Challenges to citizens online participation open and inclusive policy making
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Challenges to citizens online participation: open and inclusive policy making . Council of Europe E-democracy symposium 23-24 April 2007 Tanja Timmermans, OECD/GOV. Promise and problems of E-democracy and other recent OECD publications.

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Challenges to citizens online participation open and inclusive policy making

Challenges to citizens online participation: open and inclusive policy making

Council of Europe

E-democracy symposium

23-24 April 2007

Tanja Timmermans, OECD/GOV


Promise and problems of e democracy and other recent oecd publications

Promise and problems of E-democracyand other recent OECD publications

2003: “Promises and problems of E-democracy: challenges of online citizen engagement”

2008 (forthcoming): “Open and inclusive policy making”

Previous OECD work on citizen engagement, a.o.:

2001: “Citizens as partners”: handbook and report

2005: “Evaluating public participation in policy making”

Previous OECD work on e-Government, a.o.

2005: “e-Government for better government”

2004: “The e-Government imperative”

2004 – now: “e-Government studies”: country reviews of Norway, Finland, Denmark, The

Netherlands, Turkey, Hungary, Mexico

Forthcoming: e-Government reviews on Belgium and Portugal


Oecd framework of analysis for online citizens engagement

OECD framework of analysis for (online) citizens’ engagement


Main lessons of promise and problems of e democracy 2003

Main lessons of‘Promise and problems of E-democracy’ (2003)

  • Technology is an enabler of citizen engagement, not the solution;

  • Online provision of information is an essential precondition for online citizens’ engagement;

  • Online citizens’ consultation and especially online active participation is new and good practices are scarce;

  • Barriers to online citizens’ engagement are not technological but cultural, organisational and constitutional. (2003!)


Main lessons of evaluating public participation in policy making 2005

Main lessons of‘Evaluating public participation in policy making’ (2005)

  • Evaluation of public participation is as yet underdeveloped, especially tools and methodologies.

    This is partly due to the difficulty governments have with formulating concrete goals for public engagement in policy making, and the subsequent lack of clear indicators of success;

  • Evaluation results need to be used to improve the effectiveness of future activities in public engagement in policy making.

  • Current evaluation efforts tend to focus more on evaluation of the process, whereas evaluation of the results or impact is equally important.


Open inclusive policy making oecd program of work budget 2007 2008

Open & inclusive policy makingOECD program of work & budget 2007-2008

OECD Ministerial meeting Rotterdam, November 2005:

‘More open and inclusive policy making can strengthen

trust in government, thereby contributing to social stability’

Open and inclusive policy making can yield the following benefits:

  • Better quality policy and services;

  • Raised compliance levels;

  • More efficient and effective use of public funds;

  • Etc.


Challenges to citizens online participation where are we in 2007

Challenges to citizens (online) participation – where are we in 2007?

  • First enquiries into the perceived and actual costs, benefits and risks of open and inclusive policy making

  • Strengthening open policy making: are the OECD’s 10 guiding principles for information, consultation and active participation (identified in 2001) fully applied?

  • Moving from open policy making to inclusive policy making: lowering the barriers to engagement for the people who are willing, but unable: enticing the people who are able, but unwilling

  • Evaluation of open and inclusive policy making: who, when and how?


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