Primary Care Activity Mapping Project

1. Primary Care Activity Mapping Project 24th September 2013 Presenter: Bethan Jenkins Senior Public Health Practitioner Insert name of presentation on Master Slide

2. Primary Care Activity Mapping Project • Scoping exercise - Dec 2012 • PID - May 2013 • Progress report - July 2013 • Final report - September 2013 Primary Care Activity Mapping Project

3. Scoping exercise Set out to answer: • What does Public Health Wales provide/do for Primary Care? • What does Primary Care do for Public Health Wales? • What Primary Care expertise does Public Health Wales have? What do Public Health Wales do with it/use it for? Generated more questions than answers! Identified emerging issues and provided a foundation for formal mapping project Primary Care Activity Mapping Project

4. Conclusions Key components we need to get right: • efficiency of efforts (avoid duplication) • coordination • effective communication • easy access to information Questions to be considered: • How do we enhance delivery of public health through primary care? • How do we ensure quality intervention through primary care? • How do we support primary care to do it? Primary Care Activity Mapping Project

5. Primary Care Activity Mapping Project Aimed to: • Provide an informed baseline, from which a more coordinated way of working can be developed • Provide information to support Public Health Wales to maximise the efficiency and effectiveness of its engagement and interaction with primary care Primary Care Activity Mapping Project

6. Methodology • Public Health Wales organisational chart used as a framework • Division Directors and/or Team Leads contacted to request meeting or to nominate team member(s) • Semi-structured interviews (26) • Interview notes analysed to identify themes/categories of activity • Themes identified informed development of results tables Primary Care Activity Mapping Project

7. Themes/categories of activity • Service Provision for Professionals/Patients • Provision of Information for Professionals/Patients • Communication Mechanisms • Education and Training • Quality Assurance • Leadership/Advocacy • Data • Research/Innovation • Partnerships • Marketing Primary Care Activity Mapping Project

8. Overview of Findings Public Health Wales provide: • Evidence based services • Quality assurance function • Expert advice Primary Care Activity Mapping Project

9. Overview of Findings Communication: • Examples of good communication mechanisms • Public Health Wales ‘brand’ not always well respected • Individual ‘brands’ have a stronger reputation • Promotion of messages via partner organisations • Lack of clear communications strategy Primary Care Activity Mapping Project

10. Overview of Findings • Public Health Wales are involved in an extensive list of learning opportunities • Efforts of teams are sometimes duplicated or cross-cutting/conflicting Report will contain tables presenting detailed findings Primary Care Activity Mapping Project

11. Issues/barriers identified • Inability to communicate directly with some providers • Lack of communication when work impacts on another team • Some communication can have a negative impact on how other information is received • Need to improve profile of certain teams • Need to understand what primary care want from PHW Primary Care Activity Mapping Project

12. Recommendations • Learn from examples of successful primary care engagement • Consider how efforts can be coordinated and streamlined • Improve communication and collaboration between teams • Provide focal point for communication and engagement with general practice (GP One) Primary Care Activity Mapping Project

13. Recommendations • Consider similar engagement model for wider primary care professions • Find out what the primary care profession(s) want from Public Health Wales • Mapping exercise could be a ‘live’ document/database Primary Care Activity Mapping Project

14. Thank you to everyone who helped and contributed to the mapping project! Primary Care Activity Mapping Project