EMPOWERING AND EDUCATING CONSUMERS. FIFTH ANNUAL AFRICAN DIALOGUE CONSUMER PROTECTION SEPTEMBER 10-12 2013 LIVINGSTONE, ZAMBIA. MANDATE.
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EMPOWERING AND EDUCATING CONSUMERS
FIFTH ANNUAL AFRICAN DIALOGUE CONSUMER PROTECTION
SEPTEMBER 10-12 2013
The Department of Trade and Consumer Affairs is mandated by the Consumer Protection Act, 1918,to disseminate information to enable consumers to acquire knowledge of basic consumer rights and the skills needed to make informed choices goods and services.
Section 5 (1) (b) and (c) of the Consumer Protection empowers the Office
to disseminate information to enable consumers to acquire knowledge of basic consumer rights and obligations
Formulate and implement consumer education programmes
Ways of empowering consumers:
Shortage of funds to strengthen educational campaigns and information dissemination
Aired 30 min drama on Botswana Television
Conducted two roadshows
Permanent slot in the Daily news paper
Permanent slot in the National Radio(RB1)