The word ‘Standard Operating Procedure’ shortly known as SOP, probably originated in military or healthcare domains to instill best practices in performing a specific function. SOP is a written document with step-by-step instructions to guide the performer of a process or a function or an activity. The purpose of SOP is not to teach someone how to do a work or to impart a skill, but to imbibe best practices that ensures some sort of standardization in performing a work in a most optimal way. For example, take a SOP ‘Operating a Car’. This SOP will not teach someone how to drive a car, but it does teach the best practices that shall be followed while operating a car such as wearing seat belt, never to move the car while the passengers are within 5 m radius etc.
Standard Operating Procedures:
Standard Operating Procedures are the documents that explains in a step-by-step manner about the scope and purpose of an activity, the list of tasks, sequence of tasks, who need to perform, how to perform and expected quality, resources and time. SOPs are a great step towards process improvement. SOPs help the organization to freeze the current best practices of the organization and as and when things are improved the SOPs are revised to incorporate the new best practices. In other words, SOPs establish a baseline of performance that is expected within an organization. www.processfolks.com
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Standard Operating Procedures are long documents that explains the what, why, how and by whom in greater depth.
On the other hand, business rules are typically a one-page document that clearly lists out what are all the do's and don'ts of a position.
In a transaction environment where several staffs are working in transaction processes, business rules are easy to implement and to train thus quickly brings uniformity and clarify in operations.
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SharePoint is an e-Form and workflow development solution from Microsoft Corporation.
Fhyzics a Microsoft Partner specializes in SharePoint technology for process improvement in organizations.
SharePoint is an amazing tool to automate transaction processes.
Fhyzics has implemented even complex processes in SharePoint within a month in several organizations.
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Check list is a set of questions that need to be verified and validated before commencing an operation or at the end of an operation.
Check List is a simple and wonderful tool in auditing and controlling the processes.
Check lists can be designed only for the macro and risky items or that can be well detailed to verify all the components of a process.
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