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ZOOM QM

ZOOM QM. Recommended Hardware. Pavel Adam. February 1 st 2011. 1.1. Platform sizes. Hardware platforms. Typical components. CPUs Intel Xeon Quad-Core E5520 or better recommended (4-cores, 2.26Ghz, 1066MHz front-side bus) RAM 4GB is standard (8GB = +160 USD) HDDs

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ZOOM QM

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  1. ZOOM QM Recommended Hardware Pavel Adam February 1st 2011 1.1

  2. Platform sizes

  3. Hardware platforms

  4. Typical components • CPUs • Intel Xeon Quad-Core E5520orbetter recommended (4-cores, 2.26Ghz, 1066MHz front-side bus) • RAM • 4GB is standard (8GB = +160 USD) • HDDs • 146GB SAS 10.000rpm ~ 250 USD • 300GB SAS 10.000rpm ~ 450 USD • 450GB SAS 10.000rpm ~ 650 USD • 600GB SAS 10.000rpm ~ 800 USD Note: list prices as of 1/2011

  5. HP • Small server - ProLiantDL320 G6 • Max. 1 CPU (2 or 4 core), max. 96GB RAM • 2 NIC, 2 expansion slots • Up to 4 LFF or 8 SFF SAS/SATA/SSD disks - up to 2.4TB – RAID10 with 600GB HDDs • Medium server - ProLiantDL360 G7 • Max. 2 CPU (2, 4 or 6 core), max. 192GB RAM • 2 NIC, 2 expansion slots • Up to 8 SFF SAS/SATA/SSD disks - up to 2.4TB – RAID10 with 600GB HDDs • Large server - ProLiantDL380 G7 • Max. 2 CPU (2, 4 or 6 core), max. 192GB RAM • 2 NIC, 6 expansion slots • Up to 16 SFF SAS/SATA/SSD disks (with optional 2nd drive cage) - up to 8.4TB – RAID5 with 600GB HDDs, but external NAS/SAN storage recommended

  6. IBM • Small server – IBM System x3250 M3 • Max. 1 CPU (2 or 4 core), max. 32GB RAM • 2 NIC, 2 expansion slots • Up to 2 LFF or 4 SFF SAS/SATA/SSD disks - up to 1.2TB – RAID10 with 600GB HDDs • Medium server - IBM System x3550 M3 • Max. 2 CPU (2, 4 or 6 core), max. 192GB RAM • 2 NIC, 2 expansion slots • Up to 8 SFF SAS/SATA/SSD disks - up to 2.4TB – RAID10with 600GB HDDs • Large server - IBM System x3630 M3 • Max. 2 CPU (2, 4 or 6 core), max. 96GB RAM • 2 NIC, 3 expansion slots • Up to 24 SFF SAS/SATA/SSD disks - up to 11TB – RAID5 with 500GB HDDs, but external NAS/SAN storage recommended

  7. Dell • Small server – PowerEdge R310 • Max. 1 CPU (2 or 4 core), max. 32GB RAM • 2 NIC, 2 expansion slots • Up to 4 LFF/SFF SAS/SATA/SSD disks - up to 1.2TB – RAID10 with 600GB HDDs • Medium server - PowerEdge R510 • Max. 2 CPU (4 or 6 core), max. 128GB RAM • 2 NIC, 4expansion slots • Up to 14 SFF SAS/SATA/SSD disks - up to 7.2TB – RAID5 with 600GB HDDs • Large server – PowerEdge R710 • Max. 2 CPU (4 or 6 core), max. 192GB RAM • 2 NIC, 4 expansion slots • Up to 8SFF SAS/SATA/SSD disks - up to 2.4TB – RAID10with 600GB HDDs, but external NAS/SAN storage recommended

  8. Cisco UCS – C-series (rackmount) • Small server – UCS C200 M2 Rack Svr, 1x E5620, 1x4GB, 1PS • List price: 4.140 USD (withoutHDDs) • Max. 2 CPU (4 core), max. 192GB RAM • Up to 4 SFF SATAdisks - up to 1.2TB – RAID10 with 600GB HDDs • Medium server – UCS C210 M2 Rack Svr, 2x E5620, 4x4GB, 2PS • List price:10.370 USD (without HDDs) • Max. 2 CPU (4 or 6 core), max. 192GB RAM • Up to 16 SFF SAS/SATA disks - up to 6.5TB – RAID5 with 500GB HDDs • Large server – UCS C250 M2 Rack Svr, 2x X5650, 8x4 GB, 2PS • List price: 21.400 USD (withoutHDDs) • Max. 2 CPU (4 or 6 core), max. 384GB RAM • 4NIC, 5 expansion slots • Up to 8SFF SAS/SATAdisks - up to 2.0TB – RAID10with 500GB HDDs, external NAS/SAN storage recommended

  9. Cisco UCS – B-series (bladeservers) • Small server –UCS B200 M2 Blade Server, 1x E5620, 1x4GB • List price: 5.780 USD (withoutHDDs) • Max. 2 CPU (4 coreeach CPU), max. 192GB RAM • Up to 2 SFF SAS/SATA disks - up to 0,6TB – RAID1 with 600GB HDDs • Medium server –UCS B200 M2 Blade Server, 2x E5620, 4x4GB • List price:8.180 USD (without HDDs) • Max. 2 CPU (4 or 6 coreeach CPU), max. 192GB RAM • Up to 2 SFF SAS/SATA disks - up to 0,6TB – RAID1with 600GB HDDs • External NAS/SAN storage recommended • Large server – UCS B200 M2 Blade Server, 2x X5650, 4x8 GB • List price: 13.900 USD (withoutHDDs) • Max. 2 CPU (4 or 6 coreeach CPU), max. 192GB RAM • Up to 2 SFF SAS/SATA disks - up to 0,6TB – RAID1 with 600GB HDDs • External NAS/SAN storage recommended Note: UCS B-Series chassis with 2 PS (2500W) is not included. List price: 7.800 USD

