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International Conference on “Monitoring & Evaluation of Country Planning and Policies” of the National Development and Reform Commission of China " AUSTRALIAN EXPERIENCES WITH MONITORING AND EVALUATING PUBLIC SECTOR PERFORMANCE 25-26 October 2006 Peter Wilkins. Overview.

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International Conference on“Monitoring & Evaluation of Country Planning and Policies”of the National Development and Reform Commission of China"AUSTRALIAN EXPERIENCES WITH MONITORING AND EVALUATING PUBLIC SECTOR PERFORMANCE25-26 October 2006Peter Wilkins

overview
Overview
  • Performance Management Governance System
    • Responsibility and accountability
    • Monitoring, performance reporting & evaluation
  • Better Practices in Monitoring & Evaluation
    • Multiple levels
    • Information use and involving citizens
  • Future Directions for Monitoring & Evaluation
responsibility accountability
Responsibility & accountability

Crown

Electors

Parliament

Executive

Government

Agencies

generalised performance management framework

Government

Portfolio Minister/s, Minister/s, Parliamentary Secretary

Legislative and regulatory framework

Outcomes & Outputs Structure

Corporate Planning & Governance

Business Planning

Performance Review & Feedback

Generalised Performance Management Framework

Source: After Management Advisory Committee (2001).

research and evaluation in a department
Research and Evaluation in a Department

RESEARCH AND ANALYSIS

Gather information and data

Analyse information

Draw conclusions

Identify implications

Source: Department of Education, Science and Training(2005).

evaluation
Evaluation
  • Mandatory approach introduced in the 1980s replaced by a highly devolved approach and a shift to the publication of performance information
  • A regular flow of performance audit reports provides a broad coverage of public sector performance issues.
better practices in monitoring evaluation
BETTER PRACTICES IN MONITORING & EVALUATION
  • Performance reporting and related monitoring at multiple levels:jurisdiction, agency and sector level reporting.
  • Whole-of-government reporting has emerged over the last 10 years.
community based outcome
Community-based outcome

TASMANIA TOGETHER 2001

  • Goal: To have a community where people feel safe and are safe in all aspects of their lives
  • Indicator 2.1.5: Crime victimisation ‘rate’
  • Target: Reduce from 14% in 1998 to 6% in 2020

Progress Reports 2004 &2006

  • Actual: 12.8% 2002

8.6% 2005

basic outcome outputs structure
Basic outcome & outputs structure

Source: Department of Finance and Administration (2006).

agency based outcome
Agency-based outcome

WA Police Service Outcome 1:

  • Lawful behaviour and community safety

Main indicators:

  • Community satisfaction with services provided by/received from police
  • Extent to which assault, illegal drugs etc are a problem in their own neighbourhood
  • Number of emergency management plans in place
  • Percent of police districts that had the required number of officers with a key emergency-related qualification
evaluation1
Evaluation
  • Healthy range of detailed and at times probing evaluations
  • Robust and publicly reported evaluations most evident for programs that involve both the Federal and State/Territory governments
  • Broader view of evaluation-type activity identified broader range and depth of evidence-based analysis.
evaluation linked to reporting
Evaluation linked to reporting

Implementation of the WA State Homelessness Strategy monitored:

  • develop & report a set of performance indicators aligned with the priority outcomes (10 headline indicators & 24 strategic change indicators)
  • Evaluations that are intertwined with monitoring
factors that will affect usage
Factors that will affect usage

Characteristics of the information:

  • quality; credibility; relevance; communication; findings; timeliness; accessibility

Characteristics of the policy & management environment:

  • information needs; decision characteristics; types of activity being reported; skills and work-styles of senior managers; political climate; competing information; leadership and interest groups.

Wilkins 2006

community engagement
Community engagement
  • Range of levels: inform, consult, involve, collaborate & empower
  • Increasingly being used by governments
  • Little indication of input for performance reporting regimes and measures
  • Exceptions:
    • Tasmania Together
    • Reporting the quality of health services

Wilkins 2006

future directions for monitoring evaluation
FUTURE DIRECTIONS FOR MONITORING &EVALUATION
  • Balancing efficiency & serving the public interest
  • Context of a low level of confidence in the integrity of public institutions
  • Further embedding M&E
  • Performance information and evaluation of public sector management systems.
contact details
Contact details

Dr Peter Wilkins

c/o Office of the Auditor General

4th floor Dumas House

2 Havelock St

WEST PERTH

Western Australia 6005

AUSTRALIA

Phone: +61 8 9222 7588

Mobile: +61 407 380 772

Fax: +61 8 9322 5664

Email: [email protected]

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