CSTA MUX
This presentation is the property of its rightful owner.
Sponsored Links
1 / 12

CSTA MUX PowerPoint PPT Presentation


  • 114 Views
  • Uploaded on
  • Presentation posted in: General

CSTA MUX. Information regarding 1st Party / 3rd Party applications in combination with CSTA Multiplexer. Information regarding 1st Party / 3rd Party applications in combination with CSTA Multiplexer. When do we need CSTA Multiplexer ?.

Download Presentation

CSTA MUX

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript


Csta mux

CSTA MUX

Information regarding 1st Party / 3rd Party applications in combination with CSTA Multiplexer.

Information regarding 1st Party / 3rd Party applications in combination with CSTA Multiplexer.


Csta mux

When do we need CSTA Multiplexer ?

If you require more than one of the below products connected to PBX at the same time the CSTA Multiplexer is needed.

  • CA Server

  • PA Server

  • NCV200 (ACD Report Server)

  • Panasonic 3rd Party TSP

  • Mondago GoConnect Server

  • Poltys Call Centre Server

  • ANY Other CTI Application

2


Csta mux

When don’t we need CSTA Multiplexer ?

The following is a brief list of products which don’t need CSTA Multiplexer.

  • Panasonic 1st Party TSP

  • CA Client in Serverless mode

  • CA 1st Party TSP

  • CA Call Accounting

  • IP Softphone

  • PC Phone / PC Console

3


Csta mux

When don’t we need CSTA Multiplexer ?

1st Party TPS does not require a CSTA connection to function and

therefore does not require the CSTA MUX to run.

Panasonic 1st Party TSP uses USB to connect and control aPanasonic proprietary telephone (PT) connected to Panasonic PBX.

4


Csta mux

When don’t we need CSTA Multiplexer ?

CA 1st Party TPS does not require a CSTA connection to function and therefore does not require the CSTA MUX to run.

CA 1st Party TSP requires CA Client to work.

5


Csta mux

When don’t we need CSTA Multiplexer ?

Serverless installations of CA do not require a “CSTA connection”

to function and therefore do not require CSTA MUX to run.

CA Client in Serverless mode

6


Csta mux

When don’t we need CSTA Multiplexer ?

CA Call Accounting does not use a CSTA connection.

It is based on SMDR and therefore does not require CSTA MUX to run.

KX-NCP/KX-TDE

SMDR

LAN

CA Call Accounting

7


Csta mux

CSTA Multiplexer

KX-NCP/KX-TDE series support only one CSTA connection

at the same time.

KX-NCP/KX-TDE

CSTA

LAN

CTI Application Server


Csta mux

CSTA Multiplexer

CSTA Multiplexer allows you to use two or more CTI application

at the same time.

CSTA Multiplexer

CTI Application Server

KX-NCP/KX-TDE

CSTA

Single CSTA connection

LAN

CA Server

CSTA

CA Client


Csta mux

CSTA Multiplexer

CSTA Multiplexer supports 4 CTI application servers at the maximum.


Csta mux

Activation Key

When you use CSTA Multiplexer, one KX-NCS2020 activation key is

required for each CTI application.

However CA Server and PA Server do not require KX-NCS2020 activation keys.

(*) CA Call Accounting does not use a CSTA connection.

It is based on SMDR.


Csta mux

Activation Key

You need one KX-NCS2020 activation key for each CTI application.


  • Login