COMT 310: Organizational Communication
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COMT 310: Organizational Communication Dimensions of Structure. Structure describes: work roles communication relationships. ‘decision’ is derived from the latin word decidere, which means to cut off. How might this apply to decisions concerning structure?. Structure varies by: goals

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‘decision’ is derived from the latin word decidere, which means to cut off.

How might this apply to decisions concerning structure?




R&D Assembl Market

civilianmilitary commer

Design jet

Build jet

Sell jet


B which means to cut off.

  • work teams

A

C

E

D





This is more horizontally complex. which means to cut off.

Salesperson


Vertical complexity which means to cut off. = number of levels

Flat

Salesperson


tall which means to cut off.


centrality = degree to which decisions are made at the top of the structure.

  • centralized = at the top

  • decentralized = workers more empowered



  • wide of the structure.

narrow vs. wide??


formalization = how well does organization follow chart? of the structure.

  • formal = follow to the letter.

  • informal = not so stringent


Emergent communication networks = result of formal and informal communication among those who work together.

It is who you are linked to. . .


  • Differences due to virtual structures informal communication among those who work together.

  • Fewer visual cues

  • Isolation allows stealth

  • No “there” there . . . What happens to context?

  • Asymmetrical in terms of time

  • Listening as reading


  • Talking as keyboarding informal communication among those who work together.

  • Communicating emotion

  • democracy? participation

  • group think differences?

  • coordination/chaos

  • accountability?


  • Competitiveness? informal communication among those who work together.

  • Potential for hegemony (domination)

  • Knowledge construction (negotiation)

  • Story telling

  • Commitment


So,to be more effective at work: develop key relationships in your organization which will allow more control over your situation.


Steve’s network 1998 in your organization which will allow more control over your situation.

chancellor

Fiscal vice chancellor

provost

dean

dean

Dean of Students

CAS dean

10 chairs

Steve chair

faculty association president

colleague

colleague

colleague

colleague

steve’s classes


Steve’s network 2005 in your organization which will allow more control over your situation.

chancellor

dean

Fiscal vice chancellor

temp provost

T dean

T dean

Student vice chancellor

dean

Temp CAS dean

T dean

9 chairs

COMT chair

colleague

colleague

colleague

colleague

steve

colleague

colleague

steve’s classes


  • The dean’s job is more complex in your organization which will allow more control over your situation.

  • Too many interim administrators

  • Steve’s job is less complex

  • Steve has more colleagues = harder to find . . .

  • Steve is not the chair

  • Steve is not the union president and chief negotiator


5 other deans in your organization which will allow more control over your situation.

chancellor

35 departmental part-time faculty

~ 150 faculty at MSU-B

CAS Dean

7 departmental colleagues

Provost

Another view

steve

Former students

Admin Assoc

~100 students

9 other CAS chairs

8-10 staff

2 other vice chancellors

many colleagues across USA




Networked Society: I keep a list of scholars across the country with whom I communicate on a regular basis via the internet.

Sonja Foss

Linda Putnam

Roger Smitter

Larry Frey

Patrice Buzzanell

The late Dwight Conquergood

Mara Adelman


I belong to NCA, which posts 8-10 messages daily relevant to my work. Check it out at:

http://www.natcom.org/

Find your own networks.


For example, I read a message recently which reported that a Roper pole found that 57% of Americans are comfortable communicating with co-workers, and 51% are comfortable communicating with their boss.

What do you think?


Mus university structure
MUS University Structure Roper pole found that 57% of Americans are comfortable communicating with co-workers, and 51% are comfortable communicating with their boss.


  • # of levels? Roper pole found that 57% of Americans are comfortable communicating with co-workers, and 51% are comfortable communicating with their boss.

  • Span of control?

  • Formality?

  • Centrality?

  • Specialization?


End of Section two Roper pole found that 57% of Americans are comfortable communicating with co-workers, and 51% are comfortable communicating with their boss.


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