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RMX 2000 Conference Platform V4.0 and MPM Cards

Agenda. 2. Polycom RMX 2000

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RMX 2000 Conference Platform V4.0 and MPM Cards

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    1. RMX 2000™ Conference Platform V4.0 and MPM+ Cards Sales Presentation February 2009

    2. Agenda 2

    3. RMX 2000 Overview

    4. Polycom RMX 2000™ Conference Platform A flexible and scalable multipoint solution optimized for high definition communication across enterprise and service provider networks The RMX 2000 was released in 2007 and is now Polycom’s flagship multipoint conference platform. Designed as a “future-proof” platform it is meant to protect customers’ investment while bringing them the latest in visual communication. Customers who do not yet have an MCU, may need one if the following are indications are true for them: Looking to scale their video network (> 8 - 10 endpoints) Are bumping up against limitations on embedded MCUs in the endpoints Looking for greater control and flexibility in deploying their conference environment Want to bring audio-only calls into their video conferences Require centralized and sophisticated management and monitoring, along with additional levels of security Do not want to pay for outsourced bridging fees The RMX 2000 was released in 2007 and is now Polycom’s flagship multipoint conference platform. Designed as a “future-proof” platform it is meant to protect customers’ investment while bringing them the latest in visual communication. Customers who do not yet have an MCU, may need one if the following are indications are true for them: Looking to scale their video network (> 8 - 10 endpoints) Are bumping up against limitations on embedded MCUs in the endpoints Looking for greater control and flexibility in deploying their conference environment Want to bring audio-only calls into their video conferences Require centralized and sophisticated management and monitoring, along with additional levels of security Do not want to pay for outsourced bridging fees

    5. Polycom RMX 2000™ Key Benefits Advanced, future-proof platform Simple and accessible conferencing The ultimate user experience Future-Proof, Advanced, Scaleable Platform (investment protection) Standards-based, modular design offers Flexibility, scalability, and is field upgradeable Best per-call value with flexible resource capacity Simple & Accessible Conferencing (ROI) Easy to install, manage, and maintain Easy to use with intuitive admin & end user interfaces Virtual meeting rooms make conferencing a breeze The Ultimate User Experience Superior audio, video, and content Unified collaboration with support for IP, PSTN, and ISDN networks Core to the integrated Polycom collaboration solutionFuture-Proof, Advanced, Scaleable Platform (investment protection) Standards-based, modular design offers Flexibility, scalability, and is field upgradeable Best per-call value with flexible resource capacity Simple & Accessible Conferencing (ROI) Easy to install, manage, and maintain Easy to use with intuitive admin & end user interfaces Virtual meeting rooms make conferencing a breeze The Ultimate User Experience Superior audio, video, and content Unified collaboration with support for IP, PSTN, and ISDN networks Core to the integrated Polycom collaboration solution

    6. Polycom Video and Core Infrastructure Solution The RMX 2000 is a key component of the Video Solution Group offering, enabling seamless multi-party conferencing and tightly integrated with Polycom’s endpoints, management platform, recording and streaming components, video border proxy, and strategic partners. The VSG solution enables VC2, anytime, anywhere, any place visual communication.The RMX 2000 is a key component of the Video Solution Group offering, enabling seamless multi-party conferencing and tightly integrated with Polycom’s endpoints, management platform, recording and streaming components, video border proxy, and strategic partners. The VSG solution enables VC2, anytime, anywhere, any place visual communication.

    7. Market Trends

    8. New Applications Drive the Need for Scale Video conferencing is changing and this requires changes in the communication infrastructure. New conferencing applications (immersive telepresence and desktop video) have been introduced over the past few years, putting added stress on the network (more bandwidth, more users, rise of on demand). IT administrators who have dealt with a fairly static video network (scheduled calls limited by available real estate of conference rooms) suddenly find these conference rooms transitioning to HD, executives wanting to bring immersive telepresence calls into their executive suites and demo centers, and the possibility of everyone in the organization having their own personal video conferencing system via high quality desktop video. This change from a highly managed, controlled video environment to one that is much more dynamic and ultimately rewarding requires a new set of innovative, IT-integrated tools to support it on the infrastructure side. The growth number was left out for desktop video, because at this point it is not possible to pinpoint projected growth for this burgeoning segment.Video conferencing is changing and this requires changes in the communication infrastructure. New conferencing applications (immersive telepresence and desktop video) have been introduced over the past few years, putting added stress on the network (more bandwidth, more users, rise of on demand). IT administrators who have dealt with a fairly static video network (scheduled calls limited by available real estate of conference rooms) suddenly find these conference rooms transitioning to HD, executives wanting to bring immersive telepresence calls into their executive suites and demo centers, and the possibility of everyone in the organization having their own personal video conferencing system via high quality desktop video. This change from a highly managed, controlled video environment to one that is much more dynamic and ultimately rewarding requires a new set of innovative, IT-integrated tools to support it on the infrastructure side. The growth number was left out for desktop video, because at this point it is not possible to pinpoint projected growth for this burgeoning segment.