  10. TypicalSmall server – HP ProLiant DL320 G6 • Intel XeonQuad-Core E5520 (2,26GHz, 8MB cache, 1066 MHz) • 8GB RAM PC3-10600E • HP P410 Smart ArrayController • 2x 146GB SAS 15.000rpm – OS+DB – RAID10 • 4x 600GB SAS 10.000 rpm – Data – RAID5 - 1.8TB for data Total (list price): 6150 USD

  11. Typical Medium server – HP ProLiant DL360 G7 • 2x Intel XeonQuad-Core E5630 (2,53GHz, 12MB cache, 1066 MHz) • 16GB RAM PC3-10600E • HP P410 Smart ArrayController • 2x 146GB SAS 15.000rpm – OS+DB • 6x 600GB SAS 10.000 rpm – RAID5 - 3.0TB for data • RedundantPower Supply 750W Total (List price): 10100 USD

  12. TypicalLarge server – HP ProLiant DL380 G7 • 2x Intel XeonQuad-Core E5630 (2,53GHz, 12MB cache, 1066 MHz) • 16GB RAM PC3-10600E • HP P410 Smart ArrayController • 2x 146GB SAS 15.000rpm – OS+DB • HP StorageWorks D2600 + 12x 600GB 15K SAS disks – 7.2TB for data • RedundantPower Supply Total (List price): 15600 USD

  13. TypicalMedium server – Cisco UCS rack • UCS C210 M2 Rack Svr • 2x Intel XeonQuad-Core E5620 (2,40GHz, 12MB cache, 1066 MHz) • 16GB RAM PC3-10600E • LSI 6G MegaRAID 9261-8i card (RAID 0,1,5,6,10,60) • 4x 146GB SAS 15.000rpm – OS+DB (RAID10) • 8x 500GB 7.2K SATA disks – 3.5TB for data (RAID5) • RedundantPower Supply 650W Total (List price): 17700 USD

  14. Typical deployment – up to 100 calls Server type: Small Number of servers: 1 • Components:CORE, RS/SLR, DECODER, CC IM, TOOLS, WEB UI, DATABASE, RTS • CPU: Intel Xeon Quad-Core E5520+ (4-cores, 2.26Ghz, 1066MHz front-side bus) • RAM: 8GB RAM (12GB RAM if both RS and SLR will be active at the same time) • HDDs: • 4x 146GB SAS 15.000rpm – OS+DB – RAID10 • 2x 600GB SAS 10.000 rpm – Data – RAID1 – 0.6TB fordata Note: data partitionsizeshallbecalculatedbased on customer’s inputs. Above example with 0.6TB ~ 56.000 hours of storage. For call center with 50 agents and 6 hours talk time per agent per day ~ 6 months of storage. External NAS/SAN recommended for long term data storage.

  15. Typical deployment – up to 250 calls Server type: MediumNumber of servers: 2 • Components Server1: CORE, RS/SLR, RTS • ComponentsServer2: DECODER, CC IM, TOOLS, WEB UI, DATABASE • CPU: 2x Intel Xeon Quad-Core E5520+ (4-cores, 2.26Ghz, 1066MHz front-side bus) • RAM: 8GB RAM (16GB RAM for Server2) • HDDs: • Server1 and Server2: 4x 146GB SAS 15.000rpm – OS+DB – RAID10 • Server 2 only: 4x 600GB SAS 10.000 rpm – Data – RAID5 – 1.8TB fordata Note: data partitionsizeshallbecalculatedbased on customer’s inputs. Above example with 1.8TB ~ 173.000 hours of storage. For call center with 150 agents and 6 hours talk time per agent per day ~ 7 monthsof storage. External NAS/SAN recommended for long term data storage.

  16. Typical deployment – up to 500 calls Server type: MediumNumber of servers: 3 • Components Server1: CORE, RS/SLR, RTS • ComponentsServer2: DECODER, CC IM • ComponentsServer3: WEB UI, DATABASE, TOOLS • CPU: 2x Intel Xeon Quad-Core E5630 (4-cores, 2.53Ghz, 12MB cache, 1333MHz front-side bus) • RAM: 16GB RAM • HDDs: • 4x 146GB SAS 15.000rpm – OS+DB – RAID10 • Server 3 only: external NAS/SAN with appropriate storage size Note: data partitionsizeshallbecalculatedbased on customer’s inputs. Example with 24TB ~ 2.300.000 hours of storage. For call center with 400 agents and 6 hours talk time per agent per day ~ 3.2 yearsof storage.

  17. Recommended Hardware: Questions • Questions…

  18. Contact ZOOM International Europe Havlíčkovo nám. 2 Prague, 130 00, Czech Republic Phone:+420 222 554 111 Email: sales-eu@zoomint.com North America 761 Old Hickory Blvd, Suite 201 Brentwood, TN37027, USA Phone: +1 615-435-3575 Email: sales-us@zoomint.com Russian Federation 17B, Butlerova street Moscow, 117146, RussiaPhone: +7 495 967 9079Email: sales-ru@zoomint.com Middle East Dubai Media City, Building 8, Office 55 P.O.Box 214371Dubai, UAE Phone: +971 (43) 671-125 Email: sales-me@zoomint.com www.zoomint.com

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