resourced Underper-forming health programs and unachieved health goals

  4. Leadership SUPPLIES FLOW LOGISTICS INFORMATION FLOW Central Medical Stores Logistics Management & Pipeline Report Central Stores Manager Warehouse Report & Order Intermediate Warehouse Warehouse Manager Health Clinic Report & Order Health Clinic Clinic Pharmacist or Nurse Report of Community Based Distributor Community Based Distributor (CBD) Community Health Worker CLIENTS Supply Chains are People Chains

  5. Leadership development Formal staff training at different levels On the job training Pre service training Task shifting We have tried different approaches

  6. Persistent Public Health Supply Chain HR Challenges • Lack of leadership or commitment • Supply chains are under funded and under valued • Lack of professional status or development • Poor remuneration, civil service terms and conditions • High staff turn over – brain drain • Burden on service delivery staff

  7. A more holistic approach is needed CapacityPlus HR Development Framework Serving supply chain workers, saving lives Serving supply chain workers, saving lives Serving supply chain workers, saving lives

  8. Serving supply chain workers, saving lives Optimizing policies & plans and building constituencies • Professionalization • Performance incentives • Leadership and management • Policy Leadership

  9. Serving supply chain workers, saving lives Strengthening workforce development • Regional training institutions • Pre service training • Mentoring health commodity managers

  10. Serving supply chain workers, saving lives Increasing workforce effectiveness • VMI and task shifting • Creating customized learning platforms • Outsourcing to 3PLs • Engaging the private sector

  11. Expectations for the day • Link to GHI and health systems strengthening • Help us refine a more strategic approach to addressing HR issues • Identify and engage new partners and approaches • Look at HR policies and planning – with help from CapacityPlus

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