    9. Q109 Conference Platform Resources This is a visual snapshot of Polycom’s line of next conference platforms as of Q109. All products focus on supporting a superior conferencing experience via a focus on simplicity and excellent video and audio quality. Whether as standalone platforms or part of a large, distributed network, they are designed to efficiently support customers’ visual communication needs as they move from legacy video networks to VC2. MPM cards will be phased out in Q1 in favor of MPM+ cards.This is a visual snapshot of Polycom’s line of next conference platforms as of Q109. All products focus on supporting a superior conferencing experience via a focus on simplicity and excellent video and audio quality. Whether as standalone platforms or part of a large, distributed network, they are designed to efficiently support customers’ visual communication needs as they move from legacy video networks to VC2. MPM cards will be phased out in Q1 in favor of MPM+ cards.

    10. Q209 Conference Platform Resources This is a visual snapshot of Polycom’s line of next conference platforms as of Q109. All products focus on supporting a superior conferencing experience via a focus on simplicity and excellent video and audio quality. Whether as standalone platforms or part of a large, distributed network, they are designed to efficiently support customers’ visual communication needs as they move from legacy video networks to VC2. MPM cards will be phased out in Q1 in favor of MPM+ cards.This is a visual snapshot of Polycom’s line of next conference platforms as of Q109. All products focus on supporting a superior conferencing experience via a focus on simplicity and excellent video and audio quality. Whether as standalone platforms or part of a large, distributed network, they are designed to efficiently support customers’ visual communication needs as they move from legacy video networks to VC2. MPM cards will be phased out in Q1 in favor of MPM+ cards.

    11. RMX Architecture Supports Breakthroughs From its inception the RMX 2000 was designed to support the challenges posed by both desktop and telepresence conferencing. As a future proof platform, when the RMX comes out with new boards customers do not have purchase a new platform to benefit from additional capabilities. The RMX was also designed to be field upgradeable and boards hot-swappable so downtime is minimal. With the release of the DMA the architectural design and support for split signaling/media processing of the RMX 2000 becomes evident. The RMX was designed to support distributed networks and act as a localized media server (performing all media processing) while a centralized call server (DMA 7000) addresses signaling, call placement, and meeting room creation so meeting rooms are virtual and not tied to any one RMX. This enables a streamlined, distributed network design, which we feel is best able to handle the demands of video traffic on a network.From its inception the RMX 2000 was designed to support the challenges posed by both desktop and telepresence conferencing. As a future proof platform, when the RMX comes out with new boards customers do not have purchase a new platform to benefit from additional capabilities. The RMX was also designed to be field upgradeable and boards hot-swappable so downtime is minimal. With the release of the DMA the architectural design and support for split signaling/media processing of the RMX 2000 becomes evident. The RMX was designed to support distributed networks and act as a localized media server (performing all media processing) while a centralized call server (DMA 7000) addresses signaling, call placement, and meeting room creation so meeting rooms are virtual and not tied to any one RMX. This enables a streamlined, distributed network design, which we feel is best able to handle the demands of video traffic on a network.

