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SERVICII

SERVICII. Mihai TUDOR – SERVICE CHANNEL COORDINATOR- HP. TIPURI DE DE SERVICII. 1. CONTRACT DE SERVICE CU TIMP GARANTAT DE INTERVENTIE 2. CONTRACT DE SERVICE CU TIMP GARANTAT DE REPARATIE 3. CONTRACT DE MENTENANTA LUNARA 4. CONTRACT CU MENTENANTA PROGRAMATA

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SERVICII

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  1. SERVICII Mihai TUDOR – SERVICE CHANNEL COORDINATOR- HP

  2. TIPURI DE DE SERVICII 1. CONTRACT DE SERVICE CU TIMP GARANTAT DE INTERVENTIE 2. CONTRACT DE SERVICE CU TIMP GARANTAT DE REPARATIE 3. CONTRACT DE MENTENANTA LUNARA 4. CONTRACT CU MENTENANTA PROGRAMATA 5. CONTRACT DE SERVICE TOTAL

  3. CONTRACT DE SERVICE CU TIMP GARANTAT DE INTERVENTIE • - INTERVENTIE ON-SITE IN MAXIM 24 DE ORE • - REPARAREA ECHIPAMENTULUI IN CEL MAI SCURT TIMP POSIBIL • - COSTURI REDUSE PENTRU CLIENT • - OPTIONAL : EXTINDEREA GARANTIEI

  4. CONTRACT DE SERVICE CU TIMP GARANTAT DE REPARATIE • - INTERVENTIE ON-SITE IN 4-8 ORE CU REPARAREA SAU INLOCUIREA ECHIPAMENTULUI PANA LA FINALIZAREA REPARATIEI • - FARA STOCURI DE BACK-UP LA CLIENT • - SOLUTIE DINAMICA FARA PIERDERI DIN PARTEA CLIENTULUI • - ASIGURA O FUNCTIONALITATE CONTINUUA A ECHIPAMENTELOR DIN PARCUL CLIENTULUI

  5. CONTRACT DE MENTENANTA LUNARA • - INTRETINEREA PERIODICA A ECHIPAMENTELOR • - EVALUAREA PERMANENTA A STARII DE FUNCTIONARE • - PREVIZIONAREA EVENTUALELOR ANOMALII IN FUNCTIONAREA ECHIPAMENTELOR • - SOLUTIE CONTRACTUALA CU BUGET PRESTABILIT • - POATE INCLUDE UN NIVEL DE SERVICIU PRESTABILIT CU TIMP GARANTAT DE REPARATIE A ECHIPAMENTELOR

  6. CONTRACT CU MENTENANTA PROGRAMATA • - SOLUTIE FLEXIBILA DE INTRETINERE IN FUNCTIE DE VOLUMUL DE LUCRU ESTIMAT SAU REALIZAT • - ESTIMAREA COSTURILOR LA INDEMANA CLIENTULUI

  7. CONTRACT DE SERVICE TOTAL • - TOATE COSTURILE DE FUNCTIONARE SI INTRETINERE A ECHIPAMENTELOR SE RAPORTEAZA LA VOLUMUL DE LUCRU REAL REALIZAT • - FARA ALTE COSTURI DE UTILIZARE • - FUNCTIONALITATE PERMANENTA A ECHIPAMENTELOR

  8. MUTUMESC !

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