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Standards

Objectives and Strategies. Objectives. Strategies. Policies. Evaluate/Revise. Standards. Procedures. Figure 12.1. Table 12.1. Table 12.2. Table 12.3. Job Design Drivers. Objectives. Job Specification. Strategies. Policies. Job Analysis. Job Description. Standards. Procedures.

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Standards

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  1. Objectives and Strategies Objectives Strategies Policies Evaluate/Revise Standards Procedures Figure 12.1

  2. Table 12.1

  3. Table 12.2

  4. Table 12.3

  5. Job Design Drivers Objectives Job Specification Strategies Policies Job Analysis Job Description Standards Procedures Performance Management Job Design Figure 12.2

  6. Turnaround Intervention CPM Weeks 1 2 3 4 5 6 7 8 9 10 11 S1 S2 S3 S4 Figure 12.3

  7. Table 12.5

  8. Distribution Human Resources Financial Resources BOH FOH Maintenance Guests Material Resources Profits Revenues Repairs Figure12.4

  9. Functional Inputs, Systems and Outputs Human Resources Products Finance Service Transaction Distribution Distribution Marketing Materials Procurement Technology Repairs Maintenance Operations Figure 12.5

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