    12. Version 4.0 Features and Benefits

    13. Polycom RMX 2000™ Version 4.0 and MPM+ card Benefits Ramp capacity with new high density MPM+ cards Experience unrivaled multi-party video quality Simplify conferencing with new ease-of-use features Deliver best value per call with flexible or fixed performance capacities This groundbreaking release delivers on scale, quality, and flexibility. It is based on a new software (Version 4.0) and new media processing cards (MPM+ cards), although This groundbreaking release delivers on scale, quality, and flexibility. It is based on a new software (Version 4.0) and new media processing cards (MPM+ cards), although

    14. MPM+ Cards and 4.0 Deliver Industry Firsts Only vendor to provide a unified conference with more than 40 video participants or 80 audio participants without cascading Only platform to provide 1080p and 720p 60fps RMX+DMA provide the highest total capacity (1200 active participants) HDCP, 720p 30 fps is symmetric mode HDCP 720p 60 fps and 1080p 30 fps is asymmetric RMX will only work with MPM+ or MPM cards. If the two cards are mixed in a system then performance reverts back to MPM modules. Should have all MPM+ cards. Maximum BW supported by RMX is 6mbps (768K for content)Only vendor to provide a unified conference with more than 40 video participants or 80 audio participants without cascading Only platform to provide 1080p and 720p 60fps RMX+DMA provide the highest total capacity (1200 active participants) HDCP, 720p 30 fps is symmetric mode HDCP 720p 60 fps and 1080p 30 fps is asymmetric RMX will only work with MPM+ or MPM cards. If the two cards are mixed in a system then performance reverts back to MPM modules. Should have all MPM+ cards. Maximum BW supported by RMX is 6mbps (768K for content)

    15. Three High Definition Options Customers have several high definition options to choose from.Customers have several high definition options to choose from.

    16. Video Clarity™ with MPM+ cards Adds value to legacy endpoints and improves overall conference experience Can be turned on in RMX profiles to sharpen and upscale images Calls are upgraded in mixed conferences QCIF ?CIF; CIF?SD; SD ?HD (to 720p) Video clarity is in the 4.0 SW and available only with MPM+ cards and can be activated in RMX profiles in the RMX Manager. It is a powerful feature for customers with mixed endpoint environments, supporting both legacy and HD. It upscales CIF to SD resolution, for instance, in mixed conferences. If a CIF EP is sending videos streams, the RMX would send those streams out as SD streams to SD-capable Eps, without taking any more RMX processing resources. This is going to be especially apparent in asymmetric (one big screen with lots of little screens on the side) layouts or 1x1 layouts. If all CIF Eps are in a call, there will still be a quality improvement with Video Clarity turned on, as sharpness filters will be applied to the video streams, although they won’t be upscaled. Video clarity is in the 4.0 SW and available only with MPM+ cards and can be activated in RMX profiles in the RMX Manager. It is a powerful feature for customers with mixed endpoint environments, supporting both legacy and HD. It upscales CIF to SD resolution, for instance, in mixed conferences. If a CIF EP is sending videos streams, the RMX would send those streams out as SD streams to SD-capable Eps, without taking any more RMX processing resources. This is going to be especially apparent in asymmetric (one big screen with lots of little screens on the side) layouts or 1x1 layouts. If all CIF Eps are in a call, there will still be a quality improvement with Video Clarity turned on, as sharpness filters will be applied to the video streams, although they won’t be upscaled.

    17. Additional Video Improvements with 4.0 Wide resolution formats A crisper image for 16:9 displays, with delivery of more information Additional content clarity at H.264 compression Available for MPM and MPM+ cards Video Clarity is only available with MPM+ cards, but there are other video improvements available to MPM cards, such as support for H.264 content and wide resolution support. In 3.0 RMX sent the same resolution it received, except in HD. Sending the maximum resolution possible, including wide resolution formats, in 4.0 with MPM and MPM+ cards helps performance, particularly with Tandberg endpoints due to their use of RCDO (reduced complexity decoding operation) and static macro blocks. In version 4.0, TAA MXP will be able to receive wide standard definition (16:9) from the RMX (versus wide CIF in 3.0). WSD is roughly 2.5 times WCIF resolution, so the RMX will perform much better in mixed accounts. HDX will also receive WSD from the RMX in low rates (below 1024kbps), which should address RMX performance in lower resolutions. 2CIF resolution – 352x576 WCIF resolution – 512x288 RMX 2000 will be able to receive 2CIF resolution from HDX EPs, but will send out WCIF output. Video Clarity, coupled with 1080p/720p 60, wide resolution formats, and content improvements should make RMX the clear leader in video quality and user experience. Video Clarity is only available with MPM+ cards, but there are other video improvements available to MPM cards, such as support for H.264 content and wide resolution support. In 3.0 RMX sent the same resolution it received, except in HD. Sending the maximum resolution possible, including wide resolution formats, in 4.0 with MPM and MPM+ cards helps performance, particularly with Tandberg endpoints due to their use of RCDO (reduced complexity decoding operation) and static macro blocks. In version 4.0, TAA MXP will be able to receive wide standard definition (16:9) from the RMX (versus wide CIF in 3.0). WSD is roughly 2.5 times WCIF resolution, so the RMX will perform much better in mixed accounts. HDX will also receive WSD from the RMX in low rates (below 1024kbps), which should address RMX performance in lower resolutions. 2CIF resolution – 352x576 WCIF resolution – 512x288 RMX 2000 will be able to receive 2CIF resolution from HDX EPs, but will send out WCIF output. Video Clarity, coupled with 1080p/720p 60, wide resolution formats, and content improvements should make RMX the clear leader in video quality and user experience.

