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PROGRAM PENJAMINAN MUTU: APLIKASI PDCA






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2. DEFINISI. Quality: The totality of features and characteristic of product or service that bear on its ability to satisfy or implied needs. American Society for quality control, 1989). 3. DEFINISI:. Program menjaga mutuProgram pengawasan mutu/Quality control programProgram peningkatan mutu/Quali
PROGRAM PENJAMINAN MUTU: APLIKASI PDCA

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