Troubleshooting using hyperterminal
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Troubleshooting: Using HyperTerminal. JJones 1/09. Introduction. HyperTerminal is a tool to help determine Trackster and/or Controller problems Useful for communication (Modem & TCP/IP) troubleshooting Useful for troubleshooting weird errors that occur in Trackster

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Troubleshooting: Using HyperTerminal

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Troubleshooting using hyperterminal

Troubleshooting: Using HyperTerminal

JJones 1/09


Introduction

Introduction

HyperTerminal is a tool to help determine Trackster and/or Controller problems

Useful for communication (Modem & TCP/IP) troubleshooting

Useful for troubleshooting weird errors that occur in Trackster

Quickly narrows down a problem to either a Trackster issue or a Controller issue


Installing hyperterminal

Installing HyperTerminal

  • Download from ftp://lib.aquatrac.com/Programs/HyperTerminal

  • Run the htpe5.exe installer and follow the onscreen instructions


Connect to a controller via modem

Connect to a Controller via Modem

  • Open HyperTerminal

  • Enter a Name (the Name is an arbitrary value)

  • In “Connect Using”, select the modem

  • Enter the phone number of the controller, then click OK


Connect to a controller via modem1

Connect to a Controller via Modem

  • Open HyperTerminal

  • Enter a Name (the Name is an arbitrary value)

  • In “Connect Using”, select the modem

  • Enter the phone number of the controller, then click OK

  • At the “!Modems connected” prompt, enter the admin Password


Connect to a controller via modem2

Connect to a Controller via Modem

  • What if the modem connection failed?


Connect to a controller via tcp ip wan

Connect to a Controller via TCP/IP (WAN)

  • Open HyperTerminal

  • Enter a Name (the Name is an arbitrary value)

  • In “Connect Using”, select “TCP/IP (Winsock)”

  • In the “Host address” box, enter the IP Address of the controller


Connect to a controller via tcp ip wan1

Connect to a Controller via TCP/IP (WAN)

  • Open HyperTerminal

  • Enter a Name (the Name is an arbitrary value)

  • In “Connect Using”, select “TCP/IP (Winsock)”

  • In the “Host address” box, enter the IP Address of the controller

  • In the “Port number” box, enter the “Telnet Port” of the controller


Connect to a controller via tcp ip wan2

Connect to a Controller via TCP/IP (WAN)

  • Open HyperTerminal

  • Enter a Name (the Name is an arbitrary value)

  • In “Connect Using”, select “TCP/IP (Winsock)”

  • In the “Host address” box, enter the IP Address of the controller

  • In the “Port number” box, enter the “Telnet Port” of the controller. Then click OK. On a successful connection, the Telnet screen will display “!Telnet:[IP Address]”


Connect to a controller via tcp ip wan3

Connect to a Controller via TCP/IP (WAN)

  • Open HyperTerminal

  • Enter a Name (the Name is an arbitrary value)

  • In “Connect Using”, select “TCP/IP (Winsock)”

  • In the “Host address” box, enter the IP Address of the controller

  • In the “Port number” box, enter the “Telnet Port” of the controller

  • At the “!Telnet:” prompt, enter the admin password


Connect to a controller via tcp ip wan4

Connect to a Controller via TCP/IP (WAN)

  • What if the Ethernet connection failed?


Execute multiflex commands

Execute Multiflex Commands

  • Multiflex commands and command syntax can be downloaded at http://www.aquatrac.com/literature/controllers/AN_T003.pdf


Execute multiflex commands1

Execute Multiflex Commands

  • Multiflex commands and command syntax can be downloaded at http://www.aquatrac.com/literature/controllers/AN_T003.pdf


Execute multiflex commands2

Execute Multiflex Commands

  • Command Prompt means that we are ready to send command to the controller (in this case we are doing Multiflex commands)

The prompt tells us that the Multiflex is ready to receive commands


Execute multiflex commands3

Execute Multiflex Commands

  • The Multiflex support two-letter commands. Here we see the AD command….

The Admin Diagnostic (AD) command


Execute multiflex commands4

Execute Multiflex Commands

AN_T003 excerpt

The Admin Diagnostic (AD) command


Execute multiflex commands5

Execute Multiflex Commands

  • Command Prompt means that we are ready to send command to the controller (in this case we are doing Multiflex commands)

Response from Multiflex after AD command was submitted


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