    18. Reservation Calendar

    19. Ease of Use - Conference Template Create, save, schedule and activate identical conferences Particularly useful immersive telepresence calls where multiple cameras dictate more complex initial setups

    20. Flexible or Fixed Resource Capacity™ Choose RMX 2000 operation mode for best call value Customers can choose if they would like to use the flexible mode (as in v3) or a new fixed mode (available with version 4.0 and MPM+ cards only). However, when customers are in mixed networks, we feel the optimal mode for them is flexible resource capacity, but fixed resource capacity is great for customers that may have all the same endpoint-type and want to lock resources taken per endpoint. Customers can switch between modes while in operation, but they can’t operate at the same time. Customers must switch modes when RMX has no conferences running. CMA and DMA will not use the fixed mode but rather continue to use the auto mode Customers can choose if they would like to use the flexible mode (as in v3) or a new fixed mode (available with version 4.0 and MPM+ cards only). However, when customers are in mixed networks, we feel the optimal mode for them is flexible resource capacity, but fixed resource capacity is great for customers that may have all the same endpoint-type and want to lock resources taken per endpoint. Customers can switch between modes while in operation, but they can’t operate at the same time. Customers must switch modes when RMX has no conferences running. CMA and DMA will not use the fixed mode but rather continue to use the auto mode

    21. Fixed Resource Capacity™ Interface The sliders can be changed without the need to reset the bridge Bridge must be empty (no EPs connected) Sliders should not be changed if scheduling is used as it will change the capacity of the bridge. The sliders can be changed without the need to reset the bridge Bridge must be empty (no EPs connected) Sliders should not be changed if scheduling is used as it will change the capacity of the bridge.

    22. Polycom RMX 2000™ MPM+ Base Configurations

    23. Target Audience

    24. Competitive Highlights

    25. Polycom RMX 2000™ V4.0 – Key Differentiators RMX 2000 V4.0 now trumps Codian 4500, Tandberg MSE 8000 and RAD Scopia! First bridge in industry to support 1080p/30fps and 720p/60fps Only bridge to scale up to 800 audio ports, 160 CIF ports, or 60 SD on single platform without cascading!! Unsurpassed scale and redundancy when paired with DMA 7000 Most flexible and cost effective in mixed CIF/SD/HD customer networks (per port) – Only bridge to support “fixed” and “flexible” modes Only bridge to provide Lost Packet Recovery™ (LPR) Addresses Codian “Clear Vision” with Video Clarity and wide resolution formats

    26. Programs and Promotions

    27. RMX 2000™ Double-Up Migration Program Customers who have the RMX 2000 for less than one year can take advantage of this program (it is a technology migration program, not a trade-in program). Services: Normal maintenance service for RMX upgrade applies to customers taking advantage of Double-Up. If the RMX base unit is currently covered by a maintenance contract, then the same type of maintenance is required to be purchased for the additional RMX ports being purchased. If the RMX base unit is not currently covered by a maintenance contract, then the customer/channel has the option to purchase a new maintenance contract that would cover the newly upgraded system. Example: Existing customer with a 20 HD RMX system that has 2 years remaining of a Premier maintenance contract. Through the Double-Up program, the customer purchases an upgrade of 20 HD ports in order to maximize the MCU to the full capacity of 40 HD ports. The order for the upgrade transaction MUST include the maintenance service line item to cover the 20 HD port upgrade with Premier service for 2 years (so that both the original unit and the upgraded ports are all covered by the same service for the same term). Customers who have the RMX 2000 for less than one year can take advantage of this program (it is a technology migration program, not a trade-in program). Services: Normal maintenance service for RMX upgrade applies to customers taking advantage of Double-Up. If the RMX base unit is currently covered by a maintenance contract, then the same type of maintenance is required to be purchased for the additional RMX ports being purchased. If the RMX base unit is not currently covered by a maintenance contract, then the customer/channel has the option to purchase a new maintenance contract that would cover the newly upgraded system. Example: Existing customer with a 20 HD RMX system that has 2 years remaining of a Premier maintenance contract. Through the Double-Up program, the customer purchases an upgrade of 20 HD ports in order to maximize the MCU to the full capacity of 40 HD ports. The order for the upgrade transaction MUST include the maintenance service line item to cover the 20 HD port upgrade with Premier service for 2 years (so that both the original unit and the upgraded ports are all covered by the same service for the same term).

