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8 “ Rs ” PowerPoint PPT Presentation


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8 “ Rs ”. if TWO “crashes”. Check that you still have your Internet connection – maybe the site IT team came in and took everyone off-line for maintenance without prior notice. RECONNECT. Use Ctrl-R then F5 - probably won't help but makes you feel better. REFRESH.

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8 “ Rs ”

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8 rs

8 “Rs”

if TWO “crashes”


Reconnect

  • Check that you still have your Internet connection – maybe the site IT team came in and took everyone off-line for maintenance without prior notice

RECONNECT


Refresh

  • Use Ctrl-R then F5 - probably won't help but makes you feel better

REFRESH


Re login

  • Problem could be server related; you will probably get to a different one

RE LOGIN


Reboot

  • Could be a conflict in your Registry that needs to be cleared

REBOOT


Relax

  • Wait 10-15 minutes - could be a transient glitch at CCH

RELAX


Retreat

  • Pack up and go home

RETREAT


Reschedule

  • You probably have clients waiting

RESCHEDULE


Report

  • A long-term outage needs to be reported to your Site Coordinator / LC and to AARP (ranting on the Blogs doesn't help). Both the IRS and AARP are interested in CCH's performance.

REPORT


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