1 / 27

The world is littered with ICT failures 80% failure rate

The world is littered with ICT failures 80% failure rate . Trends. E-gov M-gov E-governance E and ICT in Citizen Engagement Citizen media …?. ~3.5 Billion Mobile Phones in the World = 50% tipping point in 2009. People with Internet access: 1,407,724,920 (March 08). The Hype-cyle.

syshe
Download Presentation

The world is littered with ICT failures 80% failure rate

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The world is littered with ICT failures80% failure rate

  2. Trends • E-gov • M-gov • E-governance • E and ICT in Citizen Engagement • Citizen media • …?

  3. ~3.5 Billion Mobile Phones in the World = 50% tipping point in 2009

  4. People with Internet access: 1,407,724,920 (March 08)

  5. The Hype-cyle

  6. 1. Pioneer 2. Breakout 3. Consolidation 4. Maturity Phases of Markets

  7. What is • A global volunteer network of NGOs, activists, technologists, academics, media • A peer network for knowledge and skill sharing • An online how-to resources on mobiles for social impact • An innovation channel to disseminate ideas and information about mobiles for social impact

  8. What are mobiles used for? • Disease surveillance • Patient management • Public health education (HIV, TB) • Election monitoring at polling stations • Citizen reporting • Human rights monitoring • Supply management (drugs, food) • Early warnings • Urgent alerts • Environmental monitoring • Constituency engagement • Legislative advocacy • Mobilization • Information dissemination • Payments • Trading and more efficient buying/selling

  9. A fewquick use cases

  10. Election Monitoringwith Mobiles

  11. Mobilization and Call-Your Politician

  12. SMS Info Channels Text "cc" and then the name of the company to 3064. You’ll receive the climate index for that company.

  13. Text-to-Screen:Visualizing Opinion

  14. Social Marketing

  15. Mobile Media and Citizen Journalism

  16. M-Government Brazil

  17. M-Government Philippines • TXTGMA • TXTCSC • citizen complaints, suggestions or inquiries and as a citizen’s weapon against corrupt and inefficient bureaucracy; • TXTCSC is a building block for PSDA (Public Service Delivery Audit) where government agencies are rated on how quickly and efficiently they deliver public services • DETxt • Education ministry SMS channel

  18. Some observations • Much is anecdotal and episodic • Significant capacity issues (NGOs and Gov) • Lack of capable intermediaries • Small scale/early market • Little knowledge of what works in what setting • Data alone may be largely useless unless it provides the right information delivered through the right channel in the right form at the right time.

  19. Observations cont. But… • 20 years of experience with ICTs • Transferable knowledge -- we know what CSFs are for IT projects • New opportunities • Web 2.0 and all that entails • Mobile • Standards ==> data/presentation layers

  20. Towards a framework • Additive versus transformative • Contextual and user-focused • Sustainable (unsolved) • Driven by demand • Build it and they will come does usually not work • Localized but shareable • Built on open standards? • Built on existing knowledge

  21. Applicable channel? • In what context? • Successes? • Failures? • Critical success factors?

  22. Some Ideas • Targeted (and outsourced) R&D • Innocentive • ICT innovation marketplaces • Mobile Mandi -- a marketplace for mobile innovations • Venture funds and PPPs • Strong intermediaries • IT, mobile, data, information visualization, etc • User adoption studies and contextual research • Nokia and Microsoft • Better topographies (and case studies)

More Related