    28. RMX 2000 New Chassis New RMX 2000 chassis with larger ventilation holes ? lower temperature ? higher MTBF and lower power consumption is required for MPM+ cards As of Feb. 1, all RMXs will be shipped with the new chassis (except China due to homologation) Every customer upgrading to MPM+ will receive a new chassis, free of charge All field-upgradeable parts, control module stays intact, customer’s investment is protected Step-by-Step Process: Customer asking to upgrade an RMX must provide the chassis S\N (can be found in RMX Manager HW Monitor, properties) New RMX 2000 chassis including fans and the MPM+ card\s will be shipped to the customer Same S\N will be used Obtain V4 & increased resource capacity key code from Web RMX (old chassis) should be upgraded to V4 and successful upgrade should be verified (including higher resource count) After FRUs should be moved from the old chassis to new one (CPU module, Power Supplies, RTM IP and RTM ISDN) After power up, another reset will be needed to change the RMX mode from MPM to MPM+ Customer will be asked to scrap the old chassisStep-by-Step Process: Customer asking to upgrade an RMX must provide the chassis S\N (can be found in RMX Manager HW Monitor, properties) New RMX 2000 chassis including fans and the MPM+ card\s will be shipped to the customer Same S\N will be used Obtain V4 & increased resource capacity key code from Web RMX (old chassis) should be upgraded to V4 and successful upgrade should be verified (including higher resource count) After FRUs should be moved from the old chassis to new one (CPU module, Power Supplies, RTM IP and RTM ISDN) After power up, another reset will be needed to change the RMX mode from MPM to MPM+ Customer will be asked to scrap the old chassis

    29. Optional Service for Upgrade Process While the chassis upgrade is fast and straightforward, customers can ask PGS to perform the chassis upgrade In case a customer didn’t receive new chassis with the MPM+ the issue will be managed by order managementIn case a customer didn’t receive new chassis with the MPM+ the issue will be managed by order management

    30. RMX 2000 V.4 Sales Tools on Planet and PRC

    31. Support Contacts BU Theater Contacts Lana King, Americas Chantal Smith, EMEA Takeshi Ishimaru, Japan, SE Asia June Shao, China Conference Infrastructure Product Team Megan Bouhamama, Product Marketing Manager Amit Keynan, Product Manager, RMX 1000 Aviv Eisenberg, Product Manager, RMX 2000, MGC series Competitive Holly Dowden, Manager Oliver Wick, Infrastructure Clint Anderson, Video Endpoints 31 If you have questions on the RMX or MGC products, contact: Your local regional theater manager. If they cannot answer the question themselves, they will contact the Product marketing manager. If the PMM cannot answer a question they will contact the Product manager This frees up the PM to focus on building and delivery a solid product. Much higher likelihood your question will be answered in a timely manner.If you have questions on the RMX or MGC products, contact: Your local regional theater manager. If they cannot answer the question themselves, they will contact the Product marketing manager. If the PMM cannot answer a question they will contact the Product manager This frees up the PM to focus on building and delivery a solid product. Much higher likelihood your question will be answered in a timely manner.

    32. Summary Polycom RMX 2000™ MPM+/4.0 delivers an exceptional experience and value Its fundamental design supports unprecedented quality and scale in a future-proof platform Paired with other products like the HDX series and DMA™ 7000, it offers a unique solution Excellent customer-facing programs are available now (Double-Up and Trade-Up)

    33. Thank you Video Solutions